User`s guide
Troubleshooting
Voyager
™
 Biospectrometry
™
 Workstation User’s Guide 8-9
8
Flat signal on oscilloscope 
or in spectrum window for 
sample and matrix region
Vertical scaling 
needs adjustment
Adjust. See Section 5.3.5, 
Understanding Digitizer 
Settings.
Spectrum window 
needs adjustment 
See Section 4.3, Using the 
Spectrum Window.
Laser set to 0 Adjust laser by using the 
slider controls on the Manual 
Laser/Sample Positioning 
control page.
Laser beam is not 
irradiating sample in 
the sample position
Adjust position of sample 
position using the Manual 
Laser/Sample Positioning 
controls.
Signal is offscale Adjust Vertical Offset. See 
Section 5.3.5, Understanding 
Digitizer Settings.
Problem with 
electronics
Call PerSeptive Biosystems 
Technical Support.
Saturated signal in 
sample and matrix region
Laser intensity too 
high
Adjust laser by using the 
slider controls on the Manual 
Laser/Sample Positioning 
control page.
Poor crystallization on the 
sample plate
Sample 
contaminated
Clean up sample. See 
Section 3.1.5, Sample 
Cleanup.
Table 8-1 Spectrum Troubleshooting (Continued)
Symptom Possible Cause Action










