User's Manual

www.vtechphones.com
34
Problem Suggestion
The battery does not
charge in the handset
or the handset battery
does not accept
charge.
Make sure the handset is placed in the telephone base correctly.
Remove the battery from the handset and then re-install it in the handset. Put the handset
back to the telephone base and charge for 16 hours.
It may be necessary to purchase a new battery. Please see the Battery section of this user’s
manual (page 31).
The telephone might be malfunctioning. Please see the
Warranty section of this user’s manual
(page 43) for further instruction.
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There is no dial tone. First, try all the above suggestions.
Move the handset closer to the telephone base. It might be out of range.
The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
Disconnect the telephone base from the telephone jack and connect a different telephone. If
there is no dial tone on the other telephone either, the problem is in your wiring or local service.
Contact your local telephone company.
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My handset displays
CONNECTING...
Move the handset closer to the telephone base. You might have moved out of range.•
Troubleshooting