User Manual

27
Wi-Fi network is
available, but the
connection failed.
The selected
network is not
configured properly
or authentication is
required.
Make sure the network is
configured properly and there
is no firewall blocking Internet
access. If a password is needed,
make sure the correct password
is entered with the appropriate
uppercase/lowercase letters
indicated.
If your InnoTab
®
2S does not respond to an inserted cartridge, please
carefully try the following:
• Removeallbatteriesandunplugallwiring.
• Useacottonswabdippedinrubbingalcoholoranalcohol-basedwindow
cleaner to gently clean the contact area of the cartridge slot.
• Ifnecessary,dryallthecleancontactareaswithasoft,lint-freecloth.
• Please make sure that all parts are completely dry before restoring
electricity.
Static electricity may cause the InnoTab
®
2S to malfunction. In some
cases, the game play score stored in the tablet memory may be lost. In
cases where InnoTab
®
2S is malfunctioning due to static electricity, reset
the tablet by removing and reinstalling the batteries, or by unplugging and
repluggingtheACadaptor.Or,ifthestaticelectricitymalfunctionoccurred
duringthedownloadingprocess,disconnecttheUSBcable,deletethe
corrupted file, and reset the tablet as described above. Then reconnect
theUSBcableandrestartthedownloadprocess.
Technical Support
•Ifyouhaveaproblemthatcannotbesolvedbyusingthismanual,we
encourage you to visit us online or contact our Consumer Services
Department with any problems and/or suggestions that you might have.
Asupportrepresentativewillbehappytoassistyou.Beforerequesting
support, please be ready to provide or include the information below:
•Thenameofyourproductormodelnumber(themodelnumberislocated
on the back of the display panel).
•Theactualproblemyouareexperiencing.
•Theactionsyoutookrightbeforetheproblemstarted.
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