User Manual

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Operator in Pick Manager topic found in the QuickPick online documentation.
The Talkman terminal keeps shutting off.
1. Change the Battery.
2. Make sure you are placing the battery on correctly. See Inserting a Battery.
3. Check the battery compartment on the terminal to make sure it is not damaged. If it is
damaged, send the terminal back to Vocollect for repair. See Sending Equipment Back
for Repairs.
4. Check the host computer for crash dump files with this terminal's specific serial
number. For details about crash dump files, refer to the Sending Crash Dumps &
Snapshot Dumps to Vocollect topic found in the Talkman Management Software online
documentation.
The Talkman terminal makes clicking noises.
1. If the noise is more closely described as static, follow the directions for the Talkman
terminal makes static noises.
2. Reboot the Terminal.
3. Reload the code onto the Terminal. See Configuring a Terminal.
The Talkman terminal makes static noises.
1. If the noise is more closely described as clicking, follow the directions for the Talkman
terminal makes clicking noises.
2. Verify that the headset is connected properly. See Connecting & Disconnecting
Headsets.
3. Try the headset on a terminal that is not having problems.
4. Try a different headset on the terminal with the problem. See Wearing a Talkman
Terminal and Connecting & Disconnecting Peripherals.
5. Send the terminal back to Vocollect for repair. See Sending Equipment Back for
Repairs.
The Talkman terminal will not load a task.
1. Try loading the task again. For details about loading the task, refer to the Assigning a
Task to a Terminal Group topic found in the Talkman Management Software online
documentation.
2. Make sure the terminal is properly placed in a terminal charger. See Placing a Talkman
Terminal into a Terminal Charger.
3. Check for error messages in Terminal Manager. For details, refer to the error messages
section of the Talkman Management Software online documentation.
4. Put the terminal in debug mode to look for a clue to the problem. For details about
debug mode, refer to the Logging Debug Information from a Terminal topic found in
the Talkman Management Software online documentation.
5. Check to be sure the green status light beside the terminal icon in the Terminal
Manager window is blinking green.
6. Make sure you are in radio range of an access point.
7. Make sure the terminal's ChangeTaskEnabled parameter is set to 1. See Configuring a
Terminal.
8. Make sure that tasklist.vtl exists on the FTP server and contains the name of the task
you are trying to load. Refer to the Importing Files to the FTP Server topic found in
the Talkman Management Software online documentation.
9. Make sure the task has been imported to the FTP server. For details about importing
files, refer to the Importing Files to the FTP Server topic found in the Talkman
Management Software online documentation.
10. Reboot the terminal. See Rebooting a Talkman Terminal.