User manual

AT-323 SIP Phone User Manual (V1.43)
45
7. FAQ
Q1 For two ports of the AT-320/AT-323, what is the function for the
other port?
A: The other port can be connected with other network equIPments,such as
Hub, switch, PC, IP phone.
Q2 Why I can’t see the complete setting page when access the
AT-320 by IE?
A: Pls. access the AT-320 through super password. You can’t see the
complete setting page through normal user password when the “debug” obtion
is set to disable.
Q3 How to use the PalmTool to upgrade the IP phone?
A: 1) setting IP address
Press the “Local IP” button, get the phone’s IP address. And fill this IP address
in the “IP address” in palmtool.
2) Choose the update file
the update file is .bin file, press upgrading the program, then choose the
corresponding updating file in the popping up window and click open to start
update.
3) End of Upgrading.
During upgrading, the Palmtool shows the information of “ Updating … please
wait until the update led stops flashing ”. The updating will need some
time,after updating successfully , the LCD will show “ ready for call”. At this
point, the updating for IP phone is finished.
Q4 Why the Palmtool shows “can’t connect to palm1” message box?
A: there are several reasons that palmtool shows “can’t connect to palm1”
when user try to use palmtool to configure the phone.
1. AT-320 was not connected to the computer.
2. The IP address you have filled in the Palmtool is not the IP address of your
phone.
3. The “debug” option is set to “disable”. You can change it to output through
IE.
4. Your computer and your phone are in the difference subnet. Please
change the setting of your computer or the phone to let them in the same
network.
VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]