User Manual Product Model : DWS-3000 Series DWL-3500AP/8500AP Unified Access System Release 1 ©Copyright 2006. All rights reserved.
Information in this document is subject to change without notice. © 2005 D-Link Computer Corporation. All rights reserved. Reproduction in any manner whatsoever without the written permission of D-Link Computer Corporation is strictly forbidden. Trademarks used in this text: D-Link and the D-Link logo are trademarks of D-Link Computer Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Table of Contents List of Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 List of Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
D-Link Unified Access System User Manual Installing the Switch in a Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Powering On the Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the SFP ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the Optional Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Managing and Maintaining D-Link Access Points . . . . . . . . 103 Resetting the Access Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Managing Radio Frequency Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 104 Configuring Channel Plan and Power Settings . . . . . . . . . . . . . . . . . . . . . . Viewing the Channel Plan History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Initiating Manual Channel Plan Assignments. . . . . . . . . . .
D-Link Unified Access System User Manual Default D-Link Access Point Profile Settings. . . . . . . . . . . . . . . . . . . . . . 176 B Configuring the External RADIUS Server . . . . . . . . . . . . . . .179 Configuring RADIUS Settings for Access Points . . . . . . . . . . . . . . . . . . . FreeRADIUS Server Configuration Example. . . . . . . . . . . . . . . . . . . . . . 179 181 Configuring RADIUS Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Performance of the Limited Product Warranty. . . . . . . . . . . . . . . . . . . . . . . Warrantor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 219 D-Link Europe Limited Produktgarantie . . . . . . . . . . . . . . . . . . . . . . . . . 219 Räumlicher Geltungsbereich der eingeschränkten Garantie . . . . . . . . . . . . Einschränkung der Garantie . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
D-Link Unified Access System User Manual 8 © 2001- 2006 D-Link Corporation/D-Link Systems, Inc. All Rights Reserved.
List of Tables List of Tables Table 1. Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Table 2. LED Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Table 3. Basic Wireless Global Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Table 4. IEEE 802.1x Supplicant Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Table 5. AP VLAN Commands . . . . . . . . . . . . . . . . . . . .
D-Link Unified Access System User Manual Table 44. Associated Client SSID Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Table 45. Associated Client VAP Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Table 46. Associated Client Association Summary Statistics . . . . . . . . . . . . . . 143 Table 47. Associated Client Summary Statistics . . . . . . . . . . . . . . . . . . . . . . . . 143 Table 48. Associated Client Association Detail Statistics . . . . . . . .
List of Figures List of Figures Figure 1. Sample WLAN Visualization................................................................ 21 Figure 2. Single WCS with Layer 2 Roaming Support ........................................ 22 Figure 3. Peer WCS with Layer 3 Roaming Support ........................................... 23 Figure 4. Web Interface Layout ............................................................................ 24 Figure 5. Cascading Navigation Menu ........................................
D-Link Unified Access System User Manual Figure 44. WPA Personal Configuration .............................................................. 96 Figure 45. Adding a Valid AP .............................................................................. 99 Figure 46. Configuring a Valid AP..................................................................... 100 Figure 47. Access Point Reset ............................................................................ 103 Figure 48.
About This Document About This Document This guide describes the planning, setup, configuration, administration, and maintenance for the D-Link Unified Access System. Audience The information in this guide is intended for the person responsible for installing, configuring, monitoring, and maintaining the D-Link Unified Access System as part of a network infrastructure.
D-Link Unified Access System User Manual Table 1. Typographical Conventions Symbol Description Example courier font Screen text, file names. (switch-prompt)# courier bold Commands, user-typed command-line entries show network courier font italics Command parameter, which might be a variable or fixed value. value <> Angle brackets Indicates a parameter is a variable. You must enter a value in place of the brackets and text inside them.
About This Document • • • • • • • • • • • • • Use the product only with approved equipment. Allow the product to cool before removing covers or touching internal components. Operate the product only from the type of external power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your service provider or local power company.
D-Link Unified Access System User Manual General Precautions for Rack-Mountable Products Observe the following precautions for rack stability and safety. Also refer to the rack installation documentation accompanying the system and the rack for specific caution statements and procedures. • Systems are considered to be components in a rack. Thus, “component” refers to any system as well as to various peripherals or supporting hardware.
About This Document Protecting Against Electrostatic Discharge Static electricity can harm delicate components inside your system. To prevent static damage, discharge static electricity from your body before you touch any of the electronic components, such as the microprocessor. You can do so by periodically touching an unpainted metal surface on the chassis. You can also take the following steps to prevent damage from electrostatic discharge (ESD): 1.
D-Link Unified Access System User Manual 18 © 2001- 2006 D-Link Corporation/D-Link Systems, Inc. All Rights Reserved.
1 Overview of the D-Link Unified Access System The D-Link Unified Access System is a wireless local area network (WLAN) solution that enables WLAN deployment while providing state-of-the-art wireless networking features. It is a scalable solution that provides secure wireless connectivity and seamless layer 2 and layer 3 roaming for end users.
D-Link Unified Access System User Manual The WCS user interface allows you to configure and monitor all AP settings and maintain a consistent configuration among all APs in the network. The WCS supports advanced data path connectivity, mobility control, security safeguards, control over radio and power parameters, and management features for both network and element control.
1 Overview of the D-Link Unified Access System Figure 1 shows an example of a floor plan and network with a D-Link WLAN Controller Switch that manages two APs. The graph also shows a peer switch and a rogue AP in the network. Figure 1. Sample WLAN Visualization The WLAN Visualization tool provides an AP power display with color-coded channels to help you determine where to physically place access points to reduce interference or increase coverage on your WLAN.
D-Link Unified Access System User Manual selection and automatic power adjustment. Figure 2 shows a deployment with one D-Link WLAN Controller Switch that manages three D-Link Access Points. Figure 2.
1 Overview of the D-Link Unified Access System deployment that utilizes three peer switches. Each peer switch can manage up to 48 access points. The WCS and the APs it manages do not need to be on the same subnet. Figure 3.
D-Link Unified Access System User Manual Using the Web Interface To access the switch by using a Web browser, the browser must meet the following software requirements: • • • HTML version 4.0, or later HTTP version 1.1, or later JavaScriptTM version 1.5, or later Use the following procedures to log on to the Web Interface: 1. Open a Web browser and enter the IP address of the switch in the Web browser address field. 2. Click Login when the Login screen displays. 3.
1 Overview of the D-Link Unified Access System Interface Configuration Graphic The interface configuration graphic is a Java™ applet that displays the ports on the D-Link WLAN Controller Switch. This graphic appears at the top of each page to provide an alternate way to navigate to configuration and monitoring options. Click the port you want to view or configure to see a menu that displays statistics and configuration options.
D-Link Unified Access System User Manual Configuration and Monitoring Options The panel directly under the graphic and to the right of the navigation menu displays the configuration information or status for the page you select. On pages that contain configuration options, you can input information into fields or select options from drop-down menus. Each page contains access to the HTML-based Help that explains the fields and configuration options for the page. Many pages also contain command buttons.
1 Overview of the D-Link Unified Access System To display the commands available in the current mode, enter a question mark (?) at the command prompt. To display the available command keywords or parameters, enter a question mark (?) after each word you type at the command prompt.
D-Link Unified Access System User Manual 6. To enable encryption, use the Encryption Protocol pull-down menu to select DES for the encryption scheme. Then, enter an encryption code of eight or more alphanumeric characters in the Encryption Key field. 7. Click Submit. To access configuration information for SNMPv1 or SNMPv2, click LAN > Administration > SNMP Manager and click the page that contains the information to configure.
1 Overview of the D-Link Unified Access System • • • • • • • • • • IEEE 802.
D-Link Unified Access System User Manual • • • 30 - Wireless Statistics - Virtual AP with Multiple BSSIDs/SSIDs WLAN AP Management - CLI Management (SSH) - Web Management (SSL support) - SNMP v1/v2 - SNMP v3 - Import and Export of AP Configuration files - TFTP - 802.11 MIB - IF MIB - Bridge MIB - D-Link AP Enterprise MIB WLAN Networking and QoS - Switch/AP Discovery - Tunneling - WMM (802.11e) - 802.
2 Planning the D-Link Unified Access System Network The D-Link Unified Access System provides continuous, high-speed access between your wireless and Ethernet devices. It is an advanced, scalable, standards-based solution for wireless networking. The D-Link Unified Access System enables wireless local area network (WLAN) deployment while providing state-of-the-art wireless networking features.
D-Link Unified Access System User Manual Figure 7 shows a simple D-Link Unified Access System deployment with required and optional equipment for setup and operation. Figure 7. D-Link Unified Access System Components Wireless Controller Switch AP 1 Terminal with Direct Serial Connection Network AP 2 Remote Management Station AP 3 RADIUS Server DHCP Server Syslog Server Wireless Clients NOTE: The D-Link WLAN Controller Switch has a built-in DHCP server.
2 Planning the D-Link Unified Access System Network Since the D-Link WLAN Controller Switch has Layer 2/3 switching functions as well as WLAN data and management functions, you can connect D-Link Access Points, wired PCs, or other network equipment such as hubs, routers, or other switches directly to the 10/100 Mbps Ethernet ports on the switch. All connections to the D-Link WLAN Controller Switch must be wired connections since the switch does not have any radios.
D-Link Unified Access System User Manual Figure 9 shows two D-Link WLAN Controller Switches in the network data center. In this deployment, the switches do not connect directly to APs or end-user nodes. Figure 9. Data Center Topology LAN Switch APs WCS Network Backbone WCS Data Center LAN Switch APs The data center topology is a good solution in networks where the goal is to add a wireless LAN to a network with minimal changes to the existing network.
2 Planning the D-Link Unified Access System Network To maximize the range, use the following guidelines for the placement of the AP: • • • • • • Place the AP in an area where you expect wireless clients will operate. Elevated locations, such as on top of a shelf are preferred to increase line-of-sight access. Avoid placing the AP near sources of interference, such as PCs, microwaves, and 2.4 GHz cordless phones. Keep the AP away from large metal surfaces.
D-Link Unified Access System User Manual keeps the same IP address that the switch originally assigned it. All traffic the client sends and receives goes through the switch. Figure 10. Inter-Subnet Roaming Client IP: 10.20.20.12 AP 1 IP: 192.168.24.173 WCS Client IP: 10.20.20.12 L3 Tunnel Subnet IP: 10.20.20.0 AP 2 IP: 192.168.38.66 AP 3 IP: 192.168.85.49 Client IP: 10.20.20.
3 Installing the Hardware This chapter provides instructions for installing the D-Link DWS-3024 and DWS-3026 switch hardware.
D-Link Unified Access System User Manual Front Panel Components The front panel of the Switch consists of LED indicators for Power, Console, RPS, PoE, and Link/Act/Speed for each port on the Switch including 10GE Ports for optional modules and SFP port LEDs. Table 2 describes the LED indicators in more detail. Figure 11. Front Panel View of the DWS-3024 as Shipped Figure 12.
3 Installing the Hardware The following table describes the LEDs and Mode Select Button on the front panel of each Switch. Table 2. LED Description LED Description Power This LED lights green after powering the Switch on to indicate the ready state of the device. The indicator is dark when the Switch is no longer receiving power (i.e powered off). Console This LED blinks green during the Power-On Self Test (POST). When the POST is finished, the LED goes dark.
D-Link Unified Access System User Manual Table 2. LED Description LED Description 10GE Port LEDs (DWS-3026 only) A steady green light denotes a valid link on the port while a blinking green light indicates activity on the port. These LEDs remain dark if there is no link/activity on the port. Combo SFP Ports The LED indicators for the Combo ports are located above the ports and numbered 1 – 4 for Combo 1, Combo 2, Combo 3, and Combo 4 ports.
3 Installing the Hardware Installation This section describes how to install the Switch on a flat surface or in a standard equipment rack. It also describes how to install the optional components for the Switch. Package Contents Open the shipping carton of the Switch and carefully unpack its contents. The carton should contain the following items: 1. 2. 3. 4. 5. 6. 7.
D-Link Unified Access System User Manual Installing the Switch without the Rack First, attach the rubber feet included with the Switch if installing on a desktop or shelf. Attach these cushioning feet on the bottom at each corner of the device. Allow enough ventilation space between the Switch and any other objects in the vicinity. Figure 17. Prepare Switch for Installation on a Desktop or Shelf Rubber Feet Installing the Switch in a Rack The Switch can be mounted in a standard 19" rack.
3 Installing the Hardware Fasten the mounting brackets to the Switch using the screws provided. With the brackets attached securely, the Switch can be mounted in a standard rack as shown in Figure 19. Figure 19. Mounting the Switch in a Standard 19" Rack Powering On the Switch Plug one end of the AC power cord into the power connector of the Switch and the other end into the local power source outlet. After powering on the Switch, the LED indicators will momentarily blink.
D-Link Unified Access System User Manual 315GT (1000BASE-ZX) transceivers. See the figure below for installing the SFP ports in the Switch. Figure 20. Inserting the Fiber-Optic Transceivers into the Switch Installing the Optional Module The rear panel of the DWS-3026 includes two open slots that may be equipped with the DEM410X 1-port 10GE XFP uplink module, or a DEM-410CX 1-port 10GBASE-CX4 uplink module, both sold separately.
3 Installing the Hardware The front panels of the available modules are shown here: Figure 21. Front Panel of the DEM-410X Figure 22. Front Panel of the DEM-410CX Install the Module Unplug the Switch before removing the faceplate covering the empty slot. To install the module, slide it in to the available slot at the rear of the Switch until it reaches the back, as shown in the following figure. Gently, but firmly push in on the module to secure it to the Switch.
D-Link Unified Access System User Manual Now tighten the two screws at adjacent ends of the module into the available screw holes on the Switch. The upgraded Switch is now ready for use. Figure 24. DWS-3026 with optional DEM-410X module installed Connecting to the External Redundant Power System The Switch supports an external redundant power system (RPS). The diagrams below illustrate a proper RPS power connection to the Switch.
3 Installing the Hardware Connecting the Switch to the Network You can use any of the 1000BASE-T ports, 10GB ports, or fiber-optic ports to connect the Switch to your network. The type of port you use to connect the switch depends on your network requirements and the type of node to which you connect the Switch, which might be a hub, router, or another switch. There is a great deal of flexibility on how connections are made using the appropriate cabling.
D-Link Unified Access System User Manual Connecting the Switch and AP through the L2/L3 Network The Switch can discover and manage APs whether they are directly connected, connected through a device in the same subnet, or connected to different subnets. Figure 27. Switch and APs Connected Through Network L2/L3 Network Access Point Access Point Connecting to the Core Network The optional 10GB ports on the DWS-3026 are ideal for uplinking to the core network.
4 Installing the D-Link Unified Access System This chapter contains the following sections to help you install your D-Link Unified Access System network: • • • • • • System Deployment Overview Connecting the Switch to the Network Enabling the WLAN Features on the Switch Preparing the Access Points Discovering Access Points and Peer Switches Authenticating and Validating Access Points System Deployment Overview To setup and deploy the D-Link Unified Access System solution, use the following general steps:
D-Link Unified Access System User Manual switch in order for the switch to discover and validate D-Link Access Points. If the routing mode is disabled, the WCS function uses the IP address of the network interface. If routing is enabled, the switch uses a loopback or routing interface for the wireless functions. Changing the IP address of the network interface automatically disables and re-enables the wireless function. Enabling routing also disables and re-enables the wireless function. 4.
4 Installing the D-Link Unified Access System Connecting the Switch to the Network After you perform the physical hardware installation, you need to connect the D-Link WLAN Controller Switch to the network. The default IP address of the switch is 10.90.90.90/8, and DHCP is disabled by default. If you want to enable DHCP on the switch or assign a different static IP address, you must connect to the switch and change the default settings.
D-Link Unified Access System User Manual To view the network information, enter show network. 6. To save these changes so they are retained during a switch reset, enter the following command: write Once the D-Link WLAN Controller Switch is connected to the network, you can use the IP address for remote access to the switch by using a Web browser or through Telnet or SSH.
4 Installing the D-Link Unified Access System Table 3. Basic Wireless Global Configuration Field Description WLAN Switch Disable Reason If the status is disabled, this field appears and one of the following reasons is listed: • • None—The cause for the disabled status is unknown. Administrator disabled—The Enable WLAN Switch check box has been cleared. • No IP Address—The WLAN interface does not have an IP address.
D-Link Unified Access System User Manual need to change the country code, you can view the list of available countries and their twoletter codes with the show wireless country-code command. The CLI commands to set the country code and enable the WLAN switch are available in Wireless Config mode. To set the country code, enter country-code . To enable the WLAN switch, enter enable.
4 Installing the D-Link Unified Access System To use a direct-cable connection, connect one end of an Ethernet straight-through or crossover cable to the network port on the access point and the other end of the cable to the Ethernet port on the PC, as shown in Figure 29. Figure 29. Ethernet Connection for Static IP Assignment Crossover or straight-through cable if your AP This PC must have an IP address on the same subnet as the Access Point.
D-Link Unified Access System User Manual Table 4 shows the commands you can use to configure 802.1x supplicant information. Table 4. IEEE 802.1x Supplicant Commands Action Command View 802.1x supplicant settings get dot1x-supplicant Enable 802.1x supplicant set dot1x-supplicant status up Disable 802.1x supplicant set dot1x-supplicant status down Set the 802.1x user name set dot1x-supplicant user Set the 802.
4 Installing the D-Link Unified Access System Table 5.
D-Link Unified Access System User Manual address, either statically or through DHCP, the WCS automatically discovers the AP through its broadcast of a L2 discovery message. Figure 30. L2 Discovery Example L2 Discovery Message Access Point Wireless Controller Switch In this example, the administrator does not need to configure any discovery information on the AP or the WCS. The L2 discovery works automatically when the devices are directly connected or connected by using a layer 2 bridge.
4 Installing the D-Link Unified Access System Example 3: IP Address of Switch Configured in the AP In this example, the administrator connects to the access point CLI and statically configures the IP addresses of two D-Link WLAN Controller Switches that are allowed to manage the AP. Figure 32. L3 Discovery Example 2 UDP Discovery Message WCS IP List 192.168.3.1.54 192.168.22.161 WCS 1 IP: 192.168.1.54 U AP ry ve ) co er is g e D a Lat P ss D e ds M n co Se (5 WCS 2 IP: 192.168.22.
D-Link Unified Access System User Manual The AP can learn up to four WCS IP addresses or DNS names through DHCP option 43 in the DHCP response. This discovery method only works if you configure the DHCP option before the AP receives its network information from the DHCP server. For information about how to configure option 43 with the IP address of one or more WCS, see “Setting the Switch Information in the DHCP Option” on page 69.
4 Installing the D-Link Unified Access System D-Link WLAN Controller Switch with Routing Disabled If routing is disabled on the D-Link WLAN Controller Switch, it uses the network interface address of the switch that you configured during the initial setup process. NOTE: If you change the IP address of the network interface, the wireless function on the switch automatically disables and re-enables. If you used DHCP for the IP address assignment, make sure the lease does not expire.
D-Link Unified Access System User Manual 3. Change to Interface Config mode for loopback interface 0, and assign an IP address and subnet mask. (switch-prompt) (Config)#interface loopback 0 (switch-prompt) (Interface loopback 0)#ip address 10.1.1.1 255.255.0.0 4. [Optional] Change to Interface Config mode for slot 0, port 2, assign an IP address, and enable routing on the interface. (switch-prompt) (Config)#interface 0/2 (switch-prompt) (Interface 0/2)#ip address 192.168.1.24 255.255.255.
4 Installing the D-Link Unified Access System D-Link Access Point On the D-Link Access Points, the default IP address is 10.90.90.91/8, and DHCP is enabled by default. If you do not have a DHCP server on the network, the AP retains its default IP address until you assign a static IP address. You can connect to the AP CLI from a host on the 10.0.0.0/8 network by entering the default IP address of the AP into a Web browser. To set a static IP address on the AP, use the following procedures: 1.
D-Link Unified Access System User Manual its association unless the connectivity to the current wireless switch fails or the switch tells the AP to disassociate and associate with another switch. The following sections describe each discovery mechanism. D-Link Wireless Device Discovery Protocol The Wireless Device Discovery Protocol is a good discovery method to use if D-Link WLAN Controller Switches and D-Link Access Points are located in the same Layer 2 multicast domain.
4 Installing the D-Link Unified Access System From the WCS, you can check the discovery status. To view information about whether the switch discovered the AP, click the Monitoring > Access Points > Managed Access Points tab. If you have not added the MAC address of the AP to the local or RADIUS Valid AP database, the AP appears in the Monitoring > Access Point > Authentication Failed Access Points list, and the failure type is listed as No Database Entry.
D-Link Unified Access System User Manual Table 6. L3/IP Discovery Field Description L3/IP Discovery This check box is used to enable or disable IP-based discovery of access points and peer wireless switches. When checked, IP polling is enabled and the switch will periodically poll each address in the configured IP List. By default, L3/IP Discovery is enabled.
4 Installing the D-Link Unified Access System 6. Click Submit to apply the changes to the switch. To view information about whether the switch successfully polled the IP address you entered, click the Monitoring > Global > IP Discovery tab. The following example shows how to add an address to the L3 Discovery list by using the CLI. 1. From a Telnet, SSH, or serial connection, log on to the D-Link WLAN Controller Switch and enter the Wireless Configuration mode.
D-Link Unified Access System User Manual Controller Switches for AP association, but you can only use one switch to manage the AP. The other three switches are backup or alternate switches. Once you configure the AP with the IP addresses or DNS names of switches, the AP will only associate with those switches. Even if other switches discover the AP by using other mechanisms, the AP only accepts associations from the wireless switches you configure.
4 Installing the D-Link Unified Access System Setting the Switch Information in the DHCP Option Instead of statically configuring the wireless switch IP address in the AP, you can configure the DHCP server on your network to pass the IP addresses of up to four D-Link WLAN Controller Switches to the access point in DHCP option 43. If you configured a static IP address in the D-Link Access Point, the AP ignores DHCP option 43.
D-Link Unified Access System User Manual The following image shows the four IP addresses entered into the Data Entry field on the Windows DHCP server. 4. Click OK. The following figure shows a scope with Option 43 configured. Scope with Configured Option 43 Information Authenticating and Validating Access Points For a D-Link WLAN Controller Switch to manage an AP, you must add the MAC address of the AP to the local or external RADIUS database.
4 Installing the D-Link Unified Access System managed by another WCS, it looks up the MAC address of the AP in the local or RADIUS Valid AP database. If it finds the MAC address in the database, the switch validates the AP and assumes management. If you have not added the MAC address of the AP to the database, the AP appears in the Authentication Failed Access Points list, and the failure type is No Database Entry. Optionally, you can require that the AP is authenticated before the WCS manages it.
D-Link Unified Access System User Manual To enable AP authentication on the WCS, click Administration > Basic Setup. From the Global tab, check the AP Authentication box, then click Submit to apply your changes. Figure 34.
4 Installing the D-Link Unified Access System 4. In the MAC Address field, enter the MAC address of the AP to validate, and enter the physical location of the AP in the second field, then click Add. NOTE: If the switch has already discovered the AP, the MAC address of the AP appears on the Monitoring > Access Points > Managed Access Points page or on the Monitoring > Access Point > Authentication Failed Access Points page.
D-Link Unified Access System User Manual how to configure valid APs, see “Configuring Valid Access Point Settings” on page 98. 7. Click Submit to apply your changes to the running configuration. The following example shows how to configure the local database by using the CLI: 1. Log on to the switch and enter Wireless Config Mode. (switch-prompt) >enable Password: (switch-prompt) #config (switch-prompt) (Config)#wireless 2. Set the local database as the validation method.
4 Installing the D-Link Unified Access System 4. Enter the IP address of the RADIUS server to use for the valid AP database and click Submit. Additional fields appear. 5. Configure information that the WCS must use to contact the RADIUS server on your network, such as the shared secret. 6. Click Submit to apply your changes. The following example shows how to configure RADIUS authentication by using the CLI: 1. Enter the Wireless Config mode.
D-Link Unified Access System User Manual Managing Failed or Rogue APs If an AP attempts to contact a switch but the authentication fails or if the MAC address of an AP is not in the Valid AP database, AP Validation fails and the AP appears in the list on the Authentication Failed Access Points page. If the switch learns about an AP that is not in the database, and the AP has not tried to discover the switch, the AP appears in the list on the Rogue/RF Scan Access page.
5 Configuring Access Point Settings After you validate a D-Link Access Point that associates with a switch, the switch assumes management functions for the AP. You can configure all of the AP settings directly from the switch before or after you validate the AP. This chapter describes the AP settings and how to manage them by using the D-Link WLAN Controller Switch.
D-Link Unified Access System User Manual be copied to another profile or used to create a new profile. Each configuration profile can have unique settings for the following access point features: • • • • • RADIUS server settings MAC authentication list Radio interface and RF configuration QOS Configuration Virtual Access Point (VAP) Configuration When you modify and apply a profile, the switch applies the changes to the APs it manages that use the modified profile.
5 Configuring Access Point Settings address according to the validation mode (local or RADIUS) as long as the AP is enabled for Managed Mode and has been authentication (if required). Once the AP is verified, it becomes managed by the switch. If an AP is discovered and its MAC address is not found in the Valid AP database or the AP fails to authenticate, the switch adds an entry to the AP failure list.
D-Link Unified Access System User Manual On the AAA/RADIUS tab, you can also configure a global list containing the MAC addresses of wireless clients to allow or deny access to APs. The list only applies to profiles that use local MAC Authentication, which is an SSID setting. MAC Authentication is disabled by default. For information about enabling MAC Authentication, see “Configuring the Default Network” on page 87.
5 Configuring Access Point Settings The difference between the IEEE 802.11 modes is the frequency in which they operate. IEEE 802.11g operates in the 2.4 GHz frequency, and IEEE 802.11a operates in the 5 GHz frequency of the radio spectrum. You configure the default radio settings from the Administration > Basic Setup > Radio tab, which Figure 36 shows. NOTE: The radio settings for the IEEE 802.11g radio are directly below the settings for the IEEE 802.11a radio.
D-Link Unified Access System User Manual The following table describes the fields you can configure from the Radio tab on the Basic Setup page. After you change the settings, click Submit to apply the settings. Table 9. Radio Settings Field Description State Specify whether you want the radio on or off by clicking On or Off.
5 Configuring Access Point Settings Table 9. Radio Settings Field Description RF Scan Sentry If you select the RF Scan Sentry check box, the radio primarily performs dedicated RF scanning. The radio passively listens for beacons and traffic exchange between clients and other access points but does not accept connections from wireless clients. In sentry mode, all VAPs are disabled. In this mode, the radio switches from one channel to the next.
D-Link Unified Access System User Manual Table 9. Radio Settings Field Description DTIM Period The Delivery Traffic Information Map (DTIM) message is an element included in some beacon frames. It indicates which client stations, currently sleeping in low-power mode, have data buffered on the access point awaiting pick-up. The DTIM period you specify indicates how often the clients served by this access point should check for buffered data still on the AP awaiting pickup.
5 Configuring Access Point Settings Table 9. Radio Settings Field Description Automatic Power The power level affects how far an AP broadcasts its RF signal. If the power level is too low, wireless clients will not detect the signal or experience poor WLAN performance. If the power level is too high, the RF signal might interfere with other APs within range.
D-Link Unified Access System User Manual Configuring SSID Settings The SSID tab displays the virtual access point (VAP) settings associated with the default AP profile. Each VAP has an associated network, which is identified by its network number and Service Set Identifier (SSID). You can configure and enable up to 8 VAPs per radio on each physical access point. Figure 37. VAP Settings VAPs segment the wireless LAN into multiple broadcast domains that are the wireless equivalent of Ethernet VLANs.
5 Configuring Access Point Settings The following table describes the fields on the SSID page. Table 11. Default VAP Configuration Field Description Radio 1 You configure the VAPs for Radio 1 and Radio 2 separately. Select the radio to configure the settings for before you enable the VAP. Radio 2 Check Box This check box enables or disables the corresponding VAP on the radio. When checked, the VAP is enabled. The SSID field on the page is also enabled to allow network selection for the VAP.
D-Link Unified Access System User Manual When you click Edit on the VAP page, the Wireless Network Configuration page appears, as Figure 38 shows. Figure 38. Configuring Network Settings Table 12 describes the fields on the Wireless Network Configuration page. After you change the wireless network settings, click Submit to save the changes. Table 12.
5 Configuring Access Point Settings Table 12. Wireless Network Configuration Field Description VLAN A virtual LAN (VLAN) is a software-based, logical grouping of devices on a network that allow them to act as if they are connected to a single physical network, even though they may not be. The nodes in a VLAN share resources and bandwidth, and are isolated on that network. The D-Link Unified Access System supports the configuration of a wireless VLAN.
D-Link Unified Access System User Manual Table 12. Wireless Network Configuration Field Description RADIUS IP Address If you use a RADIUS server to authenticate wireless clients, you can use the same RADIUS server that you configure on the AAA/RADIUS tab for the profile, or you can specify a different RADIUS server. To specify a RADIUS server for this VAP, clear the Use Profile check box and enter the IP address of the RADIUS server in the field.
5 Configuring Access Point Settings Figure 40 shows what a user on a Microsoft Windows XP client sees when the user searches for wireless networks within range. Figure 40. Networks Available to the Wireless Client Although the wireless client finds five different wireless networks, these networks are all on the same access point. The D-Link Access Point looks like five separate access points to the wireless client.
D-Link Unified Access System User Manual different IP subnets. This feature is especially useful for environments that use wireless Voice over IP (VoIP) on the 802.11 networks with multiple subnets. Without IP tunneling, when a wireless client roams between APs that are on different subnets, the client’s IP address changes and the IP connections are dropped. When the IP connection drops, time-sensitive traffic, such as voice, is affected.
5 Configuring Access Point Settings Both of the APs in Figure 41 use the same default profile. The default profile has three virtual access points (VAPs) enabled, and each VAP uses a different network (SSID). When users search for available wireless networks, all three SSIDs appear in the list of networks. The laptop clients connect to the Company WLAN or Guest Network, and the VoIP phones connect to the VoIP Network.
D-Link Unified Access System User Manual Using Static or Dynamic WEP Wired Equivalent Privacy (WEP) is a data encryption protocol for 802.11 wireless networks. If you select this security mechanism, all wireless clients and access points on the network are configured with a 64-bit (40-bit secret key + 24-bit initialization vector (IV)), 128-bit (104-bit secret key + 24-bit IV), or 152-bit (128-bit secret key + 24-bit IV) Shared Key for data encryption.
5 Configuring Access Point Settings Table 13 describes the configuration options for WEP. Table 13. Static WEP Field Description PSK or EAP Static WEP (PSK) uses static key management. You manually configure the same keys to encrypt data on both the wireless client and the AP. Dynamic WEP (EAP) uses dynamically generated keys to encrypt client-to-AP traffic. Dynamic WEP is more secure than Static WEP, but you need a RADIUS server to manage the keys.
D-Link Unified Access System User Manual Static WEP Rules If you use Static WEP, the following rules apply: • • • • • • All client stations must have the Wireless LAN (WLAN) security set to WEP and all clients must have one of the WEP keys specified on the AP in order to de-code AP-tostation data transmissions. The AP must have all keys used by clients for station-to-AP transmit so that it can de-code the station transmissions. The same key must occupy the same slot on all nodes (AP and clients).
5 Configuring Access Point Settings Table 14 describes the configuration options for the Static WPA security mode. Table 14. Static WPA Field Description WPA Personal or WPA Enterprise WPA/WPA2 Personal uses static key management. You manually configure the same keys to encrypt data on both the wireless client and the AP. WPA/WPA2 Enterprise uses a RADIUS server and dynamically generated keys to encrypt client-to-AP traffic.
D-Link Unified Access System User Manual Table 14. Static WPA Field Description Pre-Authentication If you select WPA/WAP2 Enterprise, you can enable Pre-Authentication. Click the Pre-Authentication check box if you want WPA2 wireless clients to send pre-authentication packets. The pre-authentication information is relayed from the access point the client is currently using to the target access point.
5 Configuring Access Point Settings From the Valid AP page, you can manually set the channel and RF signal transmit power level for an individual AP. You can also configure the AP mode and local authentication password, and you can specify which profile the AP uses. Figure 45. Adding a Valid AP After you enter the MAC address and location of the AP to add to the list, click Add to add the AP to the database and to access the configuration page for the AP.
D-Link Unified Access System User Manual the device. When the switch collects and reports information from the RF scan, it can assign the appropriate status to an AP if it is in the database. Figure 46. Configuring a Valid AP Table 16 describes the fields available on the Valid Access Point Configuration page Table 16. Valid AP Configuration Field Description MAC Address This field shows the MAC address of the AP.
5 Configuring Access Point Settings Table 16. Valid AP Configuration Field Description Channel The Channel defines the portion of the radio spectrum that the radio uses for transmitting and receiving. The range of channels and the default channel are determined by the Mode of the radio interface and the country in which the APs operate. In the United States, IEEE 802.11b/802.11g modes (802.11 b/g) support use of channels 1 through 11 inclusive, while IEEE 802.
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6 Managing and Maintaining D-Link Access Points This chapter contains the following sections to help you manage and maintain the D-Link Access Points on your D-Link Unified Access System network: • • • • Resetting the Access Points Managing Radio Frequency Settings Upgrading the Access Point Software Performing Advanced Access Point Management For information about the commands you use to manage and maintain the APs by using the CLI, see the D-Link CLI Command Reference.
D-Link Unified Access System User Manual The APs might take several minutes to reset and re-establish communication with the switch. While the AP is resetting, the status changes to failed, and then back to managed once the AP is back online. Managing Radio Frequency Settings The radio frequency (RF) broadcast channel defines the portion of the radio spectrum that the radio on the access point uses for transmitting and receiving.
6 Managing and Maintaining D-Link Access Points Additionally, radios configured to use Super A or Super G cannot use the channel plan algorithm. The RF transmission power level affects how far an AP broadcasts its signal. If the power level is too low, wireless clients will not detect the signal or experience poor WLAN performance.
D-Link Unified Access System User Manual Table 17. RF Channel Plan and Power Adjustment Field Description Channel Plan Before you configure channel plan settings, select the mode to configure. Channel Plan Mode This field indicates the channel assignment mode. The mode of channel plan assignment can be one of the following: • • • Channel Plan History Depth Fixed Time—If you select the fixed time channel plan mode, you specify the time for the channel plan and channel assignment.
6 Managing and Maintaining D-Link Access Points Table 17. RF Channel Plan and Power Adjustment Field Description Power Adjustment Mode You can set the power of the AP radio frequency transmission in the AP profile, the local database or in the RADIUS server. The power level in the AP profile is the default level for the AP, and the power will not be adjusted below the value in the AP profile. The settings in the local database and RADIUS server always override power set in the profile setting.
D-Link Unified Access System User Manual Table 18 describes the Channel Plan History fields Table 18. Channel Plan History Field Description 802.11a 802.11g The 802.11a and 802.11g radios use different channel plans, so the switch tracks the channel history separately for each radio. The channel information that displays on the page is only for the radio you select.
6 Managing and Maintaining D-Link Access Points The Current Status of the plan shows one of the following states: • • • • • None—The channel plan algorithm has not been manually run since the last switch reboot. Algorithm In Progress—The channel plan algorithm is running. Algorithm Complete—The channel plan algorithm has finished running. A table displays to indicate proposed channel assignments. Each entry shows the AP along with the current and new channel.
D-Link Unified Access System User Manual The Current Status of the plan shows one of the following states: • • • None—The power adjustment algorithm has not been manually run since the last switch reboot. Algorithm In Progress—The power adjustment algorithm is running. Algorithm Complete—The power adjustment algorithm has finished running. A table displays to indicate proposed power adjustments. Each entry shows the AP along with the current and new power levels.
6 Managing and Maintaining D-Link Access Points Table 19. AP Upgrade Field Description Group Size When you upgrade multiple APs, each AP contacts the TFTP server to download the upgrade file. To prevent the TFTP server from being overloaded, you can limit the number of APs to be upgraded at a time. In the Group Size field, enter the number of APs that can be upgraded at the same time. When one group completes the upgrade, the next group begins the process.
D-Link Unified Access System User Manual Table 20 describes the fields that appear after you start the AP upgrade process. Table 20. AP Upgrade Status Field Description Status This field shows the status of the upgrade process for all APs: • • • • • Not Started—The WCS has not started the download process. Requested—A request to download AP software has been made, but the switch has not done any downloads. Success—Download completed successfully on all APs.
6 Managing and Maintaining D-Link Access Points Management > Advanced page. From the Advanced page, you can also manually change the RF channel and power for each radio on an AP. Figure 54. Advanced AP Management Each AP managed by the D-Link WLAN Controller Switch is listed by its MAC address and location. The location is based on the value in the RADIUS or local Valid AP database. Table 21 describes the Advanced features you can configure for the AP. Table 21.
D-Link Unified Access System User Manual The fields in Table 22 appear when you click the Debug link for a managed AP on the Managed AP Advanced page. Table 22. AP Debug Field Description MAC Address Shows the MAC address of the access point. Location Shows the location of the access point, as configured in the Valid AP database. IP Address Shows the IP address of the AP. Status Shows the debug status, which can be one of the following: • • • None—Debugging has not been enabled or disabled.
6 Managing and Maintaining D-Link Access Points Table 23. Managed AP Channel/Power Adjust Field Description Channel The Channel defines the portion of the radio spectrum that the radio uses for transmitting and receiving. The range of channels and the default channel are determined by the Mode of the radio interface. IEEE 802.11b/802.11g modes (802.11 b/g) support use of channels 1 through 11 inclusive, while IEEE 802.
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7 Monitoring Status and Statistics This chapter contains the following sections to help you monitor the status and statistics for your D-Link Unified Access System network: • • • • • • • • • Monitoring Wireless Global Information Monitoring Peer Switch Status Monitoring All Access Points Monitoring Managed Access Point Status Viewing Access Point Authentication Failure Status Monitoring Rogue and RF Scan Access Points Monitoring Associated Client Information Viewing Client Authentication Failure Status Mon
D-Link Unified Access System User Manual For more information about an item on the Wireless Global Status page, click the value associated with the item to go to its status page. Figure 55. Global WLAN Status Table 24 describes the fields on the Wireless Global Status page. Table 24. Global WLAN Statistics Field WLAN Switch Operation Status Description This status field displays the operational status of the WLAN Switch.
7 Monitoring Status and Statistics Table 24. Global WLAN Statistics Field Description Connection Failed Access Points Number of APs that were previously authenticated and managed, but currently don't have connection with the wireless switch. Rogue Access Points Number of Rogue APs currently detected on the WLAN. When an AP performs an RF scan, it might detect access points that have not been validated. It reports these APs as rogues.
D-Link Unified Access System User Manual Viewing IP Discovery Status From the Monitoring > Global > IP Discovery tab, you can view information about communication with the devices in the IP discovery list on the Administration > Basic Setup > Discovery page. Figure 56. Wireless Discovery Status The status is in one of the following states: • • • • Not Polled—The switch has not attempted to contact the IP address in the L3/IP Discovery list. Polled—The switch has attempted to contact the IP address.
7 Monitoring Status and Statistics Peer switches do not exchange configuration profiles or additional data about their managed APs. This means that you cannot view any other status or statistics for a managed AP from a peer switch. However, switches do use shared information for rogue AP detection. Figure 57. Peer Switch Status Table 25 describes the fields available on the Peer Switch Status page. Table 25.
D-Link Unified Access System User Manual The font color for the AP listing indicates that the AP is one of the following types: • • • Green—Managed AP Red—Failed AP Gray—Rogue AP Table 26 describes the fields on the All Access Points page. Table 26. Monitoring All Access Points Field Description MAC Address Shows the MAC address of the access point. Location A location description for the AP. This is the value configured in the valid AP database (either locally or on the RADIUS server).
7 Monitoring Status and Statistics Monitoring Managed Access Point Status From the Monitoring > Access Points > Managed Access Points page, you can access a variety of information about each AP that the switch manages. The pages you access from the Status tab provide configuration and association information about managed APs and their neighbors. The pages you access from the Statistics page display information about the number of packets and bytes transmitted and received on different interfaces.
D-Link Unified Access System User Manual Table 27. Managed Access Point Status Field Description IP Address The network IP address of the managed AP. Software Version The software version the AP is currently running. Age Time since last communication between the WDS and the AP. Status The current managed state of the AP. The possible values are: • • • • Configuration Status This status indicates if the AP is configured successfully with the assigned profile.
7 Monitoring Status and Statistics the AP. Any wireless clients associated with the access point will be disassociated. To refresh the status information for the AP, click Refresh Table 28 describes the fields you see on the Detail page for the managed access point status. Table 28. Detailed Managed Access Point Status Field Description MAC Address Location The label at the top of the table shows the MAC address and location of the AP. The location is the value configured in the Valid AP database.
D-Link Unified Access System User Manual Table 28. Detailed Managed Access Point Status Field Description Configuration Status This status indicates if the AP is configured successfully with the assigned profile. The status is one of the following: • • • • • Not Configured - The profile has not been sent to the AP yet, the AP may be discovered but not yet authenticated. In Progress - The switch is currently sending the AP profile configuration packet to the AP.
7 Monitoring Status and Statistics Table 29 describes the fields you see on the Radio Summary page for the managed access point status. Table 29. Managed AP Radio Summary Field Description MAC Address The Ethernet address of the WCS managed AP. Location A location description for the AP, this is the value configured in the valid AP database (either locally or on the RADIUS server).
D-Link Unified Access System User Manual Table 30. Managed AP Radio Detail Field Description Fixed Channel Indicator This flag indicates if a fixed channel is configured and assigned to the radio, a fixed channel can be configured in the valid AP database (locally or on a RADIUS server). Fixed Power Indicator This flag indicates if a fixed power setting is configured and assigned to the radio, a fixed transmit power can be configured in the valid AP database (locally or on a RADIUS server).
7 Monitoring Status and Statistics Table 31 describes the fields you see on the Neighbor APs page for the managed access point status. Table 31. Managed AP Neighbor Status Field Description MAC Address Location (Drop-down Menu) Shows the MAC address and location of the AP to which the values on the page apply. To view details about a different AP, select its MAC address from the drop-down menu. Radio Indicates a radio interface and its configured mode.
D-Link Unified Access System User Manual Table 32 describes the fields you see on the Neighbor Clients page for the managed access point status. Table 32. Neighbor AP Clients Field Description MAC Address Location (Drop-down Menu) Shows the MAC address and location of the AP to which the values on the page apply. To view details about a different AP, select its MAC address from the drop-down menu. Radio Indicates a radio interface and its configured mode.
7 Monitoring Status and Statistics Table 33 describes the fields you see on the VAPs page for the managed access point status. Table 33. Managed Access Point VAP Status Field Description MAC Address Location (Drop-down Menu) Shows the MAC address and location of the AP to which the values on the page apply. To view details about a different AP, select its MAC address from the drop-down menu. Radio Indicates a radio interface and its configured mode.
D-Link Unified Access System User Manual • • • • Ethernet Summary—Shows summary information about the Ethernet (wired) interfaces on each AP the switch manages. Detail—Shows the number and type of packets transmitted and received on a specific AP. Radio—Shows per-radio information about the number and type of packets transmitted and received for a specific AP.
7 Monitoring Status and Statistics Table 36 describes the fields you see on the Detail page for the managed access point statistics. Table 36. Detailed Managed Access Point Statistics Field Description MAC Address -Location (Drop-down Menu) Shows the MAC address and location of the AP to which the values on the page apply. To view details about a different AP, select its MAC address from the drop-down menu. WLAN Packets Received Total packets received by the AP on the wireless network.
D-Link Unified Access System User Manual Table 37. Managed Access Point Radio Statistics Field Description Multicast Frames Transmitted Count of successfully transmitted MSDU frames where the multicast bit is set in the destination MAC address. Duplicate Frame Count Number of times a frame is received and the Sequence Control field indicates is a duplicate.
7 Monitoring Status and Statistics Table 38. Managed Access Point VAP Statistics Field Description Client Association Failures Number of clients that have been denied association to the VAP. Client Authentication Failures Number of clients that have failed authentication to the VAP.
D-Link Unified Access System User Manual Click the MAC address of the AP to view more information about the AP. If the AP is not a D-Link Access Point, some values are unknown. To view additional data (beacon information) for an AP in the failure list, you can search for the MAC address of the failed AP on the Rogue/RF Scan page. However, some APs that attempt to contact the switch on the wired network might not be detected during the RF scan. Table 39.
7 Monitoring Status and Statistics Status entries in the RF Scan list are collected at a point in time and eventually age out. The age value for each entry shows how long ago the switch recorded the entry. You can configure the age out time for status entries on the Administration > Advanced Configuration > Global page. You can also manually delete status entries. To clear all APs from the RF scan list, click Delete All.
D-Link Unified Access System User Manual Table 40. Access Point RF Scan Status Field Description MAC Address The Ethernet MAC address of the detected AP, this could be a physical radio interface or VAP MAC. For D-Link Access Points this is always a VAP MAC address. SSID Service Set ID of the network, this is broadcast in detected beacon frame. Physical Mode Indicates the 802.11 mode being used on the AP. Channel Transmit channel of the AP.
7 Monitoring Status and Statistics • • • • Status—Shows status information about wireless clients that are associated with APs managed by the switch and contains the following information: - Summary—Shows basic information about associated clients. - Detail—Shows more detailed information about associated clients, such as which VLAN the client is assigned to and how long the client has been inactive.
D-Link Unified Access System User Manual Table 41. Associated Client Status Summary Field Description Encryption Protocol The security that the wireless client is using to connect to the WLAN. Status Indicates whether or not the client has associated and/or authenticated. The valid values are: • • • Associated - The client is current associated to the managed AP. Authenticated - The client is currently associated and authenticated to the managed AP.
7 Monitoring Status and Statistics Table 42. Detailed Associated Client Status Field Description Age Indicates the time in seconds since the switch has received new association data for this client. Tunnel IP Address This field is blank for all non-tunneled clients. For a tunneled client, this is the assigned tunnel IP address. Viewing Associated Client Neighbor AP Status The Neighbor AP page for the associated client status shows information about access points that the client detects.
D-Link Unified Access System User Manual connect by using the same SSID. The SSID Status page lists the SSIDs of the networks that each wireless client associated with a managed AP has used for WLAN access. Table 44. Associated Client SSID Status Field Description SSID Indicates the network on which the client is connected. MAC Address The Ethernet address of client station. Channel Indicates the operating channel for the client association.
7 Monitoring Status and Statistics Table 46. Associated Client Association Summary Statistics Field Description MAC Address The Ethernet address of client station. Packets Received Packets received from the client station. Bytes Received Bytes received from the client station. Packets Transmitted Packets transmitted to the client station. Bytes Transmitted Bytes transmitted to the client station.
D-Link Unified Access System User Manual Table 48. Associated Client Association Detail Statistics Field Description Transmit Retries Failed Number of times transmits to client station failed after one or more retries. Duplicates Received Total duplicate packets received from the client station. The statistics on the Session Detail page show information about the traffic a wireless client receives and transmits while it is connected to the same WLAN network shared by APs that the switch manages.
7 Monitoring Status and Statistics To view a list of clients that fail to associate or authenticate with the a D-Link Access Point, click the Failed Clients page. Figure 64. Client Authentication Failure Status To delete all clients from the list, click Delete All. To block a failed client from WLAN access, select the check box next to the MAC address of the client and click Deny MAC. The MAC address is added to the MAC Authentication Deny MAC List for all AP Profiles where the default action is Deny.
D-Link Unified Access System User Manual applies to WEP (which is not recommended due to security issues) that uses Shared Key authentication when the key is incorrect. The client authentication failure status for an individual client shows information about the client that failed to authenticate or associate with an AP and list the number of authentication or association failures. A client with a high number of failed authentications might indicate a possible threat to the WLAN.
7 Monitoring Status and Statistics From the Monitoring > Client > Ad Hoc Clients page, you can view and manage wireless clients that are connected to the WLAN through an ad hoc network. Figure 65. Ad Hoc Clients To delete the ad hoc client entries from the list, click Delete All. The status list is cleared on the switch. NOTE: Clearing the list does not disassociate any of the ad hoc clients, and the clients might still be involved in the ad hoc network.
D-Link Unified Access System User Manual Table 52. Ad Hoc Client Status 148 Field Description Radio The radio interface and its configured mode that detected the ad hoc device. Detection Mode The mechanism of detecting this Ad Hoc device. The possible values are Beacon Frame or Data Frame. Age Time in seconds since last detection of the ad hoc network. © 2001- 2006 D-Link Corporation/D-Link Systems, Inc. All Rights Reserved.
8 Configuring Advanced Settings This chapter contains the following sections to help you configure your D-Link Unified Access System network: • • • • Creating, Configuring, and Managing AP Profiles Configuring Global Settings Enabling SNMP Traps Configuring QoS Creating, Configuring, and Managing AP Profiles Access point configuration profiles are a useful feature for large wireless networks with APs that serve a variety of different users.
D-Link Unified Access System User Manual requirements than the users in other buildings. The administrator of this WLAN has created two AP profiles on the switch in addition to the default profile. Figure 66. Multiple AP Profiles Building 1 AP Profile: Default Building 2 AP Profile: Engineering Wireless Controller Switch Building 3 AP Profile: Marketing Building 1 contains the main lobby and several conference rooms. The WLAN users in this location are primarily non-employees and guests.
8 Configuring Advanced Settings Creating, Copying, and Deleting AP Profiles From the Access Point Profile Summary page, you can create, copy, or delete AP profiles. You can create up to 16 AP Profiles on the D-Link WLAN Controller Switch. To create a new profile, enter the name of the profile in the Profile Name field, and then click Add. Figure 67.
D-Link Unified Access System User Manual To delete a profile, select the profile and click Delete. To access an existing profile, click the tab with the name of the profile. When you add a new profile, it has the default AP settings, which are listed in Appendix A. When you copy a profile, it has the AP settings configured in the original profile. To modify any settings within a profile, click the Global, Radio, Network or QoS settings for the profile you select and update the appropriate fields.
8 Configuring Advanced Settings • • • • Associated-Modified—The profile has been modified since it was applied to one or more associated APs; the profile must be re-applied for the changes to take effect. Apply Requested—After you select a profile and click Apply, the screen refreshes and shows that an apply has been requested. Apply In Progress—The profile is being applied to all APs that use this profile. During this process the APs reset, and all wireless clients are disassociated from the AP.
D-Link Unified Access System User Manual Table 53. General Global Configurations Field Description AP Failure Status This value determines how long to keep an entry in the AP Authentication Failure Status list. Each entry in the status list shows an age, and when the age reaches the value you configure in the timeout field, the entry is deleted. Client Failure Status This value determines how long to keep an entry in the Client Authentication Failure Status list.
8 Configuring Advanced Settings Table 54 describes the events that generate SNMP traps. All traps are disabled by default. Table 54. SNMP Traps Field Description AP Failure Traps If you enable this field, the SNMP agent sends a trap if an AP fails to associate or authenticate with the switch.
D-Link Unified Access System User Manual Configuring QoS Quality of Service (QoS) provides you with the ability to specify parameters on multiple queues for increased throughput and better performance of differentiated wireless traffic like Voice-over-IP (VoIP), other types of audio, video, and streaming media as well as traditional IP data over the D-Link Unified Access System.
8 Configuring Advanced Settings Table 55 describes the QoS settings you can configure. Table 55. QoS Settings Field Description Queue Queues are defined for different types of data transmitted from AP-tostation: Data 0 (Voice) High priority queue, minimum delay. Time-sensitive data such as VoIP and streaming media are automatically sent to this queue. Data 1(Video) High priority queue, minimum delay. Time-sensitive video data is automatically sent to this queue.
D-Link Unified Access System User Manual Table 55. QoS Settings Field Description Max. Burst Length AP EDCA Parameter Only (The Max. Burst Length applies only to traffic flowing from the access point to the client station.) This value specifies (in milliseconds) the Maximum Burst Length allowed for packet bursts on the wireless network. A packet burst is a collection of multiple frames transmitted without header information. The decreased overhead results in higher throughput and better performance.
8 Configuring Advanced Settings Table 55. QoS Settings Field Description cwMin (Minimum Contention Window) This parameter is input to the algorithm that determines the initial random backoff wait time ("window") for retry of a transmission. The value specified in the Minimum Contention Window is the upper limit (in milliseconds) of a range from which the initial random backoff wait time is determined. The first random number generated will be a number between 0 and the number specified here.
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9 Visualizing the Wireless Network The WLAN Visualization component is an optional feature that graphically shows information about the wireless network. WLAN Visualization uses a Java applet to display D-Link WLAN Controller Switches, D-Link Access Points, other access points, and associated wireless clients. The WLAN Visualization tool can help you visualize where the APs are in relationship to the building. You can upload one or more custom images to create a background for the graph.
D-Link Unified Access System User Manual Figure 73 shows an example of a floor plan with a D-Link WLAN Controller Switch that manages two APs. The figure also shows two switches and a rogue AP. Figure 73. Sample WLAN Visualization Importing and Configuring a Background Image By default, the WLAN Visualization graph does not have a background image. You can upload one or more images, such as your office floor plan, to provide a site context and site related information.
9 Visualizing the Wireless Network 3. Select the file to upload and click Start File Transfer. Once you upload an image file and save the running configuration, the image remains on the switch and you can assign it to an existing graph using the WLAN Visualization application. Setting Up the Graph Components To start the WLAN Visualization tool, click WLAN Visualization > Launch... This opens a new browser window and starts the Java applet.
D-Link Unified Access System User Manual “Importing and Configuring a Background Image” on page 162. 3. Enter the represented length for one of the graph dimensions (height or width). Use the Selection and Measurement drop-down menus to specify whether the length is the height or width, and whether it is in meters or feet. The length you enter determines the scale of the background image in relation to the network components.
9 Visualizing the Wireless Network with a graph definition length of 800 feet. Graph Definition Length = 200’ Graph Definition Length = 800’ 4. Click Save to complete the graph setup. The background you uploaded to the switch appears in the background of the graph.
D-Link Unified Access System User Manual You can create multiple graphs. For example, if your network spans multiple floors or buildings, you might have a graph for each area. Additional graphs that you create appear as tabs at the top of the graph panel, as Figure 74 shows. Figure 74. Multiple Graphs To create additional graphs, repeat the steps in this section. Graphing the WLAN Components The WLAN Visualization tool automatically shows the WLAN components that the switch has discovered.
9 Visualizing the Wireless Network Wireless clients do not appear in the panel. Instead, they are automatically graphed based on their association with (or disassociation from) a D-Link Access Point that is graphed. If you mouse-over an ungraphed component, a tool tip appears to provide additional information about the ungraphed component, as shown in Figure 76l Figure 76.
D-Link Unified Access System User Manual Hold the SHIFT or CTRL key to select multiple components, then right-click a selected component to drag the components onto the graph at the same time. Figure 77. Graphed Components To remove a component from the graph, right-click the component, the select Edit > Un-Graph. Understanding the Menu Bar Options The following table provides an overview of the menu items available in the WLAN Visualization tool. Table 56.
9 Visualizing the Wireless Network Table 56. WLAN Visualization Menu Bar Options Menu Item Description Edit Graph Opens the window for an existing graph. You can change the background image or graph scale. To change the name of the graph, you must create a new graph. Delete Graph Deletes the active graph. When you select this item, a dialogue box appears to confirm that you want to delete the graph. Image Management Lists the available background images and allows you to delete any available image.
D-Link Unified Access System User Manual Table 56. WLAN Visualization Menu Bar Options Menu Item Description Options Show Managed APs Controls whether to display D-Link Access Point on the graph. Clearing the check box hides but does not un-graph the objects. Show RF Scan APs Controls whether to display the APs detected through the RF scan. Clearing the check box hides but does not un-graph the objects. Show Managed AP Clients Controls whether to display wireless clients associated with managed APs.
9 Visualizing the Wireless Network As the legend shows, the Managed AP icon can be blue, green, or red, depending on the status of the AP: • • • Blue—The AP has been discovered and by the switch, but it is in a transitional state. The AP could be waiting to be authenticated, or it has been validated and authenticated but not configured. Green—The AP profile configuration has been applied to the AP, and it is operating in managed mode.
D-Link Unified Access System User Manual To view the channel that a radio is using, you can mouse-over the managed AP to activate the tool tip. The tool tip displays general information about the AP, including the channel that each radio uses. Figure 81. Tool Tip for Radio Managed AP Information You can also right-click the object to access a variety of information, which the next section describes. 172 © 2001- 2006 D-Link Corporation/D-Link Systems, Inc. All Rights Reserved.
9 Visualizing the Wireless Network Managing the Graph After you place a component on the graph, you can right-click the component to learn more information about it, un-graph it, or link to a page on the Web UI to manage or monitor the component. Figure 82. Wireless Component Attributes Table 57 lists the attribute and link information available from each component. Table 57.
D-Link Unified Access System User Manual Table 57. Component Information Component Attributes Links/Commands Managed AP MAC Address Configuration Location • AP Profile Configuration • Valid AP Configuration Management Configuration Status—Managed Power Range—Low, Medium, or High • Radio • Software Download • Debug Status and Statistics RF Channel—Depends on channel plan • Radio—1 or 2 Protocol—802.11b/g or 802.
A D-Link Unified Access System Default Settings This chapter identifies the default values for the D-Link WLAN Controller Switch and the default AP Profile setting that the switch assigns to the AP after it is discovered and authenticated (when the AP uses the default profile). Default D-Link WLAN Controller Switch Settings Table 58 shows the default settings for the D-Link WLAN Controller Switch Table 58.
D-Link Unified Access System User Manual Table 58.
D-Link Unified Access System Default Settings Table 59. AP Default AP Profile Settings Feature Default Radio Settings Radio (1 and 2) On Radio 1 IEEE 802.11 Mode 802.11b/g Radio 2 IEEE 802.11 Mode 802.11a NOTE: If the AP operates in a regulatory domain where 802.11a is not supported, the radio is disabled and no mode is configured.
D-Link Unified Access System User Manual Table 59.
B Configuring the External RADIUS Server You can store the Valid AP configuration on a local database on the D-Link WLAN Controller Switch or on an external RADIUS server. This appendix describes the attributes you must define for each feature to setup their configuration on the RADIUS server.
D-Link Unified Access System User Manual Table 60. RADIUS Attributes for the Access Point RADIUS Server Attribute Description Range Usage Required Vendor-Specific (26) Mode Indicates whether this AP is managed by the switch, by an administrator, or is a rogue AP. WS Managed (1) Vendor-Specific (26) Profile-ID If AP is managed by a switch, the ID of the configuration profile for this AP. 1-16 Required if mode is WS managed.
Configuring the External RADIUS Server FreeRADIUS Server Configuration Example FreeRADIUS is an open source RADIUS server that you can download free from http://www.freeradius.org. The example in this section describes the files you need to configure in order to authenticate the D-Link WLAN Controller Switch and the D-Link Access Point with the RADIUS server and to configure the Valid AP settings in the RADIUS database.
D-Link Unified Access System User Manual The VALUE fields are as follows: • • • • VALUE—type of entry D-Link-Wireless-AP-Mode—name of the attribute WS-Managed—value for the attribute 1—name-to-number mapping for the attribute The following code is an example of the D-Link attribute dictionary. The code shows the complete file. You can create your own dictionary and configure the attributes and values that your WLAN requires. The VENDOR field has the vendor-specific attribute name-to-number mapping.
Configuring the External RADIUS Server VENDOR # # D-Link # # ATTRIBUTE ATTRIBUTE ATTRIBUTE ATTRIBUTE ATTRIBUTE ATTRIBUTE ATTRIBUTE ATTRIBUTE D-Link 6132 Vendor Specific Extensions D-Link-Wireless-AP-Location D-Link-Wireless-AP-Mode D-Link-Wireless-AP-Profile-ID D-Link-Wireless-AP-Switch-IP D-Link-Wireless-AP-Radio-1-Chan D-Link-Wireless-AP-Radio-2-Chan D-Link-Wireless-AP-Radio-1-Power D-Link-Wireless-AP-Radio-2-Power 101 102 103 104 105 106 107 108 string integer integer ipaddr integer integer intege
D-Link Unified Access System User Manual Configuring RADIUS Settings for Wireless Clients You can configure D-Link Access Points to use 802.1x authentication on the RADIUS server to allow or deny specific users on client stations access to the wireless network. If you enable 802.1x authentication, the client entry on a RADIUS server can support user-based VLANs and subnet assignments for IP tunneling. Table 61 shows the attributes to set for wireless clients within the RADIUS server. Table 61.
Configuring the External RADIUS Server Configuring User-Based Authentication and Dynamic VLANs You can configure an entry in the external RADIUS server to pass a users credentials to the access point and to dynamically assign the user to a VLAN. Dynamic VLANs allow you to assign a user to a VLAN, and switches dynamically use this information to configure the port on the switch automatically. Selection of the VLAN is usually based on the identity of the user.
D-Link Unified Access System User Manual Configuring MAC Authentication For each network, you can configure whether to use a local or RADIUS database for client MAC authentication. To use RADIUS-based MAC authentication for wireless clients, you add an entry for each client in the etc/raddb/users file. If the default action for MAC Authentication on the switch is set to “Allow,” only clients that have an entry in the users file are allowed access to the network through the AP.
C L3 Roaming Example The example in this appendix describes how to configure a D-Link WLAN Controller Switch for a network that needs L3 roaming capabilities.
D-Link Unified Access System User Manual The network in the example has the following characteristics: • • • • • • • • • • The VLAN Routing interface on each switch, call server, and roaming wireless client are all on the L3 tunnel subnet. Peer switches have logical interfaces on the same L3 tunnel subnet in order for clients to roam among APs managed by all peer switches on the network. Peer switches are not on the same physical subnet.
L3 Roaming Example the wireless interface on the switch, it is essentially a permanent logical interface and cannot have an IP address of 127.0.0.1. You must create a dedicated subnet for the loopback interface, and other devices on the network must be able to contact the IP address of the loopback interface. You must create static routes so other devices can find the loopback interface. The advantage of defining a loopback interface is that the interface never goes down.
D-Link Unified Access System User Manual In Figure 83, WS1 and WS2 have a VLAN routing interface on the L3 Tunnel subnet. The following commands show how to configure the interface for WS1, which has a VLAN Routing interface with VLAN ID 200 and an IP address of 192.168.60.15. 1. Enter VLAN config mode, create a VLAN, and give it a name. (switch-prompt) #vlan database (switch-prompt) (Vlan)#vlan 200 (switch-prompt) (Vlan)#vlan name 200 "L3 Tunnel" 2. Create a VLAN routing interface on VLAN 200.
L3 Roaming Example 1. From the L2 Features > VLAN > Configuration page, create a VLAN, give it a name, and add the port to which the call server is attached to VLAN 200 (in this example, the call server is attached to port 3). 2. From the L3 Features > VLAN Routing Configuration page, create a VLAN routing interface on VLAN 200.
D-Link Unified Access System User Manual 3. From the L3 Features > IP > Interface Configuration page, assign an IP address and subnet mask to the interface, and make sure routing is enabled. 4. From the Monitoring > L3 Status > VLAN Routing Summary page, view the summary information for the VLAN routing interface. Configuring the L3 Tunnel Network Configure L3 tunneling by modifying or adding a Network.
L3 Roaming Example Example of Configuring L3 Roaming by Using the CLI The following procedures show how to configure the D-Link WLAN Controller Switch by using the CLI. The Web interface configuration procedures follow this example. 1. Enter the network configuration mode for network 3. (switch-prompt) #configure (switch-prompt) (Config)#wireless (switch-prompt) (Config-wireless)#network 3 2. Create the network name (SSID). (switch-prompt) (Config-network)#ssid “L3 Tunnel” 3.
D-Link Unified Access System User Manual 10. Enter CTRL + Z to exit to Privileged EXEC mode and view the network configuration to make sure the L3 Tunnel Status is listed as “Configured” and to confirm that other network settings are correct. (switch-prompt) #show wireless network 3 Network ID..................................... SSID........................................... Default VLAN................................... Hide SSID...................................... Deny Broadcast.....................
L3 Roaming Example Table 63. L3 Tunnel Status Values L3 Tunnel Status Description Not Configured Routing Disabled Routing is disabled on the routing interface. Not Configured - No Routing Interface The status might show this value for one of the following reasons: • • • • The routing interface for the L3 Tunnel network does not exist. IPv6 is enabled on the routing interface. IP Multicast is enabled on the routing interface. The Tunnel subnet address does not match a routing interface.
D-Link Unified Access System User Manual Example of Configuring L3 Roaming by Using the Web Interface The following steps shows the procedures to configure the L3 Tunnel Network by using the Web interface on the switch. 1. From the Administration > Basic Setup > SSID tab, select the check box next to the SSID to configure and click Edit. 2. From Wireless Network Configuration page, configure the following settings: - SSID—L3 Tunnel - L3 Tunnel check box—Selected - L3 Tunnel Subnet—192.168.60.
L3 Roaming Example 3. Click Submit to save the changes to the L3 Tunnel network configuration. 4. Check the L3 Tunnel Status to make sure the L3 Tunnel Status is Configured. 5. To apply the profile changes to the APs, click Administration > Advanced Configuration > AP Profiles. 6. Select the Default profile check box and click Apply. When you update the profile, the WCS adds the L3 Tunnel network to the Managed APs that use the default profile.
D-Link Unified Access System User Manual To configure BootP and DHCP relay from the Web interface on the switch, go to the L3 Features > BootP/DHCP Relay Agent > Configuration page. Configure the server IP address and enable the Admin Mode, then click Submit. Configuring the DHCP Server To configure DHCP on the D-Link WLAN Controller Switch, you configure the global DHCP settings and the address pool for the clients.
L3 Roaming Example Use the following procedures to perform the same configuration by using the Web interface. 1. From the Administration > DHCP Server > Global Configuration page, enable the Admin Mode and enter the range of IP addresses that you do not want to assign to wireless clients, then click Submit. 2. Navigate to the Administration > DHCP Server > Pool Configuration page and select Create from the Pool Name drop-down menu. 3.
D-Link Unified Access System User Manual Setting the MTU Size The MTU determines the maximum size of a packet that can be transmitted through a port in one frame. The default MTU size for the ports on the D-Link WLAN Controller Switch is 1518 bytes. Packets that use the L3 tunnel have an extra 20 bytes in the header for encapsulation. To support these larger frames, you can increase the MTU size on all intermediate ports and WLAN switch ports.
L3 Roaming Example 3. Enter the MTU size in the Maximum Frame Size field. 4. Click Submit to apply your changes to the running configuration. 5. To make your changes permanent across a reboot, click Save Changes from the Tool Menu, t.
D-Link Unified Access System User Manual 202 © 2001- 2006 D-Link Corporation/D-Link Systems, Inc. All Rights Reserved.
D Understanding Quality of Service Quality of Service (QoS) provides you with the ability to specify parameters on multiple queues for increased throughput and better performance of differentiated wireless traffic like Voice-over-IP (VoIP), other types of audio, video, and streaming media as well as traditional IP data over the D-Link Unified Access System.
D-Link Unified Access System User Manual The D-Link Access Points provide QoS based on the Wireless Multimedia (WMM) specification, which implements a subset of 802.11e features. Both access points and wireless clients (laptops, consumer electronics products) can be WMM-enabled by the Wi-Fi Alliance. Coordinating Traffic Flow Configuring QoS options on the D-Link Unified Access System consists of setting parameters on existing queues for different types of wireless traffic.
Understanding Quality of Service • Data 3 (Background). Lowest priority queue, high throughput. Bulk data that requires maximum throughput and is not time-sensitive is sent to this queue (FTP data, for example). Using the QoS settings in the AP profile, you can configure Enhanced Distributed Channel Access (EDCA) parameters that determine how each queue is treated when it is sent by the access point to the client or by the client to the access point.
D-Link Unified Access System User Manual data frames. Data frames wait for an amount of time defined as the arbitration interframe space (AIFS) before transmitting. This parameter is configurable. Random Backoff and Contention Windows If an access point detects that the medium is in use (busy), it uses the DCF random backoff timer to determine the amount of time to wait before attempting to access a given channel again. Each access point waits some random period of time between retries.
Understanding Quality of Service TXOP Interval for Client Stations The Transmission Opportunity (TXOP) is an interval of time when a Wi-Fi Multimedia (WMM) client station has the right to initiate transmissions onto the wireless medium (WM). 802.1p and DSCP tags IEEE 802.1p is an extension of the IEEE 802 standard and is responsible for QoS provision. One purpose of 802.1p is to prioritize network traffic at the data link/ MAC layer. The 802.
D-Link Unified Access System User Manual Figure 84 outlines the way in which tags are retrieved and traffic prioritized on a network. Figure 84. Traffic Prioritization START Is VLAN tag? YES NO Take Priority from DSCP Is VLAN priority tag (VLAN id = 0) YES NO Is priority tag = 0 NO Take priority from tag Take priority from tag YES Take Priority from DSCP Table 64 outlines the VLAN priority and DSCP values. Table 64.
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D-Link Unified Access System User Manual B. Flüssigkeit ist in das Gerät eingedrungen. C. Das Gerät war Feuchtigkeit ausgesetzt. D. Wenn das Gerät nicht der Bedienungsanleitung ensprechend funktioniert oder Sie mit Hilfe dieser Anleitung keine Verbesserung erzielen. E. Das Gerät ist gefallen und/oder das Gehäuse ist beschädigt. F. Wenn das Gerät deutliche Anzeichen eines Defektes aufweist. 16. Bei Reparaturen dürfen nur Orginalersatzteile bzw. den Orginalteilen entsprechende Teile verwendet werden.
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D-Link Unified Access System User Manual installation. Operation of this equipment in a residential environment is likely to cause harmful interference to radio or television reception. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • • • • Reorient or relocate the receiving antenna.
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Warranty and Registration Information Warrantor D-Link (Europe) Ltd. 4th Floor, Merit House Edgware Road Colindale London NW9 5 AB United Kingdom Telephone: +44-020-8731-5555 Facsimile: +44-020-8731-5511 www.dlink.co.uk D-Link Europe Limited Produktgarantie Allgemeine Bedingungen Die hierin beschriebene eingeschränkte Garantie wird durch D-LINK (Europe) Ltd. Gewährt (im Folgenden: „D-LINK“). Diese eingeschränkte Garantie setzt voraus, dass der Kauf des Produkts nachgewiesen wird.
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Warranty and Registration Information Diese eingeschränkte Garantie gilt nur für denjenigen, der das D-LINK Hardware-Produkt ursprünglich als originärer Endbenutzer gekauft hat. Sie ist nicht auf Dritte übertragbar, die das D-LINK-Produkt von dem ursprünglichen originären Endbenutzer erworben haben. Produkttyp Gewährleistungslaufzeit Verwaltete Switches (d. h.
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Warranty and Registration Information reacondicionado (o superior) en cualquier material respecto al producto defectuoso. D-LINK puede pedir el comprobante de compra. Garante D-Link (Europe) Ltd. 4th Floor, Merit House Edgware Road Colindale London NW9 5 AB United Kingdom Teléfono: +44-020-8731-5555 Fax: +44-020-8731-5511 www.dlink.co.uk D-Link Europe Termini di Garanzia dei Prodotti Generalità La presente Garanzia viene fornita da D-LINK (Europe) Ltd. (di seguito denominata "DLINK").
D-Link Unified Access System User Manual Ambito geografico della Garanzia limitata La presente Garanzia è estesa a tutti i Paesi europei elencati nell’appendice “Paesi europei Garanzia limitata dei prodotti D-LINK”. Il termine “Paesi europei” si riferisce esclusivamente ai paesi nominati in questa appendice.
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F Technical Support Technical Support You can find software updates and user documentation on the D-Link website. D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product. U.S. and Canadian customers can contact D-Link technical support through our website, or by phone.
D-Link Unified Access System User Manual Technical Support You can find software updates and user documentation on the D-Link websites. If you require product support, we encourage you to browse our FAQ section on the Web Site before contacting the Support line. We have many FAQ’s which we hope will provide you a speedy resolution for your problem. For Customers within The United Kingdom & Ireland: D-Link UK & Ireland Technical Support over the Internet: http://www.dlink.co.uk ftp://ftp.dlink.co.
Technical Support Technische Unterstützung Aktualisierte Versionen von Software und Benutzerhandbuch finden Sie auf der Website von D-Link. D-Link bietet kostenfreie technische Unterstützung für Kunden innerhalb Deutschlands, Österreichs, der Schweiz und Osteuropas. Unsere Kunden können technische Unterstützung über unsere Website, per E-Mail oder telefonisch anfordern. Web: http://www.dlink.de E-Mail: support@dlink.de Telefon: +49 (1805)2787 0,12€/Min aus dem Festnetz der Deutschen Telekom.
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D-Link Unified Access System User Manual Supporto tecnico Gli ultimi aggiornamenti e la documentazione sono disponibili sul sito D-Link. Supporto tecnico per i clienti residenti in Italia D-Link Mediterraneo S.r.L. Via N. Bonnet 6/B 20154 Milano Supporto Tecnico dal lunedì al venerdì dalle ore 9.00 alle ore 19.00 con orario continuato Telefono: 02-39607160 URL : http://www.dlink.it/supporto.html Email: tech@dlink.it 236 © 2001- 2006 D-Link Corporation/D-Link Systems, Inc. All Rights Reserved.
Technical Support Technical Support You can find software updates and user documentation on the D-Link website. D-Link provides free technical support for customers within Benelux for the duration of the warranty period on this product. Benelux customers can contact D-Link technical support through our website, or by phone.
D-Link Unified Access System User Manual Pomoc techniczna Najnowsze wersje oprogramowania i dokumentacji użytkownika można znaleźć w serwisie internetowym firmy D-Link. D-Link zapewnia bezpłatną pomoc techniczną klientom w Polsce w okresie gwarancyjnym produktu. Klienci z Polski mogą się kontaktować z działem pomocy technicznej firmy D-Link za pośrednictwem Internetu lub telefonicznie.
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Technical Support Teknisk Support Du kan finne programvare oppdateringer og bruker dokumentasjon på D-Links web sider. D-Link tilbyr sine kunder gratis teknisk support under produktets garantitid. Kunder kan kontakte D-Links teknisk support via våre hjemmesider, eller på tlf. Teknisk Support: D-Link Teknisk telefon Support: 800 10 610 (Hverdager 08:00-20:00) D-Link Teknisk Support over Internett: http://www.dlink.
D-Link Unified Access System User Manual Teknisk Support Du finder software opdateringer og brugerdokumentation på D-Link’s hjemmeside. D-Link tilbyder gratis teknisk support til kunder i Danmark i hele produktets garantiperiode. Danske kunder kan kontakte D-Link’s tekniske support via vores hjemmeside eller telefonisk. D-Link teknisk support over telefonen: Tlf. 7026 9040 Hverdager: kl. 08:00 – 20:00 D-Link teknisk support på Internettet: http://www.dlink.
Technical Support Teknistä tukea asiakkaille Suomessa: D-Link tarjoaa teknistä tukea asiakkailleen. Tuotteen takuun voimassaoloajan. Tekninen tuki palvelee seuraavasti: Arkisin klo. 9 - 21 numerosta 0800-114 677 Internetin kautta Ajurit ja lisätietoja tuotteista. http://www.dlink.fi Sähköpostin kautta voit myös tehdä kyselyitä.
D-Link Unified Access System User Manual Teknisk Support På vår hemsida kan du hitta mer information om mjukvaru uppdateringar och annan användarinformation. D-Link tillhandahåller teknisk support till kunder i Sverige under hela garantitiden för denna produkt. Teknisk Support för kunder i Sverige: D-Link Teknisk Support via telefon: 0770-33 00 35 Vardagar 08.00-20.00 D-Link Teknisk Support via Internet: http://www.dlink.se 244 © 2001- 2006 D-Link Corporation/D-Link Systems, Inc. All Rights Reserved.
Technical Support Technical Support You can find software updates and user documentation on the D-Link website. Tech Support for customers within Australia: D-Link Technical Support over the Telephone: 1300-766-868 Monday to Friday 8:00am to 8:00pm EST Saturday 9:00am to 1:00pm EST D-Link Technical Support over the Internet: http://www.dlink.com.au email:support@dlink.com.
D-Link Unified Access System User Manual Suporte Técnico Você pode encontrar atualizações de software e documentação de utilizador no site de D-Link Portugal http://www.dlink.pt. A D-Link fornece suporte técnico gratuito para clientes no Portugal durante o período de vigência de garantia deste produto. Suporte Técnico para clientes no Portugal: Assistência Técnica: Email: soporte@dlink.es http://www.dlink.pt/support/ ftp://ftp.dlink.es 246 © 2001- 2006 D-Link Corporation/D-Link Systems, Inc.
Technical Support Τεχνική Υποστήριξη Μπορείτε να βρείτε software updates και πληροφορίες για τη χρήση των προϊόντων στις ιστοσελίδες της D-Link Η D-Link προσφέρει στους πελάτες της δωρεάν υποστήριξη στον Ελλαδικό χώρο Μπορείτε να επικοινωνείτε με το τμήμα τεχνικής υποστήριξης μέσω της ιστοσελίδας ή μέσω τηλεφώνου Για πελάτες εντός του Ελλαδικού χώρου: Τηλεφωνική υποστήριξη D-Link : Τηλ: 210 86 11 114 Φαξ: 210 86 53 172 (Δευτέρα-Παρασκευή 09:00-17:00) e-mail: support@dlink.
D-Link Unified Access System User Manual Technical Support You can find software updates and user documentation on the D-Link website. Tech Support for customers within South Eastern Asia and Korea: D-Link South Eastern Asia and Korea Technical Support over the Telephone: +65-6895-5355 Monday to Friday 9:00am to 12:30pm, 2:00pm-6:00pm Singapore Time D-Link Technical Support over the Internet: email:support@dlink.com.sg 248 © 2001- 2006 D-Link Corporation/D-Link Systems, Inc. All Rights Reserved.
Technical Support Technical Support You can find software updates and user documentation on the D-Link website. Tech Support for customers within India D-Link Technical Support over the Telephone: +91-22-26526741 +91-22-26526696 –ext 161 to 167 Monday to Friday 9:30AM to 7:00PM D-Link Technical Support over the Internet: http://ww.dlink.co.in http://www.dlink.co.in/dlink/drivers/support.asp ftp://support.dlink.co.in email: techsupport@dlink.co.
D-Link Unified Access System User Manual Technical Support You can find software updates and user documentation on the D-Link website. D-Link provides free technical support for customers for the duration of the warranty period on this product. Customers can contact D-Link technical support through our web site or by phone.
Technical Support Technical Support You can find software updates and user documentation on the D-Link website. Tech Support for customers within the U.A.E & North Africa: D-Link Technical Support over the Telephone: (971) 4-391-6480 (U.A.E) Sunday to Wednesday 9:00am to 6:00pm GMT+4 Thursday 9:00am to 1:00pm GMT+4 D-Link Middle East & North Africa D-Link Technical Support over the Internet: http://support.dlink-me.com email:support@dlink-me.
D-Link Unified Access System User Manual Technical Support You can find software updates and user documentation on the D-Link website. Tech Support for customers within South Africa and Sub Sahara Region: D-Link South Africa and Sub Sahara Technical Support over the Telephone: +27-12-665-2165 08600 DLINK ( For South Africa only ) Monday to Friday 8:30am to 9:00pm South Africa Time D-Link Technical Support over the Internet: http://www.d-link.co.za email:support@d-link.co.
Technical Support Technical Support You can find updates and user documentation on the D-Link website Tech Support for Latin America customers: D-Link Technical Support over the followings Telephones: Argentina: 0800-666 1442 Chile: 800-214 422 Colombia: 01800-700 1588 Ecuador: 1800-777 711 El Salvador: 800-6137 Guatemala:1800-300 0017 Panama: 0800-560 0193 Peru: 0800-52049 Venezuela: 0800-100 3470 Monday to Friday 09:00am to 22:00pm Monday to Friday 08:00am to 21:00pm Monday to Friday 07:00am to 20:00pm
D-Link Unified Access System User Manual Техническая поддержка Обновления программного обеспечения и документация доступны на Интернет-сайте D-Link. D-Link предоставляет бесплатную поддержку для клиентов в течение гарантийного срока. Клиенты могут обратиться в группу технической поддержки D-Link по телефону или через Интернет. Техническая поддержка D-Link: (495) 744-00-99 Техническая поддержка через Интернет http://www.dlink.ru email: support@dlink.
Technical Support Asistencia Técnica D-Link Latin América pone a disposición de sus clientes, especificaciones, documentación y software mas reciente a través de nuestro Sitio Web www.dlinkla.com El servicio de soporte técnico tiene presencia en numerosos países de la Región Latino América, y presta asistencia gratuita a todos los clientes de D-Link, en forma telefónica e internet, a través de la casilla soporte@dlinkla.
D-Link Unified Access System User Manual Suporte Técnico Você pode encontrar atualizações de software e documentação de usuário no site da D-Link Brasil www.dlinkbrasil.com.br. A D-Link fornece suporte técnico gratuito para clientes no Brasil durante o período de vigência da garantia deste produto. Suporte Técnico para clientes no Brasil: Telefone São Paulo (11) 2185-9301 Segunda à sexta Das 8h30 às 18h30 Demais Regiões do Brasil 0800 70 24 104 E-mail: email:suporte@dlinkbrasil.com.
Technical Support 技术支持 办公地址：北京市朝阳区建国路71号惠通时代广场C1座 202室 邮编: 100025 技术支持中心电话：8008296688/(028) 66052968 技术支持中心传真：(028)85176948 维修中心地址：北京市朝阳区建国路71号惠通时代广场C1 座202室 邮编: 100025 维修中心电话：(010) 58635800 维修中心传真：(010) 58635799 网址：http://www.dlink.com.
D-Link Unified Access System User Manual 技术支持 友冠技術支援 办公地址：北京市朝阳区建国路71号惠通时代广场C1座 202室 邮编: 100025 台灣地區用戶可以透過我們的網站，電子郵件或電話與 友冠資訊技術支援人員聯絡。 技术支持中心电话：8008296688/(028) 66052968 支援服務時間從 週一到週五，上午8:30 a.m. 到 7:00 p.m 技术支持中心传真：(028)85176948 维修中心地址：北京市朝阳区建国路71号惠通时代广场C1 Web: http://www.dlinktw.com.tw/ 座202室 邮编: 100025 FAQ: http://www.dlinktw.com.tw/suppFaq.asp Email: dssqa_service@dlinktw.com.tw 维修中心电话：(010) 58635800 Phone: 0800-002-615 维修中心传真：(010) 58635799 如果您是台灣地區以外的用戶，請參考使用手冊 网址：http://www.dlink.com.
Technical Support International Offices U.S.A 17595 Mt. Herrmann Street Fountain Valley, CA 92708 TEL: 1-800-326-1688 URL: www.dlink.com Canada 2180 Winston Park Drive Oakville, Ontario, L6H 5W1 Canada TEL: 1-905-8295033 FAX: 1-905-8295223 URL: www.dlink.ca Europe (U. K.) 4th Floor, Merit House Edgware Road, Colindale London NW9 5AB U.K. TEL: +44-20-8955-9000 FAX: +44-20-8955-9001 URL: www.dlink.co.uk Germany Schwalbacher Strasse 74 D-65760 Eschborn Germany TEL: 49-6196-77990 FAX: 49-6196-7799300 URL: www.
D-Link Unified Access System User Manual Registration Information (All Countries and Regions excluding USA) Print, type or use block letters. Your name: Mr./Ms_____________________________________________________________________________ Organization: ________________________________________________ Dept.
Technical Support Registration Information 261
D-Link Unified Access System User Manual 262 © 2001- 2006 D-Link Corporation/D-Link Systems, Inc. All Rights Reserved.
