Specifications

Issue 2 - May, 2004 Talkpath - Digital Voice Processing System Technical Manual
3-38 Feature Operation
Automated Attendant Operation
Call Transfer Options
The diagram below shows the Transfer Option selections. The Digital Voice Processing System
transfers calls using several methods. The method of transfer is changed through Extension
Maintenance.
Figure 3-33. Call Transfer Options
1 Press [1] for the extension settings option.
2 Select the desired transfer option. When the Digital Voice Processing System forwards a
call to an extension the transfer can be:
❐ Immediate Forward — Press [1] and the Digital Voice Processing System forwards
the call immediately to the mailbox without trying to reach the extension.
❐ Unsupervised (Blind) — Press [2] and the Digital Voice Processing System does not
monitor the transfer, it transfers immediately to the extension. In the event the call is
unanswered, the system does not forward the call. Note that the station must be call
forwarded to voicemail.