User`s guide
Troubleshooting in Continuous Extraction Mode
Voyager
™
 Biospectrometry
™
 Workstation User’s Guide H-21
H
Poor resolution in 
Continuous Extraction 
mode
(continued on next page)
Laser intensity too high Adjust laser by using the 
slider controls on the 
Manual Laser Control 
page.
Accelerating Voltage 
incorrect
Adjust.
Guide Wire Voltage% too 
high
Adjust. See Section 5.3.4, 
Understanding Guide Wire 
Voltage%.
Current calibration not 
correct for sample (off by 
a factor of 2 or 3)
Use correct calibration for 
sample.
Sample concentration too 
high
Prepare sample/matrix 
with a final sample 
concentration appropriate 
for sample and matrix. 
See “Matrix Information” 
on page 3-6.
Excess matrix in sample 
preparation
Increase sample:matrix 
ratio.
Too much salt or buffer in 
sample
Clean up sample. See 
Section 3.1.5, Sample 
Cleanup.
On Voyager-DE PRO and 
Voyager-DE STR 
systems, not separating 
isotopic peaks in reflector 
mode up to mass 1,000
Adjust Accelerating 
Voltage to 10,000 V and 
reacquire spectrum. See 
Section 5.4.4.2, Setting 
Accelerating Voltage.
Table H-8 Spectrum Troubleshooting (Continued)
Symptom Possible Cause Action










