STARPLUS@ Station User Guide TABLE OF CONTENTS PLACING AN OUTSIDE CALL ........................................................................................ ANSWERING AN OUTSIDE CALL .................................................................................. PLACING AN OUTSIDE LINE ON HOLD.. ...................................................................... ANSWERING A RECALL ................................................................................................. FLASH ..............
STARPLUS@ Station User Guide CALL FORWARDING - (BUSY/NO ANSWER) ............................................................... TO REMOVE CALL FORWARDING (ALL TYPES). ........................................................ CALL FORWARDING TO VOICE MAIL GROUPS.. ........................................................ STATION OFF-NET CALL FORWARDING (via speed dial) ........................................... PERSONALIZED MESSAGES - Date and Time Entry ...................................................
STARPLUS@ Station User Guide PLACING AN OUTSIDE CALL (,,,,, Station user may also dial the individual trunk group access code to access an outside line. To access an outside line for dialing out: Press outside line button or pool button. ON/OFF button LED will light and dial tone will be heard. Dial desired party. When called party answers, lift handset to converse or use speakerphone. If LCR is enabled, dial [9], then the phone number.
STARPLUS@ Station User Guide CALL PICKUP There are two ways to pick up a call ringing at another telephone: CALL PICKUP (GROUP) When intercom tone ringing, transferred outside line ringing, recall ringing or initially ringing call is heard at an unattended telephone. l Lift the handset or press ON/OFF button.
Station User Guide STARPLUS’ While connected to an outside line: l Press the TRANS button. The caller is put on Exclusive Hold. - Dial the Personal Park code, [228], or - Press pre-programmed* PERSONAL PARK flex button. . Confirmation tone will be heard. PERSONAL PARK To retrieve a parked call: From the station that parked the call: - Dial the Personal Park Code, [228], Or - Press pre-programmed* PERSONAL PARK flex button.
STARPLUS@ Station User Guide ANSWERING A SCREENED TRANSFER )Loop OR rlhi-rj Your intercom will be signaling according to the intercom signal switch position. a Answer the intercom and receive the transfer notice. . flashing Press theon outside line button or loop button ho,d, When attempting to locate a party: - Press a station key to signal a station, TRANSFER SEARCH Press the TRANS button and dial desired station.
STARPLUS@ PAGING 70 Int/Ext All Call 71 Internal Zone 1 72 Internal Zone 2 73 Internal Zone 3 74 Internal Zone4 75 Internal All Call 76[0] External All Call 76[P] External Page Zones l-7 *Refer to FLEX Button programming. Station User Guide If you have been given the ability to make page announcements. l Lift handset or press ON/OFF button. - Dial the two or three-digit paging code, Or l l - Press pre-programmed’ FLEX button. Speak in normal tone of voice to deliver message.
STARPLUS@ Station User Guide CAMP ON VI If a station is in DND, on/y the attendant can Camp-On using the attendant override feature. If you call a station that is busy and wish to alert them to your call: . Press the pre-proorammed* CAMP ON button. Called station’willreceive one burst of ringing. Wait for their response. . When called party answers, consult with them or hang up to transfer the call.
STARPLUS@ Station User Guide LEAVING A MESSAGE WAITING INDICATION m Up to five messages If you dial a station that is busy, unattended, or in DND, you can leave a message waiting indication. l Press the MSG button. Called party’s MSG button will flash slowly. l Replace the handset to end the call. can be left at any Key Station ANSWERING A MESSAGE WAITING INDICATION yl/-iq If your MSG button is flashing at a slow rate, you have a message waiting for you.. l Press flashing MSG button.
STARPLUS@ Station User Guide If you see that a particular outside line is busy and you wish to be placed on a list waiting for that line to become available: l Press desired busy outside line button or Pool button. Receive busy tone. . Press pre-programmed* LINE QUEUE button. l Hang up. CO LINE QUEUING *Refer to FLEX Button programming. If a line within the same line group is available, NOTE: A station can queue only one line at a time. will be presented immediately.
STARPLUS@ Station User Guide CALL FORWARDING - (ALL CALLS) 1.....:“1] *Refer to FLEX Button programming. CALL FORWARDING - (NO ANSWER) *Refer to FLEX Button programming. CALL FORWARDING - (Sky) + *Refer to FLEX Button programming. If you have been given the ability to forward your calls: l Lift handset or press ON/OFF button. l Press the pre-programmed* FWD button. - Press DSS button, or - Dial intercom number where calls are to be forwarded, including UCD, Voice Mail, and Hunt 9roup pilot numbers.
STARPLUS’ Station User Guide CALL FORWARDING TO VOICE MAIL GROUPS Intercom and Transferred CO callers may be muted directly to your mail box by forwarding your phone to a voice mail group. . Lift handset or press ON/OFF button. . Press the pre-programmed* FWD button. * Dial the desired code: [7]=no answer calls [8]=busy calls [9]=busy/no answer calls. Forimmediateforwarding,skip preceding step.
STARPLUS@ Station User Guide PERSONALIZE!3 -00 -01 -02 -03 -04 -05 -06 -07 -08 -09 -10 MESSAGES Clear Messages ON VACATION RETURN AM RETURN PM RETURN TOMORROW RETURN NEXT WEEK ON TRIP IN MEETING AT HOME ON BREAK AT LUNCH Each station can select a preassigned message to be displayed on the LCD of any Key Telephone calling that station. To select one of the ten available messages: - Dial [633] on the dial pad, or - Press pre-programmed FLEX button.
STARPLUS@Station User Guide CUSTOM MESSAGES The system administrator (Sta 100) programs the ten custom messages at the first attendant station. These messages can be used in the same manner as Personalized messages. A station wishing to select a custom message: . Dial [633] on the dial pad. . . . Or Press the pre-programmed* Message Access flexible button. Dial the two-digit code for the desired message to be displayed on your phone when called. Replace the handset or press the ON/OFF button.
STARPLUS@ Station User Guide TEXT MESSAGING (Silent Response) 31 1I WILL TAKE CALL 32 1TAKE MESSAGE 33 /TRANSFER 34 / PUT CALL ON HOLD TO SECRETARY 38 WHO IS IT? 39 IS IT LONG DISTANCE? 40 IS IT PERSONAL? 41 IS IT AN EMERGENCY? 42 IS IT IMPORTANT? 43 IS IT URGENT? 44 SEND CALL TO VOICE MAIL 45 1PARK CALL 46 1OUT OF SERVICE This a feature allows a station user to use text messages to respond to a caller that has either Camped-On or has used the Off-HookVoice Over feature to alert
STARPLUS@ Station User Guide CONFERENCE COMBINATIONS * Only stations that have Conference be able to initiate a Conference. * ESTABLISHING enabled will A CONFERENCE l piqqCONFII . On/y stations that have Conference enabled will be able fo inifiafe a Conference. A maximum of five parties can be included in a conference. II EXITING A CONFkRENCE ler Only) (Control- . Four internal and one external or five party internal -Add-on Conference. One internal and two external - Multi-Line Conference.
STARPLUS@ Station User Guide STORING SPEED NUMBERS TRANS button=Pulse-to-Tone Switchover HOLD button=Pause FLASH button=Flash TRANS button as 1st entry=Display Security DIALING A SPEED NUMBER r--iEqq Station Speed numbers can be entered by keyset users. System Speed numbers must be entered by the first programmed attendant. If no attendant is specified, enter at Station 100. Press the SPEED button once.
STARPLUS@ Station User Guide DISPLAY CALLS IN QUEUE FOR UCD GROUPS From an idle display key telephone: Dial [567] on the dial followed by the threedigit UCD Group number (55x), . This feature cannot be used with a call in progress . and the station will be considered busy for incoming calls. dynamic update of display occurs as queue condition changes. Replace handset or press the ON/OFF button to terminate mode. .,. ,,,,,, .
STARPLUS@ Station User Guide The system will allow station users to dial extension numbers by entering a name of a person that has been programmed for that station. The system database will allow entry of a name (alphanumeric) up to 24 characters in length for each station. This /fFqy programmed name can be used for dialing-byname station users and in some cases LCD displays.
STARPLUS@ Station User Guide DIRECTORY DIALING - Stations Station Users and Attendant(s) with Executive Display telephones may view a list, of up to 100 names on SPD 1428 System, and up to 200 names on SPD 2856 System from the System Directory on the station’s LCD display. Then automatically dial the station or speed dial bin by pressing a single button. Names placed in the directory list may be associated to intercom numbers, System Speed dial bins, or entries in the Local Number/Name Translation Table.
STARPLUS@Station User Guide OFF-HOOK PREFERENCE *Refer fo FLEX Button programming. Prime FLEX Button programming. Also refer to If your phone has been programmed for Off-Hook Preference, YOU will access an outside line. or a feature by gding off-hook or pressing the ON>OFF button. 0 While Off-Hook Preference is enabled, you may access Internal intercom dial tone by: - Pressing your pre-programmed* ICM button. LED lights steady, or - Dial your own three-digit intercom number.
STARPLUS@ Station User Guide - SPEAKERPHONE Press station key of desired party, Or l Press available outside line button and dial number. Speakerphone is activated. Press ON/OFF button to end call. For further references in this section where “lift handser is specified, you may also use the method ofpressing the “ON/OFF’ button, if the telephone is programmed to be a true two-way speakerphone. .
