AT-320 SIP Phone User Manual (V1.43) AT-320 SIP Phone User Manual 1. AT-320 IP PHONE APPEARANCE INTRODUCTION .............................. 3 1.1 2. Function Keys of AT-320 IP Phone Introduction (Normal State):......................... 4 FEATURES ....................................................................................................... 5 2.1 Hardware.................................................................................................................... 5 2.2 Software......
AT-323 SIP Phone User Manual (V1.43) 7. FAQ.................................................................................................................. 45 Q1 For two ports of the AT-320/AT-323, what is the function for the other port? .. 45 Q2 Why I can’t see the complete setting page when access the AT-320 by IE? .... 45 Q3 How to use the PalmTool to upgrade the IP phone?........................................... 45 Q4 Why the Palmtool shows “can’t connect to palm1” message box? ..........
AT-323 SIP Phone User Manual (V1.43) 1. AT-320 IP phone Appearance Introduction ● AT-320 IP Phone Front Illustration (Refer to Fig 1.1): Fig 1.1 AT-320 IP Phone Illustration 3 VoIPon www.voipon.co.uk sales@voipon.co.
AT-323 SIP Phone User Manual (V1.43) 1.
AT-323 SIP Phone User Manual (V1.43) 2. Features 2.1 Hardware ● ● ● ● ● 2.2 Software ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● 2.3 Main chip—PA1688 50MHz Data Memory—16MB SDRAM Program Memory—8 MB Flash memory Ethernet Jack—1/2 10/100M jacks AC/DC adapter—Output 12V DC, 450mA DHCP support for LAN or Cable modem PPPoE support for ADSL or Cable modem Set phone by HTTP web browser (IE6.0) or Telnet Upgrade by FTP Support major G.
AT-323 SIP Phone User Manual (V1.43) ● DNS:Domain Name Server ● Telnet:Internet's remote login protocol ● FTP:File Transfer protocol ● HTTP:Hyper Text Transfer protocol 2.4 Operating requirements ● Operation temperature: 0 to 40° C (32° to 104° F) ● Storage temperature: -30° to 65° C (-22° to 149° F) ● Humidity: 10 to 90% no dew 2.5 Electric requirements ● Voltage: 9V~24V ● Power adapter: output DC 12V/450mA ● Network interface:1/2X RJ-45 Ethernet Connectors 2.6 Size 200 X 195 X 87 mm (L x W x H) 2.
AT-323 SIP Phone User Manual (V1.43) 3. Configuration Four different ways can be used to configure AT-320 IP phone: phone keypad, web browser, Telnet commands and PalmTool configuration tool on computer. 3.1 Phone Keypad setup 3.1.
AT-323 SIP Phone User Manual (V1.43) used the current settings. ● Save the settings When all parameters have modified, press “EXIT” key to return to the main menu, and press “VOL+” or “VOL-” to page the menu up or page the menu down; When “save settings” submenu item is selected, press “OK/speaker” key to confirm,AT-320 IP phone will reboot and use the already modified setting. Refer to above operation; you can reach any menu to modify any value.
AT-323 SIP Phone User Manual (V1.43) ¾ Menu Structure: 9 VoIPon www.voipon.co.uk sales@voipon.co.
AT-323 SIP Phone User Manual (V1.43) 10 VoIPon www.voipon.co.uk sales@voipon.co.
AT-323 SIP Phone User Manual (V1.43) 3.1.2 Keypad setup step by step: For example, you want to setup jack’s number 56712389 as speed dial number, you can: Step 1. Enter setup mode: press “Speaker” keyÆenter “1234#”Æyou can see LCD display “password”Æenter “1234”Æpress “Speaker” key to confirm. Step 2.
AT-323 SIP Phone User Manual (V1.43) 3.2 Configured by WEB Double click icon to open the IE browser. Input the IP address of the phone into address bar ( ), and then input password of the phone into the following page. Default password 1234 is ordinary password and super password is 12345678. With Debug set 0[disable], please input super password; while Debug is not set as 0[disable], please button. The following input ordinary password. Then click configured page wills pop up. Refer to Fig 3.
AT-323 SIP Phone User Manual (V1.43) 3.2.1 Network Setting: Fig 3.2 Network Setting ● IPtype: Set how IP phone gets relevant network parameters by selecting corresponding item from drop down list. static IP: Select this item to authorize users set IP address, subnet mask and router IP address of IP phone manually. dhcp: Select this item to enable DHCP mode.
AT-323 SIP Phone User Manual (V1.43) ● dns: With static IP selected in IPtype drop down list, please enter IP address of DNS server here. ● dns 2: With static IP selected in IPtype drop down list, please enter IP address of backup DNS server here. ● mac: MAC address is the physical address supplied by the Ethernet NIC. AT-320 phone is shIPped from the factory with a unique algorism MAC address printed on the back of the base.
AT-323 SIP Phone User Manual (V1.43) 3.2.2 Audio Setting: Fig 3.3 Audio Setting ● codec1: Set the priority 1 of the audio compression algorithm. The options are g729,g7231,g711u,g711a , gsm and iLBC. ● codec2: Set the priority 2 of the audio compression algorithm. The options are g729,g7231,g711u,g711a , gsm and iLBC. ● codec3: Set the priority 3 of the audio compression algorithm. The options are g729,g7231,g711u,g711a , gsm and iLBC. ● codec4: Set the priority 4 of the audio compression algorithm.
AT-323 SIP Phone User Manual (V1.43) selected to DTMF delay. The value range is 96-255. ● handset in: Drag the slider to adjust the volume of handset input. Drag it to the left to reduce the volume; while drag it to the right to increase the volume. ● handset out: Drag the slider to adjust the volume of handset output. Drag it to the left to reduce the volume; while drag it to the right to increase the volume. ● ring type: Set ring type by selecting corresponding item from drop down list.
AT-323 SIP Phone User Manual (V1.43) 3.2.3 Dial plan Setting: Fig 3.4 Dial Plan Setting ● use dialplan: Set whether use dial plan or use dial number by selecting the corresponding item in drop down list. disable: Do not use dial plan or dial number by selecting this item. enable: Use dial plan by selecting this item. dialnum: Use dial number by selecting this item. With this item selected, please enter the dial prefix into dial number field. prefix: Use specially service by selecting this item.
AT-323 SIP Phone User Manual (V1.43) disable: Disable multi-settings by selecting this item, then the phone will call out using current setting. enable: Use designated system to place calls by selecting this item. innerlineprefix: With enable selected in innerline dropdown list, please fill the prefix number pick up to inner line, such as 0. ● Use digitmap: Enable/disable digit map by checking/unchecking the box. ● Call waiting: Enable/disable call waiting by checking/unchecking the box.
AT-323 SIP Phone User Manual (V1.43) 3.2.4 SIP Protocol Settings: Fig 3.5 SIP Protocol Settings ● Use service: Enable/disable service by checking/clearing this box. To make calls through SIP Proxy Server, please check this box; otherwise, phone can only make IP-to IP calls. ● register ttl : IP phone will send a keep-alive registration message to SIP proxy server every “register ttl” seconds. The minimum value is 10, maximum value is 65535. Default is 60.
AT-323 SIP Phone User Manual (V1.43) net2phone: Use Net2phone’s SIP system Sipphone: Free SIP service on internet, www.sipphone.com for more information. please visit Inphonex: Free SIP service on internet, www.inphonex.com for more information. please visit Fwd: Free SIP service on internet, www.freeworldialup.com for more information.
AT-323 SIP Phone User Manual (V1.43) Note The free service list of Internet:www.ip-calculator.com; www.ipchicken.com; www.ipchicken.com;www.showmyip.com;www.whatismyip.com; www.myipaddress.com; www.whatismyipaddress.com; ip.sbbs.net; www.whatismyipaddress.net;checkip.dyndns.org When “nat traversal” is set to “stun”, please put the URI of the stun server into “nat addr”, in the format as “domain name/IP address : service port”. The default service port for stun is 3478.
AT-323 SIP Phone User Manual (V1.43) 96-101. ● prack: Enable/disable support pre-ack(RFC3262) by checking/clearing this box. ● super password: Set the super password of the phone.(Default super password is 12345678). ● debug: Set the debug level of the phone. disable: Disable output the debug message by selecting this item. output: Output the operation information to the window, such as register, input by selecting this item.
AT-323 SIP Phone User Manual (V1.43) 3.2.5 Other settings: Fig 3.6 Other Setting Page ● password: Set the password of the phone. (Default password is 1234). ● upgradetype: Set the auto-upgrade type of the phone. disable : Disable auto-upgrade . all: AT320 will find matching firmware binary file and configuration file of the hardware type only at the FTP server specify by upgradeaddr item .
AT-323 SIP Phone User Manual (V1.43) Fig 3.7 Setting Page using ordinary pin with Debug set as 0 [disable] ● Save Settings : Click this button to save the configuration and the phone will reboot. Once the phone reboots successfully, the new configuration is effective. Note After entering set page, if save settings button is not clicked within 10 minutes, then when you click it again, the index page asking for pin will pop up again.
AT-323 SIP Phone User Manual (V1.43) Fig 3.8 Phone Book Illustration ● Upgrade Firmware: Click this button to update the program, the ring and the digit map of IP phone. Fig 3.9 Upgrade firmware Illustration 25 VoIPon www.voipon.co.uk sales@voipon.co.
AT-323 SIP Phone User Manual (V1.43) 3.3 Configured by PalmTool PalmTool is a tool designed especially to configure and upgrade the AT-320 IP phone. On a PC double click icon to open the PalmTool. The index page of PalmTool will popup. Input the IP address of the phone into Local IP field (such as 192.168.1.100), and then click “Phone Settings” button. Use PalmTool to set the IP phone, please set debug as output or output all firstly, otherwise PalmTool cannot connect IP phone.
AT-323 SIP Phone User Manual (V1.43) 3.4 Telnet Configuration ● On the PC choose Start>Run, and then type telnet 192.168.1.100 into Run field in popuping Run dialog. Or input telnet 192.168.1.100 in the DOS window. Then the following information will be displayed. PA168X V1.43 settings Password : Then please type password.
AT-323 SIP Phone User Manual (V1.43) 3.4.
AT-323 SIP Phone User Manual (V1.43) get Display basic running parameters of the AT-320 IP phone. Input ordinary password without debug being set as 0[disable], or input super password with debug set as 0[disable], then following parameters of IP phone will be displayed: PA168X V1.43 settings Password: ******** P:\>get ***************Network Settings*************** IPtype 0[static] IP 192.168.1.100 subnetmask 255.255.255.0 router 192.168.1.254 dns 202.106.196.152 dns 2202.106.196.
AT-323 SIP Phone User Manual (V1.43) PA168X V1.43 settings Password:**** P:\>get ***************Network Settings*************** IPtype 0[static] IP 192.168.1.100 subnetmask 255.255.255.0 router 192.168.1.254 dns 202.106.46.151 dns2 202.96.128.68 mac 00-0d-ea-00-00-03 ***************Audio Settings*************** codec1 0[g729] codec2 1[g7231] codec3 2[g711u] codec4 3[g711a] codec5 6[null] codec6 6[null] vad 1[enable] agc 0[disable] aec 1[enable] audioframes 2 6.
AT-323 SIP Phone User Manual (V1.43) especially designed for them. With this system, ADSL ISP automatically assigns all the required IP parameters to any device connected to it when the device log on; 3: use modem mode. Those who use IP phone with modem, please set the value as 3. set pppid XXX With IPtype set as 2, use this command to set ADSL ID; with IPtype set as 3, use this command to set Modem ID.
AT-323 SIP Phone User Manual (V1.43) set codec6 X Set the priority 6 of the audio compression algorithm. X is range from 0 through 4: 0: g729; 1:g7231; 2: g711u; 3: g711a; 4: gsm. set vad X Enable/disable VAD. X is ranged from 0 through 1: 0: disable VAD; 1: enable VAD. set agc X Enable/disable AGC. X is ranged from 0 through 1: 0: disable AGC; 1: enable AGC. set aec X Enable/disable AEC. X is ranged from 0 through 1: 0: disable AEC; 1: disable AEC. set audioframes X Set audio frames in RTP package.
AT-323 SIP Phone User Manual (V1.43) dial number. For example, with eTalk card used, please set it as 00. When set dialplan value set as 4, please use this command to set hotline number. set dddcode XX Set the area code when set dialplan value set as 1 or 2. For example, the area code of Beijing is 10; the area code of Shanghai is 21, and the area code of Chengdu is 28, etc. Parameter xxx must be an Arabic numeral and no longer than 3 characters.
AT-323 SIP Phone User Manual (V1.43) without replying. set answer X Set the ring seconds before the phone answers the call auto or forward the calls. X is ranged from 0 through 60. set digitmap X Set whether to use digitmap. X ranged from 0 to 1: 0: do not use digitmap; 1: use digitmap. set service type X Enable/disable the prepaid and service system .choose the repaid server provider.
AT-323 SIP Phone User Manual (V1.43) set natttl XX Set NAT TTL XX is an integer between 10 and 65535 sec. Default value is 20 sec .set phonenumber XXXXXXXX Set a local ID of At-320IP phone. Value xxxxx must be an Arabic numeral and no longer than 16 characters. set endpointid XXXXXX Set the endpoint id; Value xxxxxx must be an Arabic numeral and no longer than 32 characters. set domain XXXXXXXXXX Set the domain name; Value xxxxxx must be an Arabic numeral and no longer than 32 characters.
AT-323 SIP Phone User Manual (V1.43) set upgradetype X Set auto-upgrade matching type,X is range from 0 through 5, 0------disable;1------all ;2------ mac;3------ppp id; 4------ account; 5------ phone number。 set upgradeaddr XXX.XXX.XXX.XXX Set IP address or domain name of FTP server supplying upgraded program of AT-320 IP phone. set sntpIP XXX.XXX.XXX.XXX Set IP address of time server. set daylight X Set use daylight or not. X ranged from 0 through 1: 0: do not use daylight; 1: use daylight.
AT-323 SIP Phone User Manual (V1.43) will be seen. Fox example: P:\>ping 203.93.9.57 P:\> ping OK P:\>ping 27.56.120.56 P:\> Note Usually, the echo time of ping command is no more than 1 second. So if the result is not displayed in 5 seconds, ping command is fail. ¾ Command ftp Syntax descrIPtion: ftp value Usage: the system connects to the FTP server auto to get the corresponding file and deal with it.
AT-323 SIP Phone User Manual (V1.43) 4. 4.1 Upgrade AT-320 IP phone Use IE browse to upgrade the IP phone Step 1: Fill the AT320’s IP in the IE browse (you can obtain AT320 IP through the “Local IP” button of keypad) Step 2:Use super password to access the AT320 setting page and choose the debug caption to the item except “no output”. Step 3:Click Upgrade firmware, select the correct program on the upgrade program row and click upgrade to perform upgrade. 4.
AT-323 SIP Phone User Manual (V1.43) Note Please do not change the name of the upgraded program, or the operation will be fail. 39 VoIPon www.voipon.co.uk sales@voipon.co.
AT-323 SIP Phone User Manual (V1.43) 5. Usage of the phone 5.1 Receiving calls AT-320 IP phone can receive incoming calls from other AT-320 IP phone and devices that support the SIP protocol. It works just like an ordinary phone for incoming calls. When it rings, you can receive the call by following methods: ① Use handset: Lift the handset and begin speaking. When the call is over, put the handset back.
AT-323 SIP Phone User Manual (V1.43) 5.2 Place a call ● Call another IP phone under the same Gatekeeper: 1. Handset: Pick up the handset and listen for the Internet dial tone. Then Cal dial the phone number you wish to call and press or # to l end the dialing. Once the call connection has been established and the ring tone has sounded, wait for the other party to answer. When the other party answers, you can begin speaking. When the call is over, put back the handset.
Speaker AT-323 SIP Phone User Manual (V1.43) dialed number has been saved into the buffer. ● Place a call without login the Gatekeeper If AT-320 IP phone does not login the Gatekeeper, you can place a call by lifting the handset or pressing Speaker address of the other party, and then pressing and then inputting the IP Cal or # l Note When using direct IP call please use “*” replace the “.” In the IP address. For example dial 192*168*1*123 instead 192.168.1.123 42 VoIPon www.voipon.co.
AT-323 SIP Phone User Manual (V1.43) 5.3 View Records ● View missed calls Click Vol+ MISCAL ,then you will hear the record of missed call. Click to turn the numbers orderly; click Vol - to turn the numbers reservedly. If there is no record, you will hear nothing. ● View received call Click ANSCAL ,then you will hear the record of the received call. Click Vol+ to turn the number orderly; click Vol- to turn the numbers reservedly. If there is no record, you will hear nothing.
AT-323 SIP Phone User Manual (V1.43) Appendix Table: AT-320 IP phone digital-character key map: Keys Press Once Press Twice Press Thrice Press quartic Press quintic 1 1 . , ?/_ !// 2 2 A/a B/b C/c [ 3 3 D/d E/e F/f ] 4 4 G/g H/h I/i * 5 5 J/j K/k L/l 6 6 M/m N/n O/o # 7 7 P/p Q/q R/r S/s 8 8 T/t U/u V/v 9 9 W/w X/x Y/y . * 0 0 space # 6.
AT-323 SIP Phone User Manual (V1.43) 7. FAQ Q1 For two ports of the AT-320/AT-323, what is the function for the other port? A: The other port can be connected with other network equIPments,such as Hub, switch, PC, IP phone. Q2 Why I can’t see the complete setting page when access the AT-320 by IE? A: Pls. access the AT-320 through super password. You can’t see the complete setting page through normal user password when the “debug” obtion is set to disable.
AT-323 SIP Phone User Manual (V1.43) Q5 How to update the protocol for the AT-320/AT-323? A: Please refer to chapter 4 Q6 After updating AT-320/AT-323 ,the LCD shows " ■ ■ " and stops ,how to deal with it? A: (1) Reset to the factory default; if it still can’t solve the problem ,pls. refer to (2). (2) Enter into the safe mode (press " * "button ,then power on till the LCD shows" *" ) and re-upgrade the IP phone by Palmtool. ( please refer to Q3, AT320 will have default IP 192.168.1.
AT-323 SIP Phone User Manual (V1.43) 9 speed dial key on the top side of the phone: press speaker, then press one of the 9 speed dial key to send the desire number. Q11 Why is there no sound after pressing the speaker button while using MGCP protocol? A: The speaker button will have the sound only after registering successfully with the MGCP protocol. Q12 Why does the other side feel my voice is very weak? A: Pls. adjust the input volume larger, but pls. note the maximum is 15.
AT-323 SIP Phone User Manual (V1.43) 3."dial number" Convert the number dialed to a new number according to "enable"dial plan, then prefix "dial number"to this new number. This new number is the number sent. 4."prefix" Effective only when "dial number"is not empty. This serves for those calling cards. The number sent is just "dial number". During the call connection, program will automatically send out a number made up with ["account"+ "pin"+ number converted by "enable"dial plan + ‘#’]. 5.
AT-323 SIP Phone User Manual (V1.43) time to complete, which causes the delay of registration. To speed it up, try the following two methods: 1.set "upgrade type" to "disable", then phone will not check new upgrades from the FTP server. 2.set "sntp IP"to "255.255.255.255", then phone will not visit timer server to get date and time. If one must know the current date and time, please set "sntp IP" to the IP address of a local time server which has fast access.
AT-323 SIP Phone User Manual (V1.43) Reserves the right to make changes in technical and product specification without prior notice. AT-320 SIP Phone User Manual (V1.43) All rights reserved 50 VoIPon www.voipon.co.uk sales@voipon.co.