User guide

Hints

and tips

The application won’t install on Windows

If the software does not install, or the install progress bar keeps

looping

From the Windows Start menu, select Settings>Control –

Panel>System>Hardware>Device Manager

Expand ‘Universal Serial Bus Controllers’ –

Right-click ‘USB Mass Storage Device’ and select ‘Uninstall’ –

If your devices are not reloaded, select ‘Scan for Hardware –

changes’ from the ‘Action’ menu.

Cannot open Mobile Wi-Fi web UI application window

The following things may prevent you from opening the

Vodafone Mobile Wi-Fi web UI application window by double-

clicking the desktop icon (if you have installed via a USB

connection) or entering the address http://VodafoneMobile.wiﬁ

or http://192.168.0.1 into your web browser:

Your computer already has a connection via an ethernet LAN –

cable

Your computer already has a connection via a different Wi-Fi –

network. You must be connected to the R210 via Wi-Fi to

access the application window

You may be using a VPN (Virtual Private Network). –

Unplugging the LAN cable, exiting your VPN, and checking that

you are connected to the Vodafone Mobile Wi-Fi SSID / network

may solve the problem.