User Manual
Table Of Contents
- Table Of Contents
- TABLE OF CONTENTS 1
- Contact Information
- Using the Online Help System
- #
- a
- b
- c
- d
- e
- f
- g
- h
- i
- j
- k
- l
- m
- n
- o
- p
- q
- r
- s
- t
- u
- v
- w
- x
- y
- z
- Hardware
- Access Points
- Bar Code Readers
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Portable Printers
- Remote Listening Systems
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Visual Training Devices
- Wired Portable Speakers
- Learning Zone
- Solution Zone
- Other Issues
- Equipment Problems
- Other Problems
- I can't get an assignment.
- I can't get my battery on.
- I can't get my battery off.
- I can't hear anything through the headset.
- I can't log on.
- I can't unplug my headset.
- I don't know what to say next.
- My bar code reader won't scan.
- My battery keeps falling off.
- My belt doesn't fit.
- My equipment is broken.
- My headset won't stay on.
- The Talkman terminal beeps every few seconds.
- The Talkman terminal does not appear in Terminal Manager.
- The Talkman terminal does not recognize a word.
- The Talkman terminal does not hear anything I say.
- The Talkman terminal does not respond to button presses.
- The Talkman terminal heard something I did not say.
- The Talkman terminal is telling me there are errors.
- The Talkman terminal keeps shutting off.
- The Talkman terminal makes clicking noises.
- The Talkman terminal makes static noises.
- The Talkman terminal will not load a task.
- The Talkman terminal will not load an operator template.
- The Talkman Terminal will not turn on.
- Sending Equipment Back for Repairs: Return Material Authorization (RMA) Procedures
- Other Issues
- Training Zone
- Working Zone
- Adding a Terminal to the Network
- Purpose
- Procedure
- Purpose
- Procedure
- Purpose
- Procedures
- Assembling a Talkman® OPEN Battery Housing
- Caring for Headsets & Microphones
- Purpose
- Procedures
- Changing Configurable Parameters
- Purpose
- Before You Begin
- Procedure
- Purpose
- Procedure
- Conditioning a Talkman® OPEN Battery
- Configurable Parameters
- Speech Recognition Parameters
- Configuring a Terminal
- Configuring Remote Listening Systems
- Purpose
- Before You Begin
- Procedures
- Configuring Visual Training Devices
- Creating Operator Voice Templates (enrollment training)
- Erasing Spoken Responses
- Purpose
- Before You Begin
- Procedure
- Troubleshooting
- Purpose
- Before You Begin
- Procedure
- Purpose
- Before You Begin
- Procedure
- Purpose
- Before You Begin
- Procedure
- Putting a Terminal to Sleep
- Purpose
- Procedure
- Removing a Talkman® T2 Terminal from a Belt
- Purpose
- Procedure
- Repeating Prompts
- Purpose
- Before You Begin
- Procedure
- Purpose
- Procedure
- Talkman® Terminals & Terminal Chargers
- Turning Off a Talkman® Terminal
- Turning On a Talkman® Terminal
- Using a Talkman® Terminal
- Purpose
- Procedures
- Using a Terminal During Each Shift
- Troubleshooting
- Using Bar Code Readers
- Waking a Terminal Up
- Purpose
- Procedures
77
To change this type of parameter, see Changing Task and Operator Parameters.
Parameters that Apply to an Operator
Some parameters apply to a particular operator, regardless of the task, but not to all
operators. These parameters should be set in the operator file. For instance, let's assume
an operator would like a terminal to stay on for a longer period of time before
automatically turning off when he or she is not speaking. By increasing the
SpeechWaitSecs parameter value in the operator's specific file, the administrator can
change the parameter without effecting other operators, terminals, or tasks.
The terminal looks in the \Talkman\Oper directory on the FTP server for this file. The file
is transferred to the terminal when loading an operator and takes effect after the operator
load is complete.
Note: If a parameter was set only in the (operator).vcf file, and then is removed, the
operator must be reloaded for that parameter to revert back to its default value.
To change this type of parameter, see Changing Task and Operator Parameters.
Parameters that Apply to a Terminal
Some parameters apply to terminal hardware, including such information as radio settings.
When a terminal is turned on, this type of parameter takes effect immediately.
To change these parameters, see Changing Configuration Block Parameters.
Terminal Communication Parameters
Some terminal parameters are set to establish communications between a terminal
and the Talkman network. It is very important that these parameters are set correctly
or the terminal will not be able to communicate with the Talkman system.
Network and Radio Parameters
The terminal automatically detects the type of radio being used. Some radio protocols
have a network ID, a domain, or other security or roaming parameters. The terminal
uses the radio defaults for these parameters unless an alternative is specified in the
terminal's configuration block (.cci) file.
The Talkman terminal must be given an IP address. A terminal normally obtains this IP
address from a DHCP server. If your site does not use a DHCP server, assign a static IP
address and subnet mask to each terminal in the terminal's configuration block.
Note: The above parameters are not listed in the Configurable Parameters Table,
but are found in the configuration block (.cci) file. If you have any questions about
the parameters in the configuration block , contact a Vocollect representative.
Terminal Manager Connection Parameters
The Talkman terminal requires a socket connection to the host computer running
Terminal Manager. For details about Terminal Manager, refer to the Terminal
Manager topic found in the Talkman Management System online documentation. The
terminal normally establishes this connection by looking for a host computer called
voctmgr on the network, and opening a socket on port 15001 to that computer. If DNS
is not being used, or if the host computer running the Terminal Manager application
has a different name than voctmgr, specify the Terminal Manager IP address or host
name in the terminal's configuration block (.cci) file.
Similarly, if Terminal Manager is set up to use a port other than 15001, the new
Terminal Manager port number must be specified in each terminal's configuration
block.