Install guide
Vodafone Mobile Broadband ReadMe
Vodafone Global Product Support
Document Version: 1.1
Vodafone Group 2012
Page 12 of 17
[007] The menu setting "Options / Standby" is not available on Windows Vista, eg.
it is not possible to allow or prevent standby or hibernate.
[008] In rare cases it is not possible to connect immediately after Vodafone
Mobile Broadband has been installed and a data card is recognised.
Workaround: restart Vodafone Mobile Broadband.
General:
[090] Contact names in Greek must be 8 characters long if you want to export
them to the SIM card.
[084] When using an NDIS 6.2 device on Windows 7, Windows displays a
different signal strength than Vodafone Mobile Broadband.
[071] VPN Clients like the Cisco client version 5, which rely on a Deterministic
Network Enhancer (DNE), cannot be used with NDIS 6.2 devices on Windows 7.
A software update is available for the DNE which fixes this issue:
http://www.citrix.com/lang/English/lp/lp_1680845.asp
Please refer to the table in the chapter “Supported Devices” to check if your
device supports NDIS 6.2 on Windows 7. If it does, the software update is
needed.
[040] Windows 7 and NDIS 6.2 devices: it is not possible to enter the PUK. This
is a Microsoft bug which will be fixed in Windows 7 Service Pack 1.
[011] If the own number (MSISDN) cannot be accessed or found, a link to the
relevant section of the Help file is displayed on the Help/Diagnostics window.
Please select 'Device' on this page of the Help file to get further information on
how to get the MSISDN.
[012] The help file for Vodafone Mobile Broadband Lite contains only
troubleshooting topics for all languages.
[013] Vodafone Mobile Broadband does not support more than one attached
device at the same time.
[014] For some WLANs, automatic authentication is done as soon as the
connection is established. This authentication needs some data from the SIM
card. If the SIM card is inserted for the first time, there is a possibility that the
data is not ready for successful authentication. Workaround: disconnect and
connect again.
[015] Automatic authentication which is done for some wireless LANs is
dependent on the server side as well, and can last up to 30 seconds.
General device issues:
[017] Contacts: Unicode is implemented but most of the devices do not support
Unicode. Only Sierra Wireless, Motorola and LG devices support Unicode
phonebooks. All other devices do not support them: Novatel Wireless, Option,
Sony Ericsson, Seiko, Nokia 6282, Samsung, Rim and HTC.
No phonebook import possible if contacts contain special Unicode characters.
No phonebook export (add contacts) to SIM / device possible if contacts on SIM /
device contain special Unicode characters.
Huawei devices:
[092] The K4505 has a DHCP release time of only 2 hours. In very seldom cases
this can cause a problem with VPN configuration.
[074] [093] When connecting using the R201 or K3765 on Windows 7, Windows
reports being connected to an “Unidentified Network”.