Specifications

Laptop/PC Administration 5-47
Software Description
Talkpath - Digital Voice Processing System Technical Manual Issue 2 - May, 2004
Clicking one of the actions in the Action section displays a description of that action. For example,
if the operator option is selected, a notification of transferring the caller to the operator
displays.
Figure 5-27. Key Actions
Define a key by selecting an option as follows:
Mailbox
Sends the caller to a specific mailbox. If no mailbox is entered, the Digital Voice Processing
System prompts the caller for a mailbox number.
Prompt for Mailbox
Prompts for the mailbox number. For example, if key action 1 is a prompt for a mailbox,
when the caller presses [1], they hear Please enter the mailbox number of the person you are
trying to reach.
Key is First Digit of Mailbox
The first digit of the mailbox being accessed. For example, if key 2 is set to Key is first digit,
when a caller presses [2], they do not hear a prompt and the system waits for more digits.
Goto Mailbox
Goes to a specific mailbox. For example, if key 3 is set to mailbox 40, when the caller presses
[3], they directly access mailbox 40.