Programming instructions

Custom Call Routing
If the caller presses a 4, route the call to CCR record 1 message 4. Each message is another menu.
If the caller presses a, 5, route the call to telephone system extension 3 155.
If the caller presses a 6, route the call to mailbox 2001 (listen only bulletin board containing travel
directions).
If the caller presses a 0, route the call to telephone system extension 3001 which is the system opera-
tor.
If the caller presses a *, route the call to the entry point for non-subscriber voice mail
If the caller presses a #, route the call to the entry point for subscriber voice mail.
SATURDAY GREETING/MENU
Next we program the CCR menu for use on Saturdays. The only difference on this menu is that when
this CCR menu is not active, calls are routed to the after hours mailbox - 2002.
1. Enter EXC for the company. The cursor moves to CCR.
2. Enter the number of the record to be programmed (in this case it is 1) , and press the RETURN key.
The cursor moves to Msg #.
3. Enter the number of the message (menu/greeting) to be programmed (in this case it is 2). The system
should display the message, “Information not found, press 4 to continue.” Press the RETURN
key.
4. Using the RETURN key to move around the screen, enter the information shown in Figure 8-6.
5. When all desired fields are complete, press the F5 key to save. The system prompts for confirmation.
Press Y to save the information, and N to return to the screen and change something. We will record
the message for this menu later.
6. To start a new record, press the F3 key, and answer Y.
[CCR MAILBOX SCREEN]
[1][c][0000001][3]
[21[El[401- 1 L-1 [31[-1[- 1 L-1
[4][c][0000001][4]
[51 [El [3155-l L-1 181 [Ml [000~00~1 L-1
[71 f-1 [ -1 I-1 181 I-1 [- 1 r-1 101 i-1 I- I I-1
[*I [Ml tooo~o~~l t-3 tOliE [3ooI~lt-l t~lt~ltooo2oIIlt-1
[C] GOT0 NEXT CCR BOX
[D] DIAL EXT. SCREENED
[Y] GOT0 MAILBOX [E] DIAL EXT. NOT SCREENED
ERRORS
MAX WRONG KEY ERRORS...[P] MAX TIME OUT ERRORS....
MAX ERRORS [-I[
-I[-1
MAX TIME OUT [-I[
q [FS]CLEAR [F~]SAVE [FB]DEL [~7]scRo~~ [FB]FIND [FQ]PREV [FIOINEXT [ESC]QUIT :
Figure 8-6 CCR Mailbox For Saturday Main Greeting
INFOSTARIVX2
System Administrator’s Manual
revised 7191
8.23