Programming instructions

Custom Call Routing
20. Press the F5 key to save the information, The system prompts for confirmation. Press Y to save, or N
to return to the screen and change something.
,
[CCR MAILBOX SCREEN]
CCR[OOOOOOl] MSG#[l]
MSG MUST BE HEARD (Y/N)
tN1
OPEN [-2345'31
[08:00 - 16:30] FROM/TO
OTHER TIMES GOT0 [ld][OOO2002][-]
*... V&
111 [El [00’304011[-1
121 [El [00047011 l-1
[31 [Ml [000~00~1 L-1
[41 [El [00033031[-1
[51 f-1 I- I I-1 161 I-1 [- 1 L-1
1 [7lLl[- IL1 1 [3lLl[- 1 Ll 1 [gl I-1 I- I I-1 1
[*I [Ml [0002Ol21 t-1 [Ol [El [00030011 I-1 [#I [Ml [00020111 r-1
[C] GOT0 NEXT CCR BOX [D] DIAL EXT. SCREENED
[M] GOT0 MAILBOX [E] DIAL EXT. NOT SCREENED
ERRORS
MAX WRONG KEY ERRORS...[2] MAX TIME OUT ERRORS......[l]
MAX ERRORS [-I[
-1 t-1
MAX TIME OUT [-I[
-1 t-1
= [F~IcLEAR [F~]SAVE [FB]DEL [F~]SCROLL [FB]FIND [F~]PREv [FIO]NEXT [ESC]QUIT =
Figure 8-3 Example CCR Mailbox Screen
8.8.3 RECORD GREETINGS FOR THE BULLETIN BOARD MAILBOXES
Mailbox 2001 is the bulletin board mailbox to be used by customers requesting catalogs. Mailbox
2002 is the bulletin board mailbox to be used as the after hours greeting.
NOTE: The system must be on line to record the greetings.
To record bulletin board greetings for a mailbox, call the mailbox as a subscriber, enter the mailbox’s
access code, and follow the prompts to record a greeting.
Record a greeting similar to the following for mailbox 2001,
“To receive an ABC Company catalog,
at the tone, please leave your full name, mailing address, city, state, and zip code. A catalog will be
mailed to you.”
Record a greeting similar to the following for mailbox 2002,
“Thank you for calling ABC Company.
Our business hours are 8:00 AM to 4:30 PM Monday through Friday.”
8.8.4 RECORD THE CCR MENU
If you have been programming the system off line, perform the first 3 steps. If the system is already
on line begin with step 4.
1. From the Main Menu press the F3 key, then press 1. The Run Dialogue screen appears.
2. Press the FS key, and then press Y to confirm.
3. Press the RETURN key to put the system on line.
4. Press the F8 key. The On Line Programming screen appears.
INFOSTARIVX2
System
Administrator’s
Manual
8.15