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3-16 Attendant Unavailable
Attendant Features and Operation
STARPLUS STSe - Programming & Operations Manual August 2005
Attendant Unavailable
Description
The Attendant Unavailable feature lets Attendant stations have a button that places their
station in an Unavailable Mode. When the station is in the Unavailable Mode, the next
Attendant station receives dial “0” calls and recalls. This feature is based on having the six
programmed Attendant stations.
Operation
1. When the (first programmed) Attendant presses the preprogrammed UNAVAILABLE
flexible button,
-or-
Dials the Attendant Unavailable code [607] on the dial pad, the following results occur:
The LED on the flexible button lights solid, if programmed.
Recalls and dial “0” calls now ring at the second Attendant.
If the second Attendant places their phone in unavailable, the third Attendant will
receive recalls and dial “0” calls, and so forth through the sixth Attendant.
2. When the first Attendant repeats the process (using Unavailable button or code [607]), the
following results occur:
The LED on the flexible button, if programmed, extinguishes.
The first Attendant resumes normal operation.
The second through sixth Attendants will not receive recalls or dial “0” calls.
Conditions
» This feature lets the programmed Attendant stations receive Attendant recalls only. No
other Attendant type functions are given to this station when the station is in the
Attendant mode.
» If Attendant A (first programmed) is available, incoming calls and recalls are directed to
this station regardless of other Attendant stations status.
» The special ring mode can be set so the alternate Attendant does not receive an
incoming CO ring until the main Attendant places their phone in special and unavailable
modes.
» If all Attendants in the system are unavailable, no Attendants are available for
internal/external callers.
» Recalls are directed to all programmed available Attendants.
» If only one Attendant is programmed in the system, and that Attendant is unavailable,
users dialing zero hear an error tone.