Programming instructions

Q Reports - The optional Reports feature is designed to help system administrators analyze data and
monitor subscriber’s usage so they can operate their systems at optimum performance and plan for
additional capacity (ports and hours). Reports are accessed via the system monitor. The reports can
be viewed on the system monitor, printed to the system printer, or “printed” to a floppy disk for
storage. The follotiing reports are available:
The Mailbox Directory report provides a listing of the mailboxes programmed in the system.
The Mailbox Summary report provides a usage report for each mailbox.
The Uninitialized Mailbox report provides a listing of mailboxes which have been created, but have not
been used for the first time by a subscriber.
The .Sy.stem Group Listreport provides a listing of the members of each of the system group lists estab-
lished.
The Persona/ Group List report provides a listing of the members of each of the personal group lists
established for each mailbox.
The Port Statistics report is a listing of the number of times each port is used (inbound, outbound, and
total), the amount of time (inbound, outbound, and total) each port is in use, the number of transfers, and
the percent of time busy for total reporting period.
The /-/our/y Port Statistics report provides the number of connections to the system, the number of con-
nect minutes, the number of ports busy, and the time busy for the system by hour.
The System Port Statistics report provides a summary of port activity for the reporting period.
The Outdialing Detail report provides a listing of each outdial call placed by the system.
See the attached section titled System Administration Reports for a detailed description of the Reports fea-
ture.
0 Multiple Greetings - Additional greetings are available for each mailbox. These are greetings 4,5 and 6.
These greetings are played when the appropriate code is sent before the mailbox number by the telephone
system the VX2 is integrated with. Each subscriber mailbox supports the following greetings:
m Greeting 1 - Name
a Greeting 2 - Mailbox Greeting (played when mailbox number is dialed into the VX2)
a Greeting 3 - Temporary Greeting (when active, overrides all other greetings)
n
Greeting 4 - No Answer Greeting (played when *l + mailbox number is dialed into the VX2)
* Greeting 5 - Busy Greeting (played when *2 + mailbox number is dialed into the VX2)
w Greeting 6 - Out of Office Greeting (played when *3 + mailbox number is dialed into the VX2)
In order to make use of these greetings, the telephone system must be able to send the appropriate code
before the mailbox number, for each status of an extension.
To record the additional greetings:
. Dial 3 for Personal Options
n
Dial 1 for Greetings
= Dial 2 to Record
n
Dial #, then the greeting to be recorded (4, 5, or 6).
Page 2 of 4 March 2, 1992