User guide

139
Appendix
SoftBank 203Z
Q. PC does not recognize Wi-Fi router
A. Make sure Wi-Fi router is properly connected to PC.
A. Remove Wi-Fi router from PC, restart PC, then
reconnect Wi-Fi router.
A. For Windows 8, follow these steps to confirm proper
Wi-Fi router installation.
Desktop Explorer Right click Computer
Properties System Properties Hardware
Device Manager Confirm that "CWID USB SCSI
CD-ROM USB Device" in "DVD/CD-ROM drives," "ZTE
MMS Storage USB Device" in "Disk drives," "Remote
NDIS based Internet Sharing Device" in "Network
adapters," and "USB Mass Storage Device" in "Universal
Serial Bus controllers" are shown.
A. For Windows 7, follow these steps to confirm proper
Wi-Fi router installation.
Explorer Right click Computer Properties
System Properties Hardware Device
Manager Confirm that "CWID USB SCSI CD-ROM
USB Device" in "DVD/CD-ROM drives," "ZTE MMS
Storage USB Device" in "Disk drives," "Remote NDIS
based Internet Sharing Device" in "Network adapters,"
and "USB Mass Storage Device" in "Universal Serial Bus
controllers" are shown.
A. For Windows Vista, follow these steps to confirm
proper Wi-Fi router installation.
Right click Computer Properties System
Properties User Account Control Hardware
Device Manager Confirm that "CWID USB SCSI
CD-ROM USB Device" in "DVD/CD-ROM drives," "ZTE
MMS Storage USB Device" in "Disk drives," "Remote
NDIS based Internet Sharing Device" in "Network
adapters," and "USB Mass Storage Device" in "Universal
Serial Bus controllers" are shown.
A. For Windows XP, follow these steps to confirm proper
Wi-Fi router installation.
Right click My Computer Properties
Hardware Device Manager Confirm that
"CWID USB SCSI CD-ROM USB Device" in "DVD/CD-ROM
drives," "ZTE MMS Storage USB Device" in "Disk drives,"
"Remote NDIS based Device" in "Network adapters,"
and "USB Mass Storage Device" in "Universal Serial Bus
controllers" are shown.
Q. Drivers are not automatically installed when Wi-Fi
router is connected (Windows PCs only)
A. New hardware recognition takes a few seconds. If
installer does not automatically activate, remove Wi-Fi
router from PC, then reconnect.
A. Install the drivers manually. See "Manual Installation."
Q. Internet connection fails
A. Make sure you are within the service area.
A. If signal reception is poor, move to where signal is
strong, then reconnect.
A. The access point might be busy depending on the time
of day, wait a little while then reconnect.
A. Activate WEB UI and confirm that 3G/4G settings and
network settings are correct.
Q. Transmission fails
A. Make sure Wi-Fi router is properly connected to PC via
Wi-Fi or with Micro USB Cable. If connected via a Micro
USB Cable, disconnect the Micro USB Cable from Wi-Fi
router and PC, then reconnect it.
A. Signal may be weak. Move to where signal is stronger.
A. Restart Wi-Fi router.
A. Check Wi-Fi router battery level. If battery level is
low, charge using AC Charger, or by connecting to PC
via a Micro USB Cable. See "Charging Battery."
Q. Transmissions are slow
A. Signal may be weak. Move to where signal is stronger.
A. Connection may be poor. Try again later.
A. Interference with nearby WLAN device etc. may occur.
Change Wi-Fi router channel or connect with Micro USB
Cable.
Q. Forgot PIN/Unknown, PUK/USIM Card is locked
A. Contact Customer Service, General Information.
Q. USIM Card is not recognized
A. Confirm that USIM Card is properly installed. See
"Installing USIM Card."
A. Check USIM Card for damage.
A. Check USIM Card IC chip for scratches/corrosion.
A. Debris on USIM Card (particularly on IC chip) may
prevent recognition. Clean it with a soft cloth.
A. Contact Customer Service, General Information.
Q. Confirming Administrator logon
A. For Windows 8, follow these steps:
Move the pointer into the upper-right or lower-right
corner charm Control Panel Change
account type in User Accounts and Family Safety
Make sure the account is "Administrator."
A. For Windows 7, follow these steps:
Start menu Control Panel User Account
and Family Safety User Account Confirm
that the type of account currently logged into is
"Administrator."