Specifications

Issue 2 - May, 2004 Talkpath - Digital Voice Processing System Technical Manual

7-20 Technical / Troubleshooting

System Reinitialize

The next restore level retrieves subscriber greetings, menu greetings, and other static voice

prompts. First, connect the Digital Voice Processing System unit to the host computer, then use

these DOS commands:

1CD \

2 ERASE BACKUP2.ZIP

3ZMR BACKUP2.ZIP

4 PKUNZIP -D -O BACKUP2.ZIP

5REBOOT

The third restore level restores everything, including voice messages. Connect the Digital Voice

Processing System unit to the host computer, then use these DOS commands:

1CD \

2 ERASE BACKUP3.ZIP

3ZMR BACKUP3.ZIP

4 PKUNZIP -D -O BACKUP3.ZIP

5REBOOT

System Reinitialize

Do the following to reinitialize the database:

Start the Ecom program.

2 Click SEND next to +DIE 0.

3 Click the C:\HELLO text in the screen.

4 Type REINIT and press [Enter]

5 Type REBOOT and press [Enter]. The voicemail system reinitializes.

NOTES

If there are multiple files, execute ZMR commands for each

file. After executing the ZMR command, use ECom’s file

transfer commands to initiate a ZModem file upload. Do

this for each file to restore.

NOTES

Do not reinitialize the system without help from Technical

Support. This deletes messages and custom prompts.

NOTES

If an incorrect number of ports is specified, the voicemail

system may not run correctly.