Specifications

Laptop/PC Administration 5-43
Software Description
Talkpath - Digital Voice Processing System Technical Manual Issue 2 - May, 2004
Menus
The Menus screen displays names and descriptions. Multi-level menus direct users and callers to
information, assist them in performing tasks, and guide them with using the system. Insert a
menu by clicking the Insert button. Edit a menu by double-clicking one listed. Delete a menu by
highlighting the menu and pressing Delete.
Figure 5-23. Menus Screen
A menu is a list of actions executed through touch-tone keys. For example, For sales, press [4]. For
support, press [5]. For administration, press [6]... A menu performs up to 13 actions, with each action
corresponding to a key on a standard telephone keypad (including # and
✳), plus one time-out
action.
An action is an instruction selected from the Menu Action List and instructs the Digital Voice
Processing System how to respond when a particular key is pressed. An action performs another
module (transfers a call to an extension through the auto attendant) or performs a special feature
(plays a prerecorded message).