User guide

No connection can be opened

Step 1

Type – http://vodafonemobile.vmb or http://192.168 .1.1 into your

browser, and check the device status on the current network panel

and go to Diagnostics in Help. These may help to indicate the

source of the problem.

Step 2

Wait a few minutes and try to connect again. This is most often –

a temporary problem, especially if an ‘Error 631’ or ‘Error 619’ is

referenced. If the problem persists, please call Support.

Close QuickStart and then re-open it. –

Step 3

Re-start your computer –

Open the QuickStart application window –

Select the Settings heading on the Navigation bar –

Select the Network entry in the Menu bar on the left –

Check which option is selected. If the option is set to a ‘Preferred’ –

option, set it to an ‘Only’ option

Click ‘Save’ to save your change. –

Step 4

If you are using a VPN (Virtual Private Network), contact the –

administrator of your VPN.