User Manual
Welcome Unleash Your Phone For assistance with installation or troubleshooting common problems, please refer to this User Manual or Quick Installation Guide. Please visit www.vonage.com/vta to obtain the most up-to-date User Manual and a description of the latest VTA features. Activation If you purchased your Vonage Telephone Adapter from a retail location, you must first activate your Vonage phone service by visiting www.vonage.com/activate.
Table of Contents Table of Contents Chapter 1 - Product Overview...................................................................................... 1 Package Contents................................................................................................ 2 System Requirements.......................................................................................... 2 Front Panel...........................................................................................................
Chapter 1 - Product Overview Chapter 1 - Product Overview Product Overview D-Link VTA User Manual 1
Chapter 1 - Product Overview Package Contents Vonage VTA Telephone Adapter Stand RJ-11 Phone Cable Blue Ethernet Cable Documentation CD-ROM Power Adapter System Requirements An available Broadband connection Router A valid Vonage account* * If you purchased your Vonage Telephone Adapter from a retail location, you must first activate your Vonage phone service by visiting www.vonage. com/activate. After activation, wait 30 minutes before checking for a dial tone.
Chapter 1 - Product Overview Front Panel Power Internet Phone 1 Phone 2 When the power light stops blinking and is a solid green, this indicates that your adapter has started up properly. Note that both the power light and the phone light must be solid in order to make a phone call. Solid light indicates connectivity to your router or network - whenever there is data activity this light will blink. Solid light indicates that phone line 1 is ready for Vonage Internet telephone or FAX calls.
Chapter 1 - Product Overview Installation D-Link VTA User Manual 2
Chapter 2 - Installation Network Overview Below is a common way to connect your VTA to your network.
Chapter 2 - Installation Install the Hardware 1 Connect the blue Ethernet cable into the blue port labeled Internet on the back of the telephone adapter. Connect the other end to one of your router’s Ethernet ports. 2 Connect the included power supply to the Power port of the Telephone Adapter. The Power LED will go through a blink sequence before turning solid green. Warning: Using a power supply with a different voltage will cause damage to the device and will void the warranty.
Chapter 2 - Installation 4 Insert the provided RJ-11 telephone cable into the green port labeled Phone 1 on the back of the Vonage adapter. Connect the other end to your telephone. If you activate a second Vonage phone line, then connect another phone or FAX machine into the Phone 2 port. Check for dial tone. If you do not hear one, please consult the Troubleshooting section of this guide. Congratulations! You’ve finally freed yourself from the phone company.
Chapter 3 - Configuration Chapter 3 - Configuration Configuration D-Link VTA User Manual 3
Chapter 3 - Configuration Find IP Address The VTA telephone adapter has a built-in configuration utility. To access this utility, you need to obtain the IP address of the VTA. By default, the VTA telephone adapter automatically obtains an IP address from your DHCP enabled router or DHCP server. If you do not have DHCP enabled, the IP address will automatically be set to 192.168.15.254. If you do have DHCP disabled, you must use a 192.168.15.
Chapter 3 - Configuration Login Open a web browser such as Internet Explorer and enter the IP address (e.g. 192.168.0.100) of the Vonage VTA adapter. Enter user for the username and your password (default password is user) and then click the Login button. It is recommended to change your password for security reasons. Please refer to page 13.
Chapter 3 - Configuration Internet Dynamic IP Address By default, the Vonage VTA device is set to Dynamic IP Address. Simply connect the device to your network and the VTA will receive an IP address from your router or DHCP server. Static IP Address If you want to statically assign an IP address, click Static IP Address. Enter the IP address, subnet mask, and default gateway address you would like to assign to the Vonage VTA. The default gateway address must be the IP address of your router or gateway.
Chapter 3 - Configuration Factory Reset You may reset the VTA back to the factory default settings by clicking Factory Reset.
Chapter 3 - Configuration Password You may change the User password on this page. Enter a new password and click Apply to save.
Chapter 3 - Configuration Status The Traffic Statistics page will display traffic statistics of the Vonage VTA device.
Chapter 3 - Configuration Product Info The Product Info page will display product information of the Vonage VTA device such as the firmware version, software version, and MAC address.
Chapter 3 - Configuration Save&Reboot Click Reboot to restart the Vonage VTA device. Logout Click Logout to exit the configuration utility. Click OK to verify.
Appendix A - Troubleshooting Appendix A - Troubleshooting Troubleshooting D-Link VTA User Manual A 17
Appendix A - Troubleshooting • Many installation issues, such as no dial tone on your telephone or no internet connection on your computer, can be resolved by resetting all the equipment. First power down in this order: 1. Computer (shut down properly, it is not necessary to disconnect power to your computer) 2. VTA (unplug power cord from back of device) 3. Router (unplug power cord from back of device) 4. DSL or Cable Modem (unplug power cord from back of device) Wait at least 30 seconds.
Appendix A - Troubleshooting During the startup process you may notice that the Power light on the front of the VTA is blinking. These blinks indicate that the VTA is booting up with Vonage service.
Appendix A - Troubleshooting IVR Messages Your Vonage telephone adapter comes equipped with some pre-programmed voice messages to help troubleshoot issues with your device. The errors are listed below and will automatically be played in the case there is an error when you lift the receiver of a phone attached to your device. The following IVR messages are played on the Vonage VTA: 1. “The Vonage device has no network connectivity.
Appendix B - Technical Specifications Appendix B - Technical Specifications Technical Specs D-Link VTA User Manual B 21
Appendix B - Technical Specs Standards • IP • TCP • UDP • ARP • HTTP Connection Port • RJ-11, 2 FXS Port • RJ-45 Ethernet Port Ethernet Port • IEEE 802.3 for 10M Ethernet • IEEE 802.3u for 100M Ethernet Telephony Support • SIP Call Control Protocol • Supports Audio CODEC • G.711 (A-law and U-law) • G.723.1 • G.726 • G.729A • G.168 (Echo Cancellation) • DTMF Relay • G.
Appendix B - Technical Specs Temperature • Operating:0°C to 40°C • Storing: -10°C to 55°C Humidity • 5%-95% Non-Condensing Certifications • EMC: FCC Class B, CE Class B, CSA international, CB Dimensions • 90mm x 82.46mm x 31mm (WxDxH) Warranty • 1 Year Limited Warranty Vonage USA Version 1.2 July 14, 2006 Copyright ©2006 D-Link Corporation/D-Link Systems, Inc. All rights reserved.
