User guide

No network can be found

Change your physical location: in a building, move closer to a

window, move higher up, or go outside

Open the QuickStart application window –

Select the Settings heading on the Navigation bar –

Select the Network entry in the Menu bar on the left –

Click ‘Search’ to search for available networks –

See if you can connect to one of the allowed networks –

listed

Click ‘Save’ to save your change –

If you are abroad, contact Support, and check that data –

services and roaming are enabled on your account.

Re-installing the software

If you want to re-install the software from the USB Stick, you

need to ﬁ rst delete the Vodafone Mobile Broadband Service

software from your computer.

From the Windows Start menu, select Settings> –

Control Panel>Add or Remove Programs (XP) or Programs

and Features (Windows 7)

Run the Vodafone Mobile Broadband Uninstaller –

Re-insert your USB Stick and the software will re-install. –

Note: If you can

see the application

window in your

browser, you can

find more hints

and tips in the Help

area. Selecting the

Help option on the

Navigation bar in

any view, and then

‘Diagnostics’ in

the Menu bar, may

help you to identify

a problem. This

area also shows

information that

may be required if

you need to contact

Support at your

mobile network

operator. Select

‘Support’ from the

Menu bar for more

information and local

support.