User Manual

6. Remote Access
To remote access the camera, both the phone and the camera need to
be well connected to the network and the Internet. Then we open the
APP and can view the camera directly, no additional setup required.
Parameter settings of cameras
In the home page of the Eye4APP ， click the in the top right corner,go
to "Parameter Settings", you willget the following menus:
① Camera Setting: You can see the camera's basic information,set
up wireless connection, modify password, upgrade firmware, stick the
device to the top, adjust the volume of the camera,reboot and
delete thecamera.
② Video Viewing: can setup night vision mode, horizontal and
vertical mirror view,open time stamp,adjust light mode, brightness
and contrast.
③ SD Card Recording: can check SD card capacity, setting schedule
recording, motion detection recording and select recording sound or
not(suggest you to format the SD card before recording to SD card).
④ Alarm: can turn on/off the motion detection alarm, setup the
alarm notification type, and alarm time frame. The sensitivity of
motion detection alarm was graded into three level"low/middle/high".
14
FAQ
Q ： How to reset the camera to factory default setting?
A
：
Hold the reset button for about 10 seconds to reset camera.
Camera’s default password: 888888 (To improve the security, it
is highly recommended that you modify the password of the
camera).
Q: Any tips for WiFi connection?
A : Camera support only 2.4G frequency signal ， and 802.11b/g/n
WiFi network.
1. The WiFi password should be less than 16 digits, and can not
contain special characters, such as @ $ etc. , suggest you to make a
password that contains only letters and number.
2. Please upgrade the APP to the latest version.
Q : No vision at night time ？
A: ① Check if the IR function is enabled or not;
②
Check if the IR LED is on or not;
③
Reset the camera back to factory setting;
④
Upgrade the camera to the latest firmware.
Q ： What to do if camera’s picture is blurred?
A: ① Login the camera's web interface, adjust the picture
quality to HD mode;
②
Clean the camera lens with a cotton swab.
15
Online Support
(On 0:00 AM ~ 11:30 AM, 5:30 PM ~ 0:00 AM (PST) Monday-Friday)
You can use the Live Chat function in the Eye4 app if you have
any technical problems. Please follow the steps below:
Click on "Me" in the bottom right of the Eye4 APP and select on
“Onlinesuppor,t” .
16
For more instructions, troubleshooting, support, and
other resources, please visit:
http://FAQ.eye4.so
More help needed, please contact us at:
Email: [e-mail]
Thank you very much for purchasing VStarcam products, if you have any
problem, please feel free to contact us.
This manual is made based on the Eye4 V5.0, due to continuous update of
the APP, the description of the manual may not exactly match with the
ones in your APP, sorry for the inconvenience caused! We will keep updating
the instructions to latest APP.
Shenzhen VStarcam Technology Co.,Ltd
www.vstarcam.com
17