Specifications

Technical / Troubleshooting 7-9
ECom
Talkpath - Digital Voice Processing System Technical Manual Issue 2 - May, 2004
Modem Connection
The modem connection, via ECom, works the same whether the modem is connected or there is a
direct connection to the Digital Voice Processing System.
To access modem features, press [ALT]+[D]. The modem dial screen displays.
Figure 7-3. Modem Connection
Once the modems are connected, all features described in this section are supported. There is a
phone book, similar to the phone book for the Laptop/PC Administration software. Use this
phone book to enter the remote site name and telephone number and save this information.
Shut Down and Park
The voicemail system must be shut down and parked to access DOS or debugging functions. Shut
down and park the system in any of three ways:
1 Access the Online Administration program by getting into a mailbox and accessing
supervisor functions, then press [8], [3], [1] to shut down and park the system. Start ECom
and press [Enter] until the C:\HELLO> prompt displays.
2 Via the laptop/PC administration program Select Setup, Advanced, Shutdown, and
Shutdown and Park unit. Exit the Laptop/PC Admin module. Start ECom and press [Enter]
until the C:\HELLO> prompt displays.
NOTES
If the voicemail system is shut down and parked, the modem
connection is dropped. The system must be recalled for
access.