HOTWIRE 5100 DSL ACCESS SYSTEM CUSTOMER PREMISES USER’S GUIDE Document No.
Copyright 1996 Paradyne Corporation. All rights reserved. Printed in U.S.A. Notice This publication is protected by federal copyright law. No part of this publication may be copied or distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language in any form or by any means, electronic, mechanical, magnetic, manual or otherwise, or disclosed to third parties without the express written permission of Paradyne Corporation, 8545 126th Avenue North, P.
Important Regulatory Information Important Safety Instructions 1. Read and follow all warning notices and instructions marked on the product or included in the manual. 2. This product is intended to be used in a UL-Listed/CSA-Certified computer with a 3-wire grounding type plug (a plug which has a grounding pin). This is a safety feature. Equipment grounding is vital to ensure safe operation. Do not defeat the purpose of the grounding type plug by modifying the plug or using an adapter. 3.
Important Regulatory Information Declaration of Conformity This Declaration of Conformity is made by Paradyne Corporation pursuant to Parts 2 and 15 of the Federal Communications Commission’s Rules. This compliance information statement pertains to the following products: Trade Name: HOTWIRE Model Numbers: 5161-B2-020 5171-B2-020 This device complies with Part 15 of the FCC Rules.
Contents About This Guide Purpose and Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Guide Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Product-Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv 1 About HotWire 5100 DSL Access System What is the HotWire DSL Access System? . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Features .
Contents Checking Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 Verifying/Changing Switch Settings in Software . . . . . . . . . . . . . . . . . . 2-13 Verifying/Changing Line Speed in Software . . . . . . . . . . . . . . . . . . . . . 2-14 Checking/Setting Protocol.ini Path (Not Applicable to Windows 95) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15 Saving Configuration Settings . . . . . . . . .
About This Guide Purpose and Audience This guide describes how to install and set up the Customer Premises card of the HotWire 5100 DSL Access System. The guide is written for users of the HotWire DSL (Digital Subscriber Loop) access system. Guide Summary 5100-A2-GB21-00 Section Description Chapter 1 About HotWire 5100 DSL Access System. Provides a high-level overview of the operation of the HotWire and lists its hardware and software requirements for installing the card in the PC.
About This Guide Product-Related Documents iv Document Number Document Title 5100-A2-GB20 HotWire 5100 DSL Access System Central Office User’s Guide November 1996 5100-A2-GB21-00
About HotWire 5100 DSL Access System 1 What is the HotWire DSL Access System? The HotWire 5100 DSL Access System provides high-speed Internet or corporate LAN access over traditional twisted-pair telephone wiring. Using the HotWire modem card, you can connect to a Central Office (CO) to access Internet service providers or corporate networks.
About HotWire 5100 DSL Access System Features HotWire has the following features: Supports CAP Rate Adaptive Digital Subscriber Loop (CAP RADSL) High-speed data rates varying depending on the RADSL and ADSL cards Security features in the HotWire CO hardware that prevent remote users from accessing another user’s PC files or LAN traffic Prevention against degradation of telephone service while using the RADSL card Secured Access To ensure file access security, the HotWire Network Access Syst
About HotWire 5100 DSL Access System Equipment and Software Requirements Verify that you have the following hardware and software before installing the HotWire card. Hardware Requirements 80486 (or higher) IBM PC or compatible 8 MB RAM minimum (16 MB RAM recommended) One 1.44 MB, 3 1/2″ floppy drive (for installation) 2 MB free disk storage (for program files) Software Requirements DOS 5.0 or later Windows 3.1 (or later) and TCP/IP application with IP stack NDIS 2.
Installation and Setup 2 Where to Begin 1. Check your package contents. 2. Review the order of installation. 3. Begin installation.
Installation and Setup Installing the HotWire Diagnostics Utility " Procedure To install the Diagnostics Utility: 1. Insert the HotWire Diagnostics Utility and Drivers disk in drive A. 2. Enter Windows and: If . . . Select . . . On the Program Manager window File, then Run. Using Windows 95 Start, then Run. 3. Type A:\SETUP.EXE and click on OK. 4. Follow the screen instructions for installing the software.
Installation and Setup Selecting an I/O Base Address To assist you in selecting an available I/O base address on your system, the HotWire Diagnostics Utility provides a selection that scans your system to obtain unused addresses. To compose the list, however, the utility must rely on the integrity of your installed cards to report their base address usage correctly. Procedure To use this feature: 1. Enter Windows. 2. Double-click on the HotWire program icon to access the main menu.
Installation and Setup Setting the I/O Base Address I/O base addresses are areas of memory that your CPU uses to distinguish between the various peripheral devices connected to your system when transferring or receiving data. This card uses a single DIP switch bank (SW1), as shown in the card illustration below, to assign the card’s base address. The illustration shows the switch settings for an I/O base address of 380.
Installation and Setup NOTE: Switches 7 and 8 on SW1 are not used so they may be On or Off. The example shows them On. Make a note of the base address used so you can verify/set that address in the HotWire Hardware Setup window after the HotWire software is installed. Setting the IRQ Switches IRQ (hardware interrupt request) is a signal used by your device to inform your CPU when it wants to transfer or receive data. Use Switch Banks 2 and 3 (SW2 and SW3) to select an IRQ.
Installation and Setup The following table shows how the switch setting was determined for the previous illustration where the IRQ was set to 5. SW2 SW3 IRQ ' 14 15 12 11 10 3 4 5 9 7 6 * Switch 1 2 3 4 5 6 7 8 1 2 3 4 Setting Off Off Off Off Off Off Off ON Off Off Off Off * = Not Used " Procedure To set the IRQ switches: 1. Determine the appropriate IRQ for the card. Using the previous table, you may already know of an available IRQ.
Installation and Setup Inserting the Card Procedure To install your HotWire DSL card into your PC: CAUTION: This modem card is intended to be installed in UL Listed CSA Certified equipment in the field by the user in the manufacturer’s defined operator access area. Check the equipment operating/installation instructions and/or equipment manufacturer to verify/confirm if your equipment is suitable for user-installed application cards. 1. Turn Off the PC.
Installation and Setup 5. Verify that the DIP switches on the HotWire card are set to the proper settings. 6. Insert the card into the expansion slot: Push Down Firmly — Pick up the card by the edges or the top corners. Be careful not to touch the pins on the bottom of the card. — Align the connector on the bottom of the card, directly over the slot. Place one hand along the top edge of the card, directly over the connector area, and push down firmly but gently until the connector is fully seated.
Installation and Setup Power-Up Self-Test Whenever you turn on your system or after the card reset operation is selected in the Diagnostics Utility, a power-up self-test is automatically performed on the HotWire DSL card to ensure that the card is installed and functioning properly. The self-test includes a basic hardware test and verification of card components. The SYS (system) LED state identifies the following conditions by: Turning solid green if the test is successful.
Installation and Setup Installing the Network Driver Using Windows for Workgroups 3.11 Procedure To install the driver when using Windows for Workgroups 3.11: 1. Select Network Setup from the program group NETWORK. 2. Select Drivers. 3. Select Add Adapter. 4. Select Unlisted or Updated Network Adapter from the adapter menu and click on OK. 5. Insert the HotWire DSL disk into the floppy drive. 6. Specify the Path to the floppy drive (i.e., A:\drivers) and click on OK. 7.
Installation and Setup Installing the Network Driver Using Windows 95 Procedure To install the driver when using Windows 95: 1. Select My Computer, then Control Panel, then Network. 2. In the Configuration menu, select Add. 3. Select Adaptor, then Add. 4. Select Have Disk. 5. Insert the Windows 95 Drivers and Diagnostics disk into the floppy drive. 6. Specify the floppy drive and path to the NAS DSL driver (a:\drivers), and click on OK. 7. Select Paradyne DSL Network Access Card, and click on OK. 8.
Installation and Setup Checking Installation Once you have installed the card and the utility, you can check card installation using the Diagnostics Utility. Procedure To check installation: 1. Enter Windows/Windows 95. 2. Double-click on the HotWire program icon to access the following main menu. For a complete description of this menu, refer to Chapter 3. 3. Select Recommend Base Address from the Configuration menu.
Installation and Setup Verifying/Changing Switch Settings in Software Procedure To verify the switch settings: 1. Select Configuration from the HotWire main menu. 2. Select Hardware Setup. The Hardware Setup window appears. The setting for the options shown in this window must match the settings on the card. to change 3. If necessary, click on the settings for these fields: — Base Address.
Installation and Setup Verifying/Changing Line Speed in Software You can set the line speed to match your RADSL or ADSL card using the Diagnostic Utility. Be sure you know the appropriate line speed for your card before using this selection or contact your customer service representative for assistance. Selecting the wrong speed can terminate your DSL link. Procedure To change line speed: 1. Select Configuration from the HotWire main menu. 2. Select Hardware Setup. The Hardware Setup window appears. 3.
Installation and Setup Checking/Setting Protocol.ini Path (Not Applicable to Windows 95) Whenever you initialize your card, for example, power on your system or reset the card, your HotWire DSL card driver looks at the protocol.ini file for the configuration settings on the card, such as the IRQ and base address. Because you can change these settings with the Diagnostics Utility, you must tell the utility where to locate this file so that it can be updated, except if you are using Windows 95.
Installation and Setup Saving Configuration Settings When you first install the software or whenever you change switch settings, you need to save these settings to the protocol.ini file. If you are using more than one TCP/IP package (e.g., Windows TCP/IP, Trumpet, Chameleon, etc.) on the same machine, you need to save the switch settings to the protocol.ini file for each package. If you attempt to save but the file cannot be found or you need to change the path, refer to Checking/Setting Protocol.
Installation and Setup Checking Card Status " Procedure To verify that the card is functioning properly: 1. Select Diagnostics from the HotWire main menu. 2. Select Hardware Status. The Hardware Status window appears. 3. Select MAC Address. If an an address does not appear, see Troubleshooting Tips on page 2-18. 4. Select Card Status. The window can be scrolled to provide the latest card status.
Installation and Setup Troubleshooting Tips Review the following tips and and possible solutions to help in solving any problems you may encounter during card and software installation. The network driver must be installed for the troubleshooting to be meaningful. Symptom Possible Cause Possible Solution No MAC address. No I/O base address set or address conflict exists. 1. Check that the base address does not conflict with another installed card setting. IRQ not correct. 1.
Using the HotWire Diagnostics Utility 3 Accessing the Main Menu You can use the Diagnostics Utility to check the health and status of the card while accessing the DSL network. This utility also provides the capability to download firmware and run diagnostic tests on the card when instructed by a central office technician. To access the utility, double-click on the HotWire icon while in Windows. The following window appears.
Using the HotWire Diagnostics Utility From the main menu, click on: File to access save configuration settings or exit the utility. Configuration to access selections for setting up the hardware and downloading firmware updates. Diagnostics to access selections for checking card status, viewing performance statistics, and running loopback tests. Help to access screen help. Checking Hardware Status Select Hardware Status from the Diagnostics menu to display the Hardware Status window.
Using the HotWire Diagnostics Utility Checking Card Status Click on Card Status to interpret the operational status of the card. This selection also displays the firmware version number. Refer to the following table for a list of possible status messages and their definition. Status Message Definition Card Ready Card is operational. Card Busy Card is in use. Card Timeout Card is not responding.
Using the HotWire Diagnostics Utility Running Loopback Tests Select Loopback from the Diagnostics menu to run local or remote loopback tests. These tests can help you isolate areas of trouble if you are having problems with card operation or transmission. During a test: Your card’s Test LED is solid yellow whenever a loopback test is being performed. Any data received from the network during loopback testing is lost.
Using the HotWire Diagnostics Utility Procedure To perform a loopback test: 1. Click on Local to perform local Databus to HotWire card path testing or local Databus to Central Office HotWire card path to perform a remote test. 2. If desired, click on Options to specify the test parameters identified in the Loopback Options screen. If not, go to Step 3. The Loopback Options screen enables you to specify: — Packet Count to indicate the number of packets to be tested. The default is 10.
Using the HotWire Diagnostics Utility Downloading Firmware Use the following procedure to download firmware updates from a disk or virtual hard drive. Procedure To download firmware: 1. Select Download Firmware from the Configuration menu on the Diagnostics Utility main menu. The Open window appears. This window uses standard Windows user interface conventions. 2. Select the appropriate drive, for example drive a: as shown on the sample Open window. 3. Select the file. 4.
LEDs A The HotWire DSL Customer Premises card has six functional LEDs. The following illustration shows the location of the LEDs on the faceplate. The table interprets the status of the card when the LEDs are on, off, or blinking.
LEDs Type LED LED is . . . Indicating . . . LNK On Normal operation. Off Link down. Blinking Normal operation. Carrier detect training mode. Off No carrier. On Normal operation. Data mode. Blinking, On Normal operation. Indicates presence of DSL traffic. Off No data being received. Blinking, On Normal operation. Indicates presence of DSL traffic. Off No data being sent. Blinking Self-test in progress. Occurs at power-up. Off Error condition. Self-test failed.
Pin Assignments B The following table defines the pinouts for the DSL connector. It is a 6-pin, non-keyed, modular jack female connector. Table B-1. DSL Connector Pin Assignments Pin# Use 1 NC 2 NC 3 RING 4 TIP 5 NC 6 NC NC = Not connected (unused).
Technical Specifications C Table C-1 lists the technical specifications for the Customer Premises card (ATU-R). Table C-1. Technical Specifications Specifications Criteria Analog Interface ATU-R card includes an RJ11 connector for use with either a CAP (Carrierless Amplitude and Phase) Modulation RADSL multi-speed, or CAP ADSL 1.544 Mbps/2.048 Mbps downstream, 64 kbps upstream interface to the local loop. Digital Interface PC ISA bus (and NDIS 2.01/3.0 compliant IP protocol stack).
I/O Base Address Switch Settings D Table D-1 identifies the DIP switch 1 settings for an I/O base address. Table D-1.
I/O Base Address Switch Settings Table D-1.
Glossary ADSL Asymmetric high-bit-rate Digital Subscriber Loop. ATU-R ADSL Termination Unit at the Remote (or customer premises) end of the local loop. ATU-U ADSL Termination Unit at the CO end of the local loop. CO Central Office. CP Customer Premises. CPE Customer Premises Equipment. Terminal equipment supplied by either the customer or some other supplier, which is connected to the telecommunications network. CPU Central Processing Unit. CRC Cyclic Redundancy Check.
Index A F ADSL (Asymmetric Digital Subscriber Loop), 1-2 Analog Interface, C-1 AUTOEXEC.BAT File, 2-10 File Menu, 3-2 Exit, 3-6 Save, 2-16 Firmware downloading, 3-6 version number, 2-17 B Base Address. See I/O Base Address C Cable, installing, 2-8 Card Status, checking, 2-17, 3-3 Central Office, 1-1 CONFIG.
Index L R LEDs, 1-2, A-1 CD, 2-8 during installation, 2-8 during loopbacks, 3-4 LNK, 2-8 SYS, 2-9 Line Speed, changing, 2-14 Line Speed (ADSL), setting, 2-14 Link Status, 3-3 Local Loopback Test, 3-4 failed, 3-4 failed during installation, 2-18 running, 3-4 setting options, 3-5 window, 3-4 RADSL (Rate Adaptive Digital Subscriber Loop), 1-2 RAM Requirements, 1-3 Recommend Base Address, 2-12 window, 2-3 Remote Loopback Test, 2-18, 3-4 failed, 3-4 failed during installation, 2-18 running, 3-4 setting optio
Index W X Windows 3.1 network driver, 2-9 version, 1-3 Windows 95 installation procedure, 2-11 network driver, 2-9 version, 1-3 Windows for Workgroups installation procedure, 2-10 network driver, 2-9 Protocol.
