User's Manual

44
Answering system
Answering system overview
Answering system and voicemail indicators
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in answering system and those left on
your service provider’s voicemail (fees may apply). Your telephone’s
built-in answering system messages and voicemail messages are separate.
Each alerts you to new messages differently.
If
icon and XX NEW MESSAGES display on the handset and the
message window on the telephone base flashes, there are new messages
recorded on the built-in answering system. Press MENU/SELECT twice
on the handset (page 47) or press
/PLAY/STOP on the telephone base
(page 47).
If
and NEW VOICEMAIL display on the handset, your telephone service
provider is indicating that it has new voicemail for you. To listen to your
voicemail, you typically dial an access number provided by your telephone
service provider, followed by a security code or PIN.
Some service providers bundle or combine multiple services like voicemail
and call waiting, so you may not be aware that you have voicemail. To check
what services you have and how to access them, contact your telephone
service provider.
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate your
voicemail service.
Using the answering system and voicemail together
You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail answers
as described below. To learn how to program your voicemail settings, contact
your telephone service provider. Then, if you are on a call, or if the answering
system is busy recording a message and you receive another call, the second
caller can leave a voicemail message.
If you have voicemail provided by your telephone service provider, we
recommend setting your answering system to answer calls at least 2 rings
earlier than your voicemail is set to answer. For example, if your voicemail
answers after 6 rings, set your answering system to answer after 4 rings.
Some voicemail providers may program the delay before answering calls
in seconds instead of rings. In this case, allow 6 seconds per ring when
determining the appropriate setting.
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45
Answering system
Answering system overview
Voice prompts
The system provides voice prompts to guide you to operate the
answering system.
Message capacity
The answering system can record up to 99 messages, depending on the
length of each message. The maximum recording time (including message,
announcement and memo) is 14 minutes and the recording time for
individual messages can be set to 3 minutes, 2 minutes or 1 minute (page
43). The actual recording time depends on individual message characteristics.
Messages remain available for replay until you delete them.
If the answering system has less than 3 minutes of recording time left, “Less
than 3 minutes to record” is announced before the message playback and
REC MEM LOW appears on the handset screen.
If the memory is full, the answering system announces, “Memory is full.”
The number of messages and F flash alternatively in the message window,
and REC MEM FULL appears on the handset screen. You must delete some
messages before recording new ones.
Answering system new message indication
When there are new messages (including memos) on the answering system,
the number of new messages stored flashes in the message
window on the telephone base and the
icon and
XX NEW MESSAGES appear on the screen of each system
handset. If the message alert tone is turned on, the
telephone base beeps every 10 seconds when there are
new messages.
To listen to messages recorded on your digital answering system, use the
menu from a handset or press
/PLAY/STOP on the telephone base (see
Message playback on page 47).
Call screening
If the answering system and call screening are on, the announcement and
the incoming message can be broadcast at the telephone base or the
handset when a call arrives.
Call screening at the base:
You can turn call screening on or off using the handset
(see Call screening on page 41). When call screening
is off, you can temporarily turn on the call screening
by pressing
/PLAY/STOP or /VOLUME+ on the
telephone base. The call screening will automatically be
off for the next incoming call.
10:30
PM
11/20
HANDSET 1
16 NEW MESSAGES