Specifications

Laptop/PC Administration 5-15
Software Description
Talkpath - Digital Voice Processing System Technical Manual Issue 2 - May, 2004
Operator
Enter a personal operator for the mailbox that is used when a caller dials [0] while connected
to the mailbox. The call is transferred to an alternate extension instead of to the system-wide
operator. This is used to transfer calls to a personal assistant.
Cascade
Message cascading is a feature that copies or moves messages left for the originating
mailbox to another mailbox. To use message cascading, the Class of Service (COS) for the
originating mailbox must be configured to allow the feature. Within the mailbox settings,
only enter the destination mailbox. This feature is inoperable until the COS settings are
properly administered. Typical uses include archiving and notification of no response to
messages left in a mailbox (i.e., for customer service).
Mailbox Action
Click Play Greeting if the Digital Voice Processing System plays the greeting recorded for this
mailbox when it is accessed. Use the drop down list to select the actions performed by the
mailbox when a message is left. These actions function as follows:
Take a Message
Records messages in the mailbox for later retrieval.
Forward to Mailbox
Sends the caller to an alternate mailbox where a message may be left. Notification and MWI
rules of the forwarded to mailbox apply.
Forward to Extension
Sends the caller to an extension. Extension settings of the forwarded to extension apply.
Forward to Menu
Sends the call to a menu where additional options may be available to the caller. Refer to the
discussion on menus later in this section for more information.
Forward to Time Control
The Digital Voice Processing System executes the assigned time control and takes the
appropriate action. Use caution when selecting this option.
Forward to Module
Automatically runs another module when the mailbox is accessed. Special applications only.