Programming instructions
Table
of
Contents
Section
Page
6.5 MESSAGE PLAYBACK FEATURES ...................................................... 6.3
6.51 ORDER OF REVIEW
.............................................................. 6.3
6.5.2 FEATURES AVAILABLE WHILE LISTENING TO MESSAGES ....................... 6.3
6.5.3 REVIEW A MESSAGE
............................................................. 6.4
6.5.4 WHILE LISTENING TO A MESSAGE ............................................... 6.4
6.5.5 PLAYBACK CONTROLS
........................................................... 6.5
6.5.6 EXPERT MODE FEATURES
....................................................... 6.5
6.5.7 AFTER LISTENING TO A MESSAGE
............................................... 6.7
6.6 MESSAGE SENDING FEATURES
....................................................... 6.9
6.6.1 RECORDING A MESSAGE
........................................................ 6.9
6.6.2 DELIVERY OPTIONS
.............................................................. 6.11
6.6.3 SEND TO GUEST MAILBOXES
.................................................... 6.13
6.7 CHECK DELIVERY
..................................................................... 6.13
6.8 PERSONAL OPTIONS ................................................................... 6.14
6.8.1 GREETINGS AND NAME .......................................................... 6.14
6.8.2 TEMPORARY GREETING
......................................................... 6.15
6.8.3 ACCESS CODES ................................................................... 6.15
6.8.4 NOTES ABOUT ACCESS CODES
.................................................. 6.16
6.8.5 GROUP DISTRIBUTION LISTS .................................................... 6.16
6.9 OUTDIAL .............................................................................. 6.17
6.9.1 OUTDIAL BINS ................................................................... 6.18
6.9.2 OUTDIAL ADMINISTRATION
.....................................................
6.19
6.9.3 TURN OUTDIAL ON/OFF
......................................................... 6.22
6.9.4 ANSWERING AN OUT-DIAL CALL
................................................. 6.22
6.9.5 THINGS TO KNOW ABOUT THE OUTDIAL SCHEDULE ........................... 6.23
6.10 RETURN TO ATTENDANT.
.............................................................
6.23
6.11 TELEPHONE ANSWERING MODE ..................................................... 6.23
6.11.1 SHORTCUT FOR NON-SUBSCRIBERS ............................................
6.23
6.11.2 CALLS FORWARDED TO THE SYSTEM .......................................... 6.23
6.11.3 TRANSFER TO OPERATOR ...................................................... 6.24
Section 7 - Auto Attendant
7.1 INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.1
7.2 HOW CALLERS USE AN AUTOMATED ATTENDANT ...................................
7.1
7.3 SETTING UP AN AUTOMATED ATTENDANT ........................................... 7.1
7.4 PROGRAM SYSTEM PORTS
............................................................
7.2
7.5 RECORD A GREETING ................................................................. 7.3
7.5.1 SAMPLE GREETINGS
.............................................................
7.4
7.52 RECORDING SYSTEM GREETINGS ............................................... 7.5
7.5.3 PLAYING SYSTEM GREETINGS
...................................................
7.5
7.5.4 ERASING SYSTEM GREETINGS ................................................... 7.5
7.6 PROGRAM A MAILBOX FOR AUTOMATED AmNDANT
..............................
7.6
7.7 RECORDING A MAILBOX GREETING .................................................. 7.6
7.8 TESTTHE APPLICATION ............................................................... 7.7
7.9 TRAIN SUBSCRIBERS AND OUTSIDE CALLERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.7
iv
INFOSTARIW2
System Administrator’s Manual
revised 7191