Instruction Manual

54 VR NxT| Instruction Manual 1.0 02-2019|VRNXTinstr1EN|© 2019 Menarini Silicon Biosystems SpA
WARRANTY AND RESPONSIBILITY
Warranty
Limited warranty
The warranty period begins from the date of receipt of
the instrument (if marketed directly by Menarini Silicon
Biosystems); consult terms of sale for warranty period.
Menarini Silicon Biosystems warrants to the Customer
that VR NxT instrument is free of all material and labour
defects for the aforementioned warranty period.
If VR NxT instrument or its hardware components
should prove to be defective during the warranty period,
Menarini Silicon Biosystems may at its choice:
1. Repair the products using new or refurbished
parts;
2. Replace VR NxT instrument or its components
with new, operating products like the original
product and parts.
Replaced products or components will be covered by
the remaining original product warranty period or a 90
days period from the replacement intervention report
date, if the latter is longer. Systems or components
returned to Menarini Silicon Biosystems, replaced by
Menarini Silicon Biosystems, become the property of
Menarini Silicon Biosystems.
Warranty service
Any indications of problems following intervention by a
Menarini Silicon Biosystems technician or an authorized
product support and service provider must be
communicated to Menarini Silicon Biosystems within
five working days from the date of the intervention
closure report or the date of receipt of the repaired
instrument.
Once such term is passed, no complaint related to the
maintenance or repair service carried out will be
accepted.
Parts not covered by warranty
The following are not covered:
l Periodical controls
l Intervention to replace expendable materials and
the materials themselves
l Calibration
l Normal maintenance
l Software maintenance and upgrading
Warranty cancellation and
limitations
All warranties for the VR NxT instrument and on
Menarini Silicon Biosystems products are void if:
l voltage other than what is indicated by Menarini
Silicon Biosystems is used
l tampering occurred
l evident non compliance with use instructions
found in this manual;
l unauthorized dismantling of machine parts
occurred
l attempts to repair and/or assemble parts made
by personnel not authorized by Menarini Silicon
Biosystems happened
l natural calamities, power network defects or
vandalism cause breakdowns
l breakdowns caused by the device not being used
correctly occurs
The warranty does not apply to:
l Expendables (disposable cap, chemicals in
general, swab, etc);
l Parts subjected to normal wear and tear;
l Parts for which normal use exceeds limits
established in specifications.
Warranty validity
Validity is only acknowledged by presentation of a copy
of the device’s original EC conformity certificate owned
by the Customer. The authenticity of the above
document will be acknowledged by Menarini Silicon
Biosystems, at its final judgment.
Responsibility
Menarini Silicon Biosystems
Menarini Silicon Biosystems is relieved of all liability for
any direct or indirect damage of any kind deriving from
any non-compliance. This includes loss of profits, costs
sustained for delays in carrying out tests and costs for
recovering lost or damaged data.
The warranty does not include recovery and re-
installation of system software and applications.
Menarini Silicon Biosystems must not be held
responsible, not even during a valid warranty period, for
damages the instrument could suffer if the Customer
network the VR NxT instrument is connected to, is not
adequately screened against atmospheric phenomena
(e.g.: lightning) and electric phenomena generated by
the network (e.g.: network overloading), or other factors
not referable to Menarini Silicon Biosystems.
Finally, Menarini Silicon Biosystems is not responsible,
not even in a valid warranty period, for damage caused
by natural calamities (e.g.: fires, floods) or vandalism.
It is Customer’s responsibility to position the machine in
a place that is suitably protected against the
aforementioned problems and connect it to an adequate
electricity network to avoid anything that could harm the
device and its parts.