Specifications

Programming the Voice Mail System D-23
Hard Drive-Based Voice Mail
STARPLUS STSe - Programming & Operations Manual August 2005
- OWNER EDIT OPTIONS, cont’d -
Edit Mailbox State
Allows the owner to turn the mailbox off and use one of the following:
greeting only, forward calls to an extension, forward calls to a mailbox, or
forward calls to menu. Use the NO setting when a simple mailbox is desired
and there is a possibility of activating erroneous forwarding.
Edit Personal Lists Allows the user to create up to 10 personal lists and maintain them over
the telephone. Personal distribution lists are numbered from 0 to 9. Each
contains personalized lists of mailboxes that are addressed as a group for
simplifying delivery.
Edit Guest Mailboxes Allows the owner to communicate with a guest that does not have a
mailbox on the system. Each system mailbox can have up to 10 guest
mailboxes. Each mailbox owner administers guest mailboxes and assigns a
unique number to each guest.
Owners may send messages to guest mailboxes by following the prompts
for sending to other address types.
Guests retrieve messages by pressing [4] during the owner’s greeting. The
guest then enters their unique number (phone number or social security
number, etc.), followed by [#]. The guest may then retrieve messages sent
by the mailbox owner and reply back to the mailbox owner.
Auto-Attendant Settings Allows the mailbox owner to edit extension settings. The mailbox owner
can also change forwarding and transfer types.
Personal Notepad Gives the mailbox owner access to a personal voice note pad. The voice
note pad is referenced with an index. The index can be any 8-digit number
with an associated voice file. For example, a personal note pad could be
used for saving phone numbers and addresses.
Allow Transferring Out Allows the mailbox owner to transfer to other extensions or mailboxes. This
option should be set to NO in a service bureau application or when the
auto attendant is not used.
At the top level of mailbox owner, the caller can press 0. The system will
respond “To access another mailbox, press [1]. To access an extension,
press [2].”
Deleting Unheard Messages Allows the mailbox owner to pull-back messages that were sent to another
local mailbox. The system will prompt the owner for the destination
mailbox, and then check to see if any unheard messages from the owner
are still in the destination mailbox. The system will play each message and
allow the owner to selectively delete.
VOICE MAIL NOTIFICATION This menu describes the notification options used to tell mailbox owners
when they have a new message.
Message Waiting The voice mail system sends message waiting commands to phone
systems that support message waiting lights or similar notification devices.
OFF - does not light MWI. An example would be a mailbox not having an
internal telephone.
ON FIRST MESSAGE - only sends commands to phone system to notify you
after the first new message.
ON EVERY MESSAGE - sends command after each new message.
MWI Set Sequence String to send to phone system in order to activate MWI Lamp.
MWI Clear Sequence String to send to phone system to deactivate MWI Lamp.
CLASS OF SERVICE Options
Description