AREA CODE CHANGE Please note that the area code for Paradyne Corporation in Largo, Florida has changed from 813 to 727. For any Paradyne telephone number that appears in this manual with an 813 area code, dial 727 instead.
HOTWIRE 5100 DSL ACCESS SYSTEM CUSTOMER PREMISES USER’S GUIDE FOR 5170 REMOTE TERMINATION UNIT Document No.
Copyright 1996 Paradyne Corporation. All rights reserved. Printed in U.S.A. Notice This publication is protected by federal copyright law. No part of this publication may be copied or distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language in any form or by any means, electronic, mechanical, magnetic, manual or otherwise, or disclosed to third parties without the express written permission of Paradyne Corporation, 8545 126th Avenue North, P.
Important Regulatory Information Important Safety Instructions 1. Read and follow all warning notices and instructions marked on the product or included in the manual. 2. When an ac power source is used, this product is intended to be used with a 3-wire grounding type plug – a plug which has a grounding pin. This is a safety feature. Equipment grounding is vital to ensure safe operation. Do not defeat the purpose of the grounding type plug by modifying the plug or using an adapter.
Important Regulatory Information Declaration of Conformity This Declaration of Conformity is made by Paradyne Corporation pursuant to Parts 2 and 15 of the Federal Communications Commission’s Rules. This compliance information statement pertains to the following products: Trade Name: Model Number: HOTWIRE 5170-A1-201 This device complies with Part 15 of the FCC Rules.
Contents About This Guide Purpose and Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Guide Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Product-Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v 1 About HotWire What is the HotWire 5100 DSL Access System? . . . . . . . . . . . . . . . . . . . . 1-1 About the 5170 Remote Termination Unit . .
Contents 3 Using the HotWire Diagnostics Utility Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Accessing the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Setting the Communication Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Setting/Changing MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About This Guide Purpose and Audience This guide describes how to install and run diagnostics on the 5170 Remote Termination Unit (RTU). The guide is written for users of the HotWire DSL (Digital Subscriber Loop) access system. Guide Summary 5100-A2-GB22-00 Section Description Chapter 1 About HotWire. Provides a high-level overview of the operation of the HotWire and lists its hardware and software requirements for installing the card in the PC. Chapter 2 Installation.
About This Guide Product-Related Documents iv Document Number Document Title 5100-A2-GB20 HotWire 5100 DSL Access System Central Office User’s Guide December 1996 5100-A2-GB22-00
About HotWire 1 What is the HotWire 5100 DSL Access System? Your HotWire 5170 Remote Termination Unit (RTU) is a component in the HotWire 5100 DSL Access System. This system provides high-speed Internet or corporate LAN access over traditional twisted-pair telephone wiring. Using your RTU, you can connect to a Central Office (CO) to access Internet service providers or corporate networks.
About HotWire About the 5170 Remote Termination Unit The HotWire 5170 RTU is a standalone unit designed for the home office users with a local area network (LAN). It provides high-speed internet access via the DSL interface to a central office. The built-in Rate Adaptive DSL (RADSL) technology enables the unit to automatically communicate with the central office at the maximum possible operating rate.
About HotWire Equipment and Software Requirements Verify that you have the following hardware and software before installing the RTU. Hardware Requirements 80486 (or higher) IBM PC or compatible 8 MB RAM minimum (16 MB RAM recommended) One 1.44 MB, 3 1/2″ diskette drive (for installation) 2 MB free disk storage (for program files) Software Requirements DOS 5.0 or later Windows 3.1 (or later) and TCP/IP application with IP stack NDIS 2.01 compliant or Windows For Workgroups 3.
Installation 2 Before You Begin 1. Check your package contents. 2. Review software and hardware requirements in Chapter 1. 3. Begin installation.
Installation Installing the HotWire 5170 Remote Termination Unit For RTU installation, you need the following: Cables and cord supplied in your HotWire 5170 RTU package. A DSL access point already installed and near the location of the RTU. An Ethernet card already installed in your PC. An available 110V ac power source. You may also want a small screwdriver to secure your serial port connectors.
Installation Procedure 1. Turn Off your PC. Place your RTU on a flat surface near the PC. 2. Insert the DSL cable 6-pin plug into the jack marked DSL on your RTU. Insert the other end of the cable into the DSL network access point. DSL PWR 0 LAN SERIAL PORT/V.35 1 DSL Cable 496-15207 . 3. This step is optional. Make this RS-232 connection only to accommodate running the 5170 Diagnostic Utility. See Chapter 3, Using the HotWire Diagnostics Utility, for a description of this utility.
Installation 4. Insert the Ethernet cable 8-pin plug into the jack marked LAN on your RTU. Insert the other end of the cable into the Ethernet jack on the Ethernet card in your PC. DSL PWR LAN SERIAL PORT/V.35 1 0 Ethernet Cable 496-15209 5. Connect the small power connector into the jack marked PWR on your RTU. Plug the transformer end of the power cord into a 110V ac power outlet. Power On/Off DSL PWR 0 LAN SERIAL PORT/V.
Installation 6. Turn on your PC. 7. Turn on the power switch on your RTU (see rear panel illustration). Verify that the LEDs function as indicated in the following illustration: 5170 PWR SYS TE ST TX RX CD LN K TX DSL LINK RX COL JA B LAN The SYS LED turns solid green. Refer to the Power-Up Self-Test section following this procedure if the SYS LED does not turn green. 496-15217 The CD LED blinks and then both the CD and LNK LEDs turn solid green.
Installation Installing the HotWire 5170 RTU Diagnostics Utility The RS232 cable must be connected between the RTU and your PC before you can run the Diagnostic Utility. Procedure To install the Diagnostics Utility: 1. Insert the HotWire 5170 RTU Diagnostics Utility disk into drive a:. 2. Enter Windows and: If you are . . . Select . . . On the Program Manager window File, then Run. Using Windows 95 Start, then Run. 3. Type A:\SETUP.EXE and click on OK. 4.
Using the HotWire Diagnostics Utility 3 Troubleshooting Typically, you run your Diagnostics Utility to help troubleshoot your RTU. Review the following symptoms and possible solutions to help in solving any problems you may encounter during RTU operation. To use the utility, refer to Accessing the Main Menu. Symptom Possible Cause Possible Solution RTU does not power On. Power cord is loose. 1. Check power cord. Front panel LNK Bad DSL and/or CD LEDs are connection. off. 2.
Using the HotWire Diagnostics Utility Symptom Possible Cause Possible Solution Experiencing several errors while transferring files. Bad connection to the CO. 1. Run local Loopback test; see Running Loopback Tests. Bad Ethernet card. 2. Run Remote Loopback test. Bad Ethernet cable. 3. Run Ethernet Loopback test. 4. Attempt to reset the 5170 unit; see Resetting the RTU. 5. Contact your customer service representative. Cannot connect to Central Office. Network Link is down. 1.
Using the HotWire Diagnostics Utility Accessing the Main Menu You can use the Diagnostics Utility to check the health and status of the RTU. This utility also provides the capability to download firmware and run diagnostic tests on the unit when instructed by a central office technician. You must have installed the RS-232 connection to use this utility (see Chapter 2, Installation). To access the utility, double-click on the HotWire icon while in Windows. The following window appears.
Using the HotWire Diagnostics Utility Setting the Communication Port Use the following procedure to specify the COM port on your PC used for the RS-232 connection to the RTU. NOTE: You must have installed the RS-232 connection between the PC and the RTU for this COM port setting to take effect and to use this utility appropriately. Refer to Installing the HotWire 5170 Remote Termination Unit in Chapter 2. " Procedure To set the COM port: 1. Select COM Port Configuration from the Configuration menu. 2.
Using the HotWire Diagnostics Utility Setting/Changing MAC Address CAUTION: Be sure you understand the purpose of the MAC Address before using this procedure. Setting the MAC Address incorrectly will affect data transmission. Contact your customer service representative if you have questions. Usually, the MAC address automatically acquires the MAC level address of the host PC. This address is required by the RTU to communicate with the central office. Generally, users should not change this address.
Using the HotWire Diagnostics Utility Setting Line Rate in Software You can view and/or set the line rate to match your RTU using the Configuration option. It is highly recommended that the Transmit and Receive rates remain at the maximum rate possible which is set to be the default. This enables the software to use the highest rate available as the operating rate when the central office card and your RTU link up to communicate.
Using the HotWire Diagnostics Utility Checking RTU Status " Procedure To verify that the RTU is functioning properly: 1. Select Hardware Status from the Diagnostics menu to display the Hardware Status window. 2. Select MAC Address to display the Media Access Control (MAC) address for your card. If an address does not appear, see Setting/Changing MAC Address on page 3-5. 3. Select Device Status. The window can be scrolled to provide the latest RTU status.
Using the HotWire Diagnostics Utility Resetting the RTU Use the Reset operation to reinitialize the RTU. You may want to check Device Status. See Checking RTU Status before using the reset operation to correct inconsistent or incorrect status. The reset operation performs a power-up self-test on the card as described in Chapter 2, Installation. Procedure 1. Select Hardware Status from the Diagnostics menu to display the Hardware Status window. 2. Select Reset Device.
Using the HotWire Diagnostics Utility Viewing Transmission Statistics and Network Status Procedure To view statistics and status: 1. Select Statistics from the Diagnostics menu to display the Statistics window. You use this selection to view performance statistics on data transmissions and the state of the network.
Using the HotWire Diagnostics Utility Running Loopback Tests Loopback tests can help you isolate areas of trouble if you are having problems with RTU operation or transmission. During a loopback test: H Your card’s Test LED is solid yellow. H Any data received from the network during loopback testing is lost. H Test operation is uni-directional, meaning that data is looped back to the PC end of the connection only. " Procedure To perform a loopback test: 1. Select Loopback from the Diagnostics menu.
Using the HotWire Diagnostics Utility For the options window operation, select the values to be used during the test and/or click on: — OK to accept the parameters and return to the Loopback window. — Cancel to close the window without accepting any values and return to the Loopback Test Options screen. — Help to access screen help. 4. Click on one of the following: — Start to start a test.
Using the HotWire Diagnostics Utility Downloading Firmware Use the following procedure to download firmware updates from a disk or virtual hard drive. Procedure To download firmware: 1. Select Download Firmware from the Configuration menu on the Diagnostics Utility main menu. The Open window appears. This window uses standard Windows user interface conventions. Notice that the Open window may look slightly different on a Windows 95 system. 2.
LEDs A The HotWire RTU has eleven functional LEDs. The following illustration shows the location of the LEDs on the faceplate. Table A-1 interprets the status of the card when the LEDs are on, off, or blinking. RSU Status PWR SYS TEST DSL Connector TX RX CD Ethernet Connector LNK TX RX COL JAB 5170 DSL LINK LAN 496-15214 Table A-1. Front Panel LED Descriptions and Status (1 of 2) Type LED LED is . . . Indicating . . . System SYS Blinking Self-test in progress. Occurs at power-up.
LEDs Table A-1. Front Panel LED Descriptions and Status (2 of 2) Type LED LED is . . . Indicating . . . DSL TX Blinking, On Normal operation. Indicates presence of DSL traffic. Off No data being sent. Blinking, On Normal operation. Indicates presence of DSL traffic. Off No data being received. Blinking Normal operation. Carrier detect training mode. On Normal operation. Data Mode. Off No carrier. On Normal operation. Off Link down. Blinking, On Normal operation.
Pin Assignments B DSL Interface Table B-1 defines the pinouts for the DSL connector. It is a 6-pin, non-keyed, modular-jack female connector. Table B-1. DSL Connector Pin Assignments Pin# Use 1 NC 2 NC 3 RING 4 TIP 5 NC 6 NC NC = Not connected (unused).
Pin Assignments Ethernet Interface Table B-2 defines the pinouts for the Ethernet connector. It is an 8-pin, non-keyed, modular-jack female connector. Table B-2. Ethernet Pin Assignments Pin# Use 1 TX Data + 2 TX Data – 3 RX Data + 4 NC 5 NC 6 RX Data – 7 NC 8 NC NC = Not connected (unused). Ethernet Loopback Cable To make an Ethernet Loopback cable, refer to Ethernet Pin Assignments, Table B-2, and do the following at the opposite end of the 8-pin connector: 1.
Pin Assignments RS-232 Interface Table B-3 defines the pinouts for the RS-232 connector. This serial connector is a Dual DB 25-pin. Table B-3.
Technical Specifications C Table C-1 lists the technical specifications for the Customer Premises Remote Termination Unit (RTU). Table C-1. Technical Specifications Specifications Criteria Analog Interface RTU includes an RJ11 connector for use with a CAP (Carrierless Amplitude and Phase) Modulation RADSL multi-speed. RJ45 connector for Ethernet LAN connection. Management RSU supports local diagnostic and test support via Diagnostics Utility. Power Consumption Less than 8 watts.
Glossary CO Central Office. CP Customer Premises. CPE Customer Premises Equipment. Terminal equipment supplied by either the customer or some other supplier, which is connected to the telecommunications network. CPU Central Processing Unit. CRC Cyclic Redundancy Check. A commonly used method of error detection. DSL Digital Subscriber Loop. The non-loaded, local-loop copper connection between the customer and the first node within the network.
Index A H Analog Interface, C-1 Hardware Setup, window, 3-6 Hardware Status, window, 3-7, 3-8 C Central Office, 1-1 Configuration Menu, 3-3 Download Firmware, 3-12 Hardware Setup, 3-6 CRC Errors, 3-9 D Device Messages, Device Ready, 3-7 Diagnostics Menu, 3-3 Hardware Status, 3-5, 3-7, 3-8 Loopback Tests, 3-10 Statistics, 3-9 Diagnostics Utility, 1-3 exiting, 3-12 icon, 3-3 installing, 2-6 main menu, 3-3 Digital Subscriber Loop, iii Disk requirements, 1-3 storage, 1-3 F File Menu, 3-3 Exit, 3-12 Firmw
Index R T RADSL (Rate Adaptive Digital Subscriber Loop), 1-2 RAM Requirements, 1-3 Remote Loopback Test failed, 3-11 setting options, 3-10 Reset RSU, 3-8 TCP/IP, version, 1-3 W Windows 3.1, version, 1-3 Windows 95, version, 1-3 Windows for Workgroups, version, 1-3 S Self-Test, 2-5 SETUP.
