User's Manual

34
Caller ID
Caller ID history
How caller ID history (call log) works
The telephone stores caller ID information about the last 50 incoming calls
in the telephone base. Each entry may have up to 24 digits for the telephone
number and 15 characters for the name. Entries are stored in reverse
chronological order. The telephone deletes the oldest entry when the log is
full to make room for new calls. This information is common to all handsets,
so changes made to any handset are reflected in all other handsets. If you
answer a call before the information appears on the screen, it does not show
in the caller ID history.
NOTE: The caller ID information might not be available for every incoming call. The callers
might intentionally block their names and/or telephone numbers (see Reasons for missing
caller ID information on page 35).
Memory match
If the incoming telephone number matches the last 7 digits
of a telephone number in your directory, the name that
appears on the screen matches the corresponding name in
your directory.
For example, if Christine Smith calls, her name appears as
Chris if this is what you entered into your directory.
NOTE: The number shown by your caller ID is in the format sent by the telephone service
provider. The telephone service provider usually delivers 10-digit telephone numbers (area code
plus telephone number). If the telephone number of the caller does not match a number in your
directory, the name appears as it is delivered by the telephone service provider. For example, if
the telephone service provider includes the area code but the number in your directory does not,
the name appears as delivered by the telephone service provider.
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PM
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Chris
888-722-7702
35
Caller ID
Caller ID operation
Missed (new) calls indicator
When you have calls that have not been reviewed, all
handset idle screens show X(X) MISSED CALL(S).
All entries that have not been reviewed are counted
as missed (new) calls. Each time you review a caller ID
history entry marked as NEW, the number of missed calls
decreases one by one.
If you do not want to review the missed (new) calls one by
one, but you still want to keep them in the caller ID history,
you can press and hold
OFF/CANCEL for 4 seconds when
the handset is idle. All the entries in the caller ID history will
be considered old (reviewed), and the missed call(s) message
goes away.
Reasons for missing caller ID information
These messages may be displayed instead of caller ID information:
Screen message Reason
PRIVATE NAME The caller prefers not to show the name.
PRIVATE NUMBER The caller prefers not to show the telephone number.
PRIVATE CALLER The caller prefers not to show the name and telephone number.
UNKNOWN NAME Your telephone service provider cannot determine the
caller’s name.
UNKNOWN NUMBER Your telephone service provider cannot determine the
caller’s telephone number.
UNKNOWN CALLER Your telephone service provider cannot determine the
caller’s name and telephone number. Calls from other
countries may also generate this message.
10:30
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HANDSET 1
16 MISSED CALLS
10:30
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11/20
HANDSET 1