User Manual Vodafone H20 English Designed for Vodafone Zuhause!
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Your telephone functions on a GSM network (GSM 900 MHz and DCS 1800 MHz). We remind you that this telephone is approved in accordance with European standards. You should carefully read this manual so that you can use your telephone efficiently and under the best conditions. WARNING Make sure that your SIM card is compatible with your telephone. If you insert an incompatible SIM card, a message will be displayed when you switch your telephone on. Ask your operator for information.
Table of contents Precautions and Safety Information SAR Notes to reduce impact by radio wave fields Safety guideline Environment 6 6 7 7 10 The telephone’s menus Glossary 11 13 Summary of functions 14 Contents of pack Presentation of telephone 15 16 Function buttons Alphanumeric keyboard 17 17 Welcome screen Activation Information on the SIM card Installing the SIM card and the battery Charging the battery Switching on/off, and activation PIN code Changing the PIN code Adjusting the date and time
Service Dialling Numbers (SDN) Fixed Dialling Numbers ( FDN ) Configure the address book To view the state of the memory Messages Receiving a message To write a message with Easy Message T9® Read a message and reply to it Message Folders Voice messages Broadcast messages SMS settings State of the SMS memory History List of recent calls Call duration counters Ring tones Choose the volume and type of ring tones Display Display on the idle screen The backlighting Modifying the contrast Settings Call setti
Precautions and Safety Information SAR THIS MODEL IS IN ACCORDANCE WITH INTERNATIONAL REGULATIONS ABOUT RADIO EMISSIONS Your mobile unit emits and receives radio signals. It is designed, so limits for radio signal emission are not exceeded, as stipulated by international regulations. These regulations were developed by the independent scientific organization ICNIRP that include safety items that ensure the safety of all people independent of age and health.
Since SAR is measured during highest emission power of the unit, the actual value is usually below the value listed above. This is caused by automatic power change of the unit, ensuring, that only the required minimum power is used to reach the network. Newest scientific studies of the World Health Organization (WHO) there are currently no special safety measures for use of mobile unit required.
Do not expose the phone to extreme conditions (below -10°C and above + 55°C) Physiochemical reactions during charging do increase the temperature of the battery. The battery is automatically protected from overheating. Do not leave the phone within reach of small children (danger of suffocation). Electrical safety Only use chargers from Vodafone or SAGEM. Use of other chargers may be dangerous. The input voltage must be within the data listed on the charger.
Electronic equipment in medial applications Your telephone transmits radio signals, that may disturb electronic equipment or implants, such as hearing devices, pace-makers, insulin pumps, etc. You should keep a minimum distance between the mobile phone and the implant of at least 15cm. Please contact your doctor or the manufacturer of the unit if you have any further questions. Hospitals Always turn your mobile phone off, if signs or staff in hospitals indicate to do so.
Additional equipment You should use additional equipment by SAGEM to ensure optimal operation of the phone and the equipment. Environment Packaging Please refer to your local waste management rules and regulations for easiest recycling of your packaging material. batteries and battery packs Batteries and battery packs must be disposed off within legislative requirements. Product The x-ed trash can indicates, that this is an electrical or electronic product (including additional equipment).
The telephone’s menus • To reach the list of menus, use the upper and lower navigation buttons. • Use the upper and lower navigation buttons to move within the menus. • Use the button to validate an entry or go into a menu (or a sub-menu). • Exit a menu or return to the level of the previous menu using the button .
Tones Ring volume Ring tone Message tone Keypad volume Call volume Display Standby screen Light Contrast Settings Call settings Time and date Network settings Locks Language Restore defaults Applications Calculator Box game Organizer Calendar Alarms Operator 12 The telephone’s menus
Glossary Outgoing call: A call initiated with your telephone. Incoming call: A call received with your telephone. SIM card: The card supporting your subscription and your entitlement to access services. The detachable part is the "micro-SIM". PIN: The personal code related to your SIM card. PIN2: The second personal code related to your SIM card for accessing certain functions. Terminal code: The terminal code is a confidential code designed to protect the terminal in case it is stolen.
Summary of functions Call: Enter your number, then press on Reply: Press on . . Call release: Press on . Switch off: Press on (long press) . Hands-free: In conversation, to activate or deactivate the hands-free mode, press on Options/Speakerphone . NOTE ! In this mode, do not hold the telephone to your ear. Silent mode: To activate or deactivate silent mode, make a long press on . To lock the keyboard from the idle screen: Make a long press on .
Contents of pack When you open the box, check that all the items are present: 1 - The telephone 2 - The mains charger 3 - Ni-MH battery 4 - The user manual Content of pack 15
Presentation of telephone Colour screen Earpiece Validate/return function buttons Navigation Call release Switch telephone off/on (long press) Call acceptance H20 Recent calls Button address-book access Direct SMS access Alphanumeric keyboard Access to a voicemail (long press) M1: rapid access button M1 M2 M2 : rapid button access Microphone 16 Presentation of telephone
Function buttons Switch off/switch on - Call refusal - Call accepted. Making a call - Receiving a call. Idle: direct access to calendar. Short press : return to previous menu - Deleting a character. Long press : delete entire entry. Idle: access to the Calculator function Validation. Upper and lower navigation buttons - Enter and navigate within the menus. - Adjust the sound level during conversation (lower button: quieter, upper button: louder). Alphanumeric keyboard It has 12 keys: 0 to 9, and .
Welcome screen According to the events that are taking place, the welcome screen shows the following: - Battery charge indicator (blue = charged, white = discharged). - Network signal level indicator (maximum level: 5 elements; no network coverage if there are no elements). Impossible to make outgoing calls: no network coverage. Call in progress. The letter R means that the network does not correspond to the subscription. Silent mode activated. Alarm mode activated.
Buttons and under the screen are assigned, as necessary, to the actions which are described at the bottom of the screen near the buttons. For example: Validate: pressing button function. Return: pressing button menu. validates the current returns to the previous NOTE: Use to quickly access the SMS menu. Use to quickly access the list of contacts in your address book.
Activation Information on the SIM card SIM card This card must be handled and stored with care to avoid excessive twisting or scratching, which would damage it. In case you lose your SIM card, inform your operator or service provider immediately. NOTE Do not let young children have access to your SIM card. So that you can use your telephone, you have a smart card called a "SIM card".
Installing the SIM card and the battery - Turn the telephone and remove the rear cover (mark 1). Lift the bottom of the cover from the notch (2) then lift off the top. 1 2 - Remove the battery block - Remove the SIM card holder by pushing it to the left and lifting it (a). Slide the card into the cover, with the copper elements facing the telephone and the bevelled corner at the top right (b). Close the cover by pushing it to the right (c).
- Place the battery block (mark 3) in its location, then insert the small connector (mark 4) in its housing, taking care to respect the direction of the wires (mark 5). 3 5 4 Black wire Red wire Insertion direction - Place the rear cover (mark 3), first hooking the top, then pressing the bottom down until it closes fully. 3 NOTE If the phone is already on, first turn it off by pressing and holding the button before any SIM card handling.
Charging the battery Your telephone is powered by a rechargeable battery. A new battery must be charged for at least 2 hours before it is used for the first time. It will reach its nominal capacity after several usage cycles. When the battery is discharged, the telephone switches off. To recharge the battery: - Connect the charger to a mains plug. - Place the telephone on its charger. - The telephone starts charging and the "moving battery" image indicates that it is charging.
NOTE There is a danger of explosion if the battery is not replaced correctly or if it is exposed to fire. Do not short-circuit it. The battery contains no elements that you can change. Do not try to open the battery case. Only use appropriate batteries and chargers contained in the telephone manufacturer’s catalogue. Using any other type may be dangerous or invalidate the guarantee. The used batteries must be disposed of appropriately.
Keep the button pressed to switch the telephone on. Your telephone may ask you for your SIM card personal code when it is switched on. Enter the code of 4 to 8 figures provided by your operator. These figures are not displayed on the screen for security reasons. Press on OK to validate. PIN2 code This second code, provided by your operator, secures access to certain functions. NOTE If an incorrect PIN code is entered three times in a row, your SIM card is blocked.
Adjusting the date Set the date by entering it directly in numerical form. When the date and time are correct, press on the Save button to validate. Searching for the network Network indicator The network signal level indicator shows the quality of reception. If it shows less than three elements, look for a better reception location, to telephone under the best conditions.
Tips on efficient operation Your phone has a built-in antenna. As with any other radio transmitting device, do not touch the antenna unnecessarily when the phone is switched on. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed. Not touching the antenna area during a phone call optimises the antenna performance and the talktime of your phone.
International calls Keep the button pressed until "+" is displayed on the screen then, without waiting for the dialling tone, enter the country code, then the number of the person you are calling. Emergency services Depending on the operator, you can obtain the emergency services with or without a SIM card or when the keyboard is locked. You just need to be within a zone served by a network. To obtain the international emergency service, enter 112 then press on .
Hands-free mode During a call, to activate the hands-free mode, press on Options . Select Speakerphone and validate with OK . To deactivate the hands-free mode, press on Options Select Speakerphone off and validate with OK . . NOTE In this mode, do not hold the telephone to your ear. End of communication Press on . The "end of call" message appears on the screen.
Address book Displaying the address book You can memorise the telephone numbers that you call regularly: - in the SIM card, - in the telephone. Various icons give you information on the location of the address book where the number is memorised: Address book on your SIM card. Address book on your telephone. NOTE The number of numbers that the address book on the SIM card can hold varies according to its capacity; your supplier will be able to give you information about this.
Deleting a number To delete the content of a record in the address book, choose the name using the upper and lower navigation buttons, and validate using Options . Select Delete and validate with OK . Call groups You have the option of classifying correspondents recorded in the address book into call groups. You assign characteristics (ring tone, members, etc.,) to each group. By default, groups are already created in the telephone. To display the list of groups, go into Phonebook/Groups.
Call: Send SMS: Edit: Add member : Delete from group: to call the selected contact. to send a message to the selected contact. to modify the selected contact. to add a new contact to the group. to delete the contact selected within the group. Associating a ring tone with an address book group You can associate a different ring tone for each group in the address book. - Go into Phonebook/Groups. Select a group of your choice. Select Ring tone.
Speed dial This function lets you save the telephone numbers that you call regularly, so that you can access them quickly. You can save 11 numbers. Each of these numbers is assigned to one of the numeric keys (2 to 0, key 1 being assigned to calling the network answering machine) and to buttons M1 and M2 . To call a speed-dial number - To call a speed dial number, from the idle screen, make a long press on the button where the number has been programmed. The number is then automatically dialled.
Scroll to the number you want. Press to dial. Fixed Dialling Numbers ( FDN ) Use the menu Contacts/Fixed dialling to create a list of contacts to be used in FDN mode, in which the phone allows outgoing calls only to the specified phone numbers, if your SIM card supports this feature. PIN2 code is necessary. Enable/Disable FDN mode Use the menu Contacts/Fixed dialling/Enable FDN or Disable FDN. Enter PIN2 code to enable or disable FDN mode.
Scroll down to the desired name or number and press on OK to modify the number. Memory used To select the address book that you want to use, go into Phonebook/Options/Memory in use. Select the memory to be used and validate with OK . Copying an address book You can copy the names and telephone numbers from the telephone’s memory to the SIM card memory and vice versa. Go into Phonebook/Options/Copy all entries. Select the type of copy that you want to perform and validate with OK .
Messages The number of characters available and the number of the current section of the entered message are shown in the upper right corner of the screen. Receiving a message Access to this service depends on the network; for more information, consult your operator or service provider. When you receive a message, a sound signal is played (the one selected using the menu Tones/Message tone). The icon appears on your telephone’s screen. As long as the messages are not read, this icon remains on the screen.
Choosing the writing language Language By default, the language used is that which is activated for the telephone’s menu display (or English if the language not supported by Easy Message T9™ is chosen for the menus). Choose Options / Input language. Using the upper and lower navigation buttons, choose the preferred language and validate with OK . When writing a message: displays the options menu. lets you select the mode (ABC, 123, T9).
Additional entry modes The button lets you select the mode. The 123 mode is for entering figures. The ABC mode lets you enter words that do not exist in the dictionary, or words from another language. To enter a letter, press quickly on the corresponding key to scroll the letters and figure. Stop pressing when the desired letter appears. Symbols and accented characters can be entered by making a long press on the button. A list of symbols is displayed.
- Input language: you can choose the language for the T9 mode. Choose the preferred language using the scroll arrows and validate with OK . T9 mode will use this language. Read a message and reply to it When you receive a message, the indicator and the number of new messages, followed by the text "New SMS", are displayed. If the symbol flashes, this means that the memory for storing messages is full. To be able to receive new messages, delete several old messages in the Received Messages folder.
Voice messages The voice mailbox is a network service for which an additional subscription may be necessary. For more information, or to obtain your voice mailbox number, contact your service provider. Go into Messaging/Voice mail and select: • Cal voice mail: to call your voice mailbox using the number that you have recorded and listen to your messages. • Change number: to enter, find or modify the number of your voice mailbox. Press on Save to save it.
Broadcast messages This network service lets you receive messages from your service provider on various subjects, such as the weather or road traffic. For information on the subjects available and the corresponding numbers, contact your service provider. Activate/deactivate Go into Messaging/Cell broadcasts/Reception. Select On/Off to activate/deactivate the function. Languages This menu lets you choose the language in which you will receive messages. Go into Messaging/Cell broadcasts/Languages.
Change the validity period Select Validity period. Select the preferred period and validate with OK . Activate/deactivate message acknowledgement Select Delivery reports. Select On/Off to activate/deactivate the function. Define the reminder for unread messages When you receive a message, the SMS alert is played by your telephone. If unread messages remain in your inbox, this function lets you activate an SMS tone periodically as a reminder. Select New message alert.
History The telephone records the numbers of missed calls, incoming and outgoing calls, and the duration of your calls. The telephone records these calls only when it is switched on and is receiving a signal from a network that provides these functions. List of recent calls Go into Call records then select: • Missed: to see the last 10 telephone numbers from which someone has unsuccessfully tried to call you (network service).
Ring tones Choose the volume and type of ring tones You have a choice between numerous varied melodies and several volume adjustments, including one that is silent. You may choose to have your telephone ring on reception of calls and/or messages. Go into the Tones menu, then select: - Ring volume: choose the volume of the ring tone. - Ring tone: choose a ring tone for incoming calls. - Message tone: choose a ring tone for SMS reception. - Keypad volume: choose the preferred volume for keyboard beeps.
Display Display on the idle screen Go into Display/Standby screen. Screen background You can configure the telephone so that a screen background is displayed in standby mode. To do this, select Wallpaper. Use the 4 navigation buttons to choose a screen background and validate with OK . Activate/deactivate display of date/time on the title screen Go into Show time & date/ On or Off. The backlighting You can set your telephone’s period of inactivity at the end of which the screen switches off.
Modifying the contrast Carry out this adjustment if you see that the display on the screen is not readable. Go into Display/Contrast. Select the desired level with the left and right navigation buttons. The contrast is directly visible on the screen. Click on OK 46 when you have obtained a satisfactory level.
Settings Call settings Go into Settings/Call settings. Call transfer Select Call divert. Call transfer lets you redirect incoming calls to another number, for example, to your voicemail box. For more details, contact your service provider. The transfer options which are not provided by your SIM card or your network operator might not be displayed. Select the preferred transfer option, for example, when busy, to transfer voice calls when your number is occupied or if you reject an incoming call.
- Outg. int’l roaming: abroad, only numbers within the current country may be called, as well as those of your country of origin, namely, the country where your service provider is located. - All incoming: no calls may be received. - Inc. when roaming: no calls may be received when you are using your telephone outside your original coverage zone. - Change password: lets you define and modify the "call prohibition" password communicated by your service provider.
"Call waiting" service Select Call waiting. Choose Options/Activate for the network to send you an indication of a new call while a call is in progress (network service). Automatic redial Select Auto redial. Choose On, validate with OK up to 10 times after a failed call. for the telephone to try again Caller identification This function activates or deactivates the display of the caller’s number. Activation is only effective if you are subscribed to the "Caller identification" service. Select Caller ID.
Time/Date settings Go into Settings/Time and date. Adjusting the date and time Select Set time & date. Enter the date and the time using the keyboard buttons. After entering, validate with OK . - To move from one setting to another, use the upper and lower navigation buttons. - To reposition the cursor while entering, use the left and right navigation buttons. Date/Time format Select: - Date format or Time format: choose a format using the upper and lower navigation buttons, then validate with OK .
Security settings NOTE When you use the security functions to restrict calls (call limiting, limited group and authorised numbers), it may be possible to make outgoing calls to the emergency numbers on certain networks (for example, 112, 911 or any other official emergency number). Go into Settings/Locks. Select: - SIM card PIN: so that the telephone requests the PIN code each time it is switched on. Certain SIM cards do not allow deactivating the request for the PIN code.
Resetting the telephone When you reset your telephone, all the settings return to their initial values (factory settings), with the exception of the address book and the SMS. Go into Settings/Restore defaults. Enter the telephone’s code and press on OK the reset.
Applications Calculator You can use the calculator to carry out common operations. For this go into Applications/Calculator. - The telephone’s calculator can add (upper navigation button", subtract (lower navigation button), multiply (right navigation button), and divide (left navigation button). - Press on to enter a decimal point. - Press on to give the negative sign to the value entered. - Press on OK to display the result. Games Go into Applications/Box game, then select: - Start: to begin the game.
The purpose is to put the obstacles in their places on the red crosses. Move the man using the buttons below to reach the objective. Button Action Upper navigation button. Move up. Lower navigation button. Move down. Right navigation button. Move to the right. Left navigation button. Move to the left.
Organiser Calendar Go into Organizer/Calendar to see the calendar for the current month. To scroll to the different months (previous or following), use the 4 navigation buttons (upper, lower, left or right). NOTE To quickly access the calendar, press on the button from the idle screen. Alarms Go into Organizer/Alarms. Alarm triggered The alarm function activates the phone’s alarm each day at a time that you program. When an alarm is programmed, the indicator appears on the idle screen.
Programming an alarm You can program 3 different alarms. To do this: Select the alarm to be programmed and press on OK . 3 controls are available to you. Use the upper and lower navigation buttons to move from one control to another: - State of the alarm: use the left and right navigation buttons and select: Off: to deactivate the alarm. One time: to activate the alarm once. Mon~Fri: to activate the alarm each day from Monday to Friday at the programmed time.
Maintenance and battery Maintenance Clean your telephone with a slightly damp non-fluffy cloth. NOTE Certain chemical products can damage plastic materials. Avoid using spray products, certain special cleaning products, corrosive products, solvents, alcohol and detergents. Battery After a long period of non-use (several months), when connecting to the charger, the terminal might not start. In this case: - Disconnect the charger and connect it again for 1 second.
Technical characteristics Weight: 124 g Size: 133 x 47 x 17.
Troubleshooting PROBLEM SITUATION ACTIONS The telephone does not switch on Remove the battery and replace it. OR Place the telephone on the charger (check that it is plugged in) for about 5 minutes. No network recognition Remove the SIM card. Check that there is no foreign body at the location of the SIM card. Replace the SIM card, making sure to press it in as far as the stop. Impossible to start the telephone Put the telephone on charge for 15 minutes before starting it.
PROBLEM SITUATION ACTIONS Message SIM ABSENT Check that the SIM card is present and correctly inserted. Make a visual check of the SIM card. If the card is damaged, contact the operator’s sales point for a check. If the message remains, contact the after-sales service. Message PIN INCORRECT Error when entering the PIN. After three entry errors, the SIM card is blocked. Message SIM BLOCKED If an incorrect PIN code is entered three times in a row, your SIM card is blocked.
PROBLEM SITUATION ACTIONS Message SIM LOCKED On request from the operator, the telephone may only be usable on certain types of SIM card. This message indicates that the SIM card used is not appropriate. Remove the SIM card and restart the mobile. If the SIM ABSENT message is displayed, check the compatibility of the SIM card with the organisation that sold you the telephone. Otherwise, contact the after-sales service. The telephone’s display appears frozen Press a key on the keyboard.
PROBLEM SITUATION ACTIONS Communication cannot be established Check the structure of the number called. Check the presence of a least one element of the network icon. If the R icon is displayed without the name of an operator being displayed, only emergency calls are possible. Make sure that your call credit has not expired with your operator. Check that the SIM card used offers the service that you want to use and that its validity has not expired.
PROBLEM SITUATION ACTIONS Impossible to send messages Check that the SIM card used offers this service. Make sure that the message server is correctly programmed. Try to establish communication to check that the telephone and the network are operational. Try sending the message later. Voice mail is absent Check that the SIM card used offers this service. Program the link to the voice mailbox, using the information supplied by the operator.
Customer support From Vodafone GSM ( restricted to some countries ) 1212 From Germany 0800 172 12 12 From foreign countries 0049 172 12 12 The entire user manual could be consulted from the WEB site : www.vodafone.
Warranty Use the phone under normal operating conditions and for intended use only. Sagem Communications does not assume responsibility for use above and beyond the intended use and possible damages resulting thereof. Software developed for Sagem Communications is exclusive property of Sagem. Therefore it is prohibited to modify, translate, delete or disassemble the software or parts thereof. Conditions of Warranty To make any warranty claims, please contact your dealer.
2. During the warranty period, Sagem Communications replaces defective parts or respectively replaces the phone at its own discretion. For this to happen, it must have been agreed that labour required for warranty purposes is conducted at an authorized customer service point, and that shipping costs (transport and insurance) for returning the phone to the address given to Sagem customer service (phone number to be included on delivery slip) is taken over by the customer.
Defective parts that are replaced during repair become the property of Sagem Communications. If not agreed otherwise, the repair time and the time, in which the phone cannot be used due to the repair, must not exceed the warranty time, as stated in section 1. The warranty conditions only apply, if the phone was fully paid for at time of the warranty claim. 4.
Unauthorized repair without written permission by Sagem of a modified or added phone or respectively rework without written permission by Sagem of software changed or added by Sagem Communications Functional errors, caused by use of products and accessories that are not compatible with the phone Mobile phones, returned to Sagem Communications, which do not fulfill the return conditions applicable for warranty.
User Manual - Data subject to change without notice 04/2009 © Vodafone 2009. Vodafone and the Vodafone logos are trademarks of the Vodafone Group. Any product or company names mentioned herein may be the trademarks of their respective owners. © Vodafone Group 2009. Vodafone und die Vodafone Logos sind eingetragene Warenzeichen der Vodafone Group. Alle hier erwähnten Produkt-oder Firmennamen, sind eingetragene Warenzeichen ihrer jeweiligen Inhaber.
