Specifications

D-20 Programming the Voice Mail System
Hard Drive-Based Voice Mail
STARPLUS STSe - Programming & Operations Manual August 2005
- VOICE MAIL GREETING, cont’d -
Park and Page Allowed
If option enabled, the following will occur: if a call comes into a mailbox,
and during the mailbox greeting the caller presses 7, the caller will be
transferred to a park location and the system will initiate a company-wide
broadcast page for the mailbox owner.
NOTES … The mailbox greeting must include instructions for dialing [7] to
access Park and Page. (This option is not available on all systems.)
VOICE MAIL MESSAGE This section allows you to set up the values for the VM messages used by
your system.
Message Type: Voice The most common message type and is typically the only option selected.
Allows callers to leave a voice recording for the called party. If mailboxes
using this COS wish to receive numeric page messages, then check the
Page item.
Message Type: Page Allows callers to leave a numeric message.
Note that a single mailbox can store a combination of any or all message
types. Even mailboxes set for voice messages can be notified using a
numeric pager. This setting only applies to inbound messages, and not to
the notification type. If more than one type of message is selected, select
one as the default.
Default Message Type If the mailbox is set up to receive more than one type of message, and the
caller does not select a message type, this Default option will determine
which message type the system will record.
Message Type Menu Leave this option set to NO if the mailbox owner should handle access to
different message type options in the mailbox greeting. Select this option
if you want the voice mail system to present the caller with a menu such as:
To leave a voice message, press [1]; To leave a page message, press [2].
Message Length, seconds This option determines the amount of time allocated to a message. After
the specified number of seconds has elapsed, the caller will be presented
with the normal Send Menu as if the caller had pressed a key to stop
recording. The recommended length is 120 seconds.
Message Count, messages This option determines the maximum number of messages that can be
stored in a mailbox. When the number of messages in a mailbox exceeds
this parameter, the mailbox plays a message saying it is full. No further
messages will be taken until the number of messages in the mailbox is
reduced. A maximum of 50 messages is recommended.
Message Retention, days The voice mail system can automatically delete messages that have been
stored longer than a specified amount of time. The recommended
retention period is 30 days by default; this can be extended or shortened,
depending on your specific needs.
Record Key Leave this option set to NO if you want the voice mail system to
automatically begin recording a voice message. When this is turned on, the
caller must first press a key for recording to begin.
VOICE MAIL CALLER --
Record Stop Key; 8=Urgent Select this option to activate the one-key urgent message send feature.
With this option turned on, if an outside caller presses [8] to end the
recording of a voice message, the message is marked urgent, sent, and the
caller proceeds to Last Options.
NOTE… The mailbox greeting must include instructions for dialing [8] for
urgent messages
CLASS OF SERVICE Options
Description