Specifications

Issue 2 - May, 2004 Talkpath - Digital Voice Processing System Technical Manual

3-36 Feature Operation

Automated Attendant Operation

Access the Auto Attendant menu using the Voicemail Menu. Press [6] (Extended Options) on the

Main Voicemail menu to change Auto Attendant functions. Features available to a voicemail

owner are dependent on the configuration set by the System Administrator. This section

discusses the basic features available to Mailbox Owners.

The Digital Voice Processing System Auto Attendant Module performs call transfers without the

assistance of a live operator. The Digital Voice Processing System supports two transfer

methods: Blind and supervised.

Automated Attendant Functions

The following shows the functions for the Automated Attendant: