Install guide

Vodafone Mobile Connect ReadMe
• For some WLANs, automatic authentication is done as soon as the connection is
established. This authentication needs some data from the SIM card. If the SIM
card is inserted for the first time, there is a possibility that the data is not ready for
successful authentication. Workaround: disconnect and connect again.
• Automatic authentication which is done for some wireless LANs is dependent on
the server side as well, and can last up to 30 seconds.
General device issues:
• Contacts: Unicode is implemented but most of the devices do not support Unicode.
Only Sierra Wireless, Motorola and LG devices support Unicode phonebooks. All
other devices do not support them: Novatel Wireless, Option, Sony Ericsson,
Seiko, Nokia 6282, Samsung, Rim and HTC.
No phonebook import possible if contacts contain special Unicode characters.
No phonebook export (add contacts) to SIM / device possible if contacts on SIM /
device contain special Unicode characters.
Option devices:
• The K3760 cannot be used after resuming from Standby or Hibernation. Also,
when the device is removed from the computer and then plugged in again, it will
not be recognised afterwards. Workaround: reboot the computer.
• Device selection doesn't work properly between two devices which are available
at the same time.
• Vodafone Mobile Connect is not able to show the own phone number (in Help ->
Diagnostics) if it is stored on the SIM for the following devices: Option GT Ricola,
Option Colt.
Ericsson devices:
• Contacts: Phonebook functionality issues with Ericsson devices when
synchronizing contacts if a contact contains a backslash ("\").
Novatel Wireless devices:
• The Novatel Wireless MiFi 2352 cannot be used after resuming from Standby or
Hibernation. Workaround: remove the device from the computer, and plug it in
again.
• The Novatel Wireless MC950D does not support the “Check Balance” feature
• Contacts & SMS: devices from Novatel Wireless only support 7-bit ASCII
characters
• Sometimes Novatel Wireless MC950D (with firmware 3.1) and X950D return RAS
error 668 when trying to connect. To fix the problem, please update the firmware
to the latest version.
• Novatel Wireless U630: the SmartCard driver is not available on Vista. Please
ignore the error message during device installation.
• Novatel Wireless U630: after making changes to the network settings, please
perform a manual network search to get the changes adapted.
• Device selection doesn't work properly between two devices which are available
at the same time.
Sierra Wireless devices:
• Sierra Wireless MC8775: after successfully sending a SMS, an error message will
be shown: “The following SMS could not be sent”. The reason for this is that the
Vodafone Global Product Support
Document Version: 1.0
© Vodafone Group 2010
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