Programming instructions
Operation
6.2.5 ALLOWABLE TlME BETWEEN KEYS WHEN ENTERING NUMBERS
There are a number, of places in the system where numbers must be entered: mailbox numbers, group
list numbers, phone numbers, and times, for example. The system waits a few seconds between num-
bers, and if no additional key is entered in the allowable time, the system assumes that there are no
more digits. The system then responds based on the digits it received. If, for example; when entering
mailbox 563 as a destination, if there is too long a pause between the 6 and 3, the system will think
that the destination is system group list 56. The system always confirms the destination and gives the
subscriber a chance to correct any mistake (using IZl to cancel the last input).
6.2.6 THE IXl KEY AS A NUMBER TERMINATOR
For the person who does not want to wait for the system’s timer to automatically signal the end of a
number, the •I key can be entered to mark the end of an entry-even though it is not required. This
step is useful for entries with a variable number of digits, such as access codes.
6.2.7 THE •I KEY AS A RECORDING TERMINATOR
When the system does not know how long an action will take (e.g., recording a message or personal
greeting), the system requires use of a
q
key to indicate the end of the action. If the system hears a
certain amount of silence, it assumes that the •j key was inadvertently omitted. The system reminds
the caller to press lJ!l if the desired action has been completed. (If there is a very noisy telephone
circuit or loud background noise, the system may think that the person is still talking.)
6.2.8 DIALING IXI TO HANG UP
When subscribers end a system session, they should dial the W key as many times as it takes for the
system to say “Exiting the system. Good-bye.” The system is always listening for silence on the line
and hangs up automatically when it realizes that no one is there. It can hang up a few seconds faster
if subscribers dial
q
. Saving a few seconds of connect time for each subscriber results in higher sys-
tem availability for all users.
6.3 FIRST TIME USE
The system teaches new subscribers the basics during their first sessions by means of a new user tuto-
rial. The first time a mailbox is used, the subscriber must go through the entire tutorial. Every new
subscriber is given a mailbox number and a temporary access code. When new subscribers enter their
mailboxes for the first time, the system helps them establish permanent access codes, and record their
names for the mailboxes.
6.4 SPECIAL SYSTEM NOTICES
As soon as subscribers enter their mailboxes, they may hear certain system notices that are played
automatically.
6.4.1 BROADCAST
Broadcast messages are recorded by the system administrator and are sent to all subscribers. These
messages contain important announcements about the system (e.g., “The following system enhance-
ments will be available to all subscribers effective . ..“) or the company (e.g., “Tomorrow will be a
half-day holiday.“). Subscribers
must
listen to broadcast messages.
6.4.2 ERASED MESSAGE NOTICES
An erased message notice informs a subscriber that a message was automatically erased, or is about to
be erased. An erased message notice may be skipped. Subscribers cannot save these messages and
skipping them simply saves subscribers from having to listen to the entire notice.
6.2
INFOSTARIVXZ
System Administrator’s Manual
revised 7191