Programming instructions

Section 9 - Outdial
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9.1 INTRODUCTION
The system uses the optional outdial feature to call subscribers and notify them that a new message
has been received in their mailbox. Subscribers can control how they want this feature to work. A
subscriber specifies:
0 The telephone number where they can be reached. This number may be a telephone system (or
Centrex) extension, a local or long distance telephone number, or the telephone number and
dialing sequence of a pager.
NOTE: If the telephone number is a PBX extension, be aware of call forwarding. The
outdial call should not be call forwarded back to the VX2. Otherwise, the outdial message
will be recorded as a new message. Make certain the timer for call forward - no answer is
longer than the VX2’s timer for an unanswered call (default value is 4 rings).
l An alternate telephone number.
0 The type of message that causes an outdial call. A subscriber can specify either all new messages,
or only priority new messages. In addition, a subscriber can limit outdialing to messages from a
member of a group list, or from a particular mailbox.
0 How long the system waits after the message has been received before placing the outdial call.
0 A schedule of when the system is allowed to call the subscriber.
0 The number of times the system is to attempt to reach the subscriber.
9.2 MAILBOX USER
A subscriber controls the outdial feature via telephone using the message notification portion of the
Personal Options menu.
Each mailbox user may establish 2 outdial schedules and an override schedule for weekdays and for
weekends. Schedules 1 and 2 can be programmed to accommodate time gaps in the same day. For
example, I want the system to call me at home from 6:00 am to 8:00 am and then again from 6:OO
pm to 8:OO pm. Schedule 3 is the override schedule.
When a subscriber selects outdialing (4 under Personal Options) the system tells the user if outdial is
active. If a user has activated Schedule 3 (the override schedule), the system will tell the user that
too.
The system allows each mailbox user to specify up to 9 outdial bins (numbered l-9), each of which
can contain an extension number, telephone number, or pager sequence. Each outdial bin may con-
tain up to 46 digits. A mailbox user may enter a pause (required in some pager sequences) by enter-
ing *.
A user may specify an alternate bin number. If the system fails to reach a user at the primary bin
destination after the programmed number of attempts, it will automatically attempt to notify the user
at the alternate bin destination using the same number of attempts. If after this, the system still has
not reached the user, no further attempts are made.
INFOSTARlVX2
System Administrator’s Manual
revised 7191
9.1