User's Manual

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Appendix
Troubleshooting
A icon shows on the display and I don’t know why.
Your telephone has voicemail indication that is separate from the built-
in answering system. If appears on the display, then your telephone
has received a signal from your telephone service provider that you have
a voicemmail message waiting for you to retrieve from your telephone
service provider. Contact your telephone service provider for more
information on how to access your voicemail.
I cannot retrieve voicemail messages.
Your telephone has both a built-in answering system and voicemail
indication. They are independent features and each alerts you to new
messages differently (see Answering system and voicemail on page 44).
If you subscribe to voicemail service from your telephone service provider
(charges may apply), contact your telephone service provider for more
information on how to access your voicemail.
Incomplete messages.
If a caller leaves a very long message, part of it may be lost when the
answering system disconnects the call after four minutes.
If the caller pauses for longer than seven seconds, the answering system
stops recording and disconnects the call.
If the answering system’s memory becomes full during a message, the
answering system stops recording and disconnects the call.
If the caller’s voice is very soft, the answering system may stop recording
and disconnects the call.
If someone picks up the call at a telephone on the same line during a
message, the answering system stops recording and disconnects the call.
Part of the message may be lost.
Difficulty hearing messages.
Press VOLUME to adjust the speaker volume on the telephone base.
Press DIR/VOLUME to increase the message playback volume on a handset.
The answering system does not answer after correct number of rings.
Make sure the answering system is on. When the answering system is on,
ANS ON should show on the handset and the ANSWER ON/OFF light is
lit on the telephone base (see Answering mode on page 40).
If toll saver is selected, the number of rings changes to two when there
are new messages (see Number of rings on page 41).
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