Router Installation Guide Mikrotik
Before You Get Started 1. Only install the router once you receive confirmation from us that your line has been activated by the Fibre provider. We’ll notify you via email and SMS 2. Once you’ve started the router installation, the session will allow 60 minutes to complete the setup. If, for whatever reason, you get distracted during that time, the session will expire, and you’ll need to start the whole process again from scratch. 3. Make sure you’re connected to the Wi-Fi network called “MikroTik”.
The first screen you will see is the Customer log in screen. Click on the “Customer Log In” button Mikrotik AutoProvisioning Platform Customer Log In NB: IF THE WI-FI NETWORK DISPLAYED IS ANYTHING ELSE BUT “MikroTik” E.G.
INSERT CONFIGURATION KEY You will be prompted for a Configuration Key. Add it and click the Proceed button. The configuration key has been sent to you via email and SMS. If you can’t access the email go to https://customer.vox.co.
The rest can be left as default, just click the Proceed button OR If you are technically minded you can make some changes in the Advanced Settings Advance Settings Wi-Fi Enabled Hide SSID 2Ghz Active 5Ghz Active Router IP Address Netmask 192.168.101.1 /24 DHCP Enabled DHCP Pool Start DHCP Pool Start 192.168.101.100 192.168.101.254 Reset Settings Go Back 6 Proceed CONFIGURATION Click the Configure button and the router will auto-magically provision and show the Installation complete screen.
NOTE: There will be a point when you will lose connectivity to the router, allow a few minutes for it to complete installing. Configure Installation Process Router Settings Server Connection: Validation Configuration Key:16ff5f71d52 Api Connect WiFi Enable: Enabled WiFi SSID: Home WiFi WiFi Password: 3SEYEyyDrd Hide SSID: Disabled WiFi 2.
INSTALLATION COMPLETE Your router is fully configured and your Fibre is ready to use. Installation Complete Congratulations, you have successfully installed your Wi-Fi router. If you require any further assistance, please contact us on +27 (0)87 805 0530 or email help@voxtelecom.co.za Close NOTE: If you find areas of your house where you can’t get Wi-Fi coverage you may need to boost the Wi-Fi signal. Vox has various Wi-Fi boosting solutions.
QUICK CONTACTS AND USEFUL LINKS ACCOUNTS Email: accounts@voxtelecom.co.za Call: 087 805 3008 SALES Email: ftth@voxtelecom.co.za Call: 087 805 0990 FIBRE TO THE HOME TERMS AND CONDITIONS https://www.vox.co.za/fibre/fibre-to-the-home/?prod=HOME ACCEPTABLE USE POLICY https://www.vox.co.
