Specifications

ICLID Call Management Tables 3-23
Attendant Features and Operation
STARPLUS STSe - Programming & Operations Manual August 2005
Unanswered Call Management Table
Description
An Unanswered Call Management Table with 100-entry capacity is maintained in the system.
The calling number/name information pertaining to any unanswered call is placed in this
table at the time the system determines the call was abandoned.
This table may be accessed from any display telephone to review unanswered calls. Only an
Attendant station(s) can delete an entry from this table.
Operation
This table may be accessed from any station display phone so that the unanswered calls may
be reviewed and handled by the end user. Upon entering the review process, the functions
available to a phone are:
Conditions
» Telco must activate Caller ID service.
» Auto Attendant calls are considered answered.
Table 3-3: ICLID Unanswered Call Management
Function Button
Go to beginning of table Dial Code 635
Toggle between Name/Number MUTE
Step to next table entry HOLD
Delete table entry (Attendant only) FLASH
Exit table review function ON/OFF
Step to previous table entry TRANSFER
Call Back SPEED