User Manual
Table Of Contents
- Table Of Contents
- TABLE OF CONTENTS 1
- Contact Information
- Using the Online Help System
- #
- a
- b
- c
- d
- e
- f
- g
- h
- i
- j
- k
- l
- m
- n
- o
- p
- q
- r
- s
- t
- u
- v
- w
- x
- y
- z
- Hardware
- Access Points
- Bar Code Readers
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Portable Printers
- Remote Listening Systems
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Visual Training Devices
- Wired Portable Speakers
- Learning Zone
- Solution Zone
- Other Issues
- Equipment Problems
- Other Problems
- I can't get an assignment.
- I can't get my battery on.
- I can't get my battery off.
- I can't hear anything through the headset.
- I can't log on.
- I can't unplug my headset.
- I don't know what to say next.
- My bar code reader won't scan.
- My battery keeps falling off.
- My belt doesn't fit.
- My equipment is broken.
- My headset won't stay on.
- The Talkman terminal beeps every few seconds.
- The Talkman terminal does not appear in Terminal Manager.
- The Talkman terminal does not recognize a word.
- The Talkman terminal does not hear anything I say.
- The Talkman terminal does not respond to button presses.
- The Talkman terminal heard something I did not say.
- The Talkman terminal is telling me there are errors.
- The Talkman terminal keeps shutting off.
- The Talkman terminal makes clicking noises.
- The Talkman terminal makes static noises.
- The Talkman terminal will not load a task.
- The Talkman terminal will not load an operator template.
- The Talkman Terminal will not turn on.
- Sending Equipment Back for Repairs: Return Material Authorization (RMA) Procedures
- Other Issues
- Training Zone
- Working Zone
- Adding a Terminal to the Network
- Purpose
- Procedure
- Purpose
- Procedure
- Purpose
- Procedures
- Assembling a Talkman® OPEN Battery Housing
- Caring for Headsets & Microphones
- Purpose
- Procedures
- Changing Configurable Parameters
- Purpose
- Before You Begin
- Procedure
- Purpose
- Procedure
- Conditioning a Talkman® OPEN Battery
- Configurable Parameters
- Speech Recognition Parameters
- Configuring a Terminal
- Configuring Remote Listening Systems
- Purpose
- Before You Begin
- Procedures
- Configuring Visual Training Devices
- Creating Operator Voice Templates (enrollment training)
- Erasing Spoken Responses
- Purpose
- Before You Begin
- Procedure
- Troubleshooting
- Purpose
- Before You Begin
- Procedure
- Purpose
- Before You Begin
- Procedure
- Purpose
- Before You Begin
- Procedure
- Putting a Terminal to Sleep
- Purpose
- Procedure
- Removing a Talkman® T2 Terminal from a Belt
- Purpose
- Procedure
- Repeating Prompts
- Purpose
- Before You Begin
- Procedure
- Purpose
- Procedure
- Talkman® Terminals & Terminal Chargers
- Turning Off a Talkman® Terminal
- Turning On a Talkman® Terminal
- Using a Talkman® Terminal
- Purpose
- Procedures
- Using a Terminal During Each Shift
- Troubleshooting
- Using Bar Code Readers
- Waking a Terminal Up
- Purpose
- Procedures
59
My bar code reader won't scan.
1. Make sure the bar code scanner is plugged into the terminal properly. See Connecting
and Disconnecting Bar Code Readers.
2. Try a different bar code scanner.
3. Try connecting the bar code scanner to a different terminal. If the bar code scanner is
damaged, send it back to Vocollect for repair. See Sending Equipment Back for
Repairs.
4. Verify that the (task).vcf contains the correct bar code configurations. See Changing
Configurable Parameters.
My battery keeps falling off.
1. Make sure you are putting it on right. See Inserting a Battery.
2. Check the battery compartment on the terminal to make sure it is not damaged. If it is
damaged, send the terminal back to Vocollect for repair. See Sending Equipment Back
for Repairs.
My belt doesn't fit.
1. Adjust the belt. See Putting a Terminal on a Belt.
2. Get a different size belt from your supplies.
My equipment is broken.
1. Send the terminal back to Vocollect for repair. See Sending Equipment Back for
Repairs.
My headset won't stay on.
1. Make sure the headset wire is clipped properly to your clothing and you are following
the proper procedure for wearing a headset. See Wearing a Headset.
The Talkman terminal beeps every few seconds.
1. Wait for a few minutes. The terminal may just be communicating with the host.
2. If the beeping continues beyond a few minutes, see the administrator.
The Talkman terminal does not appear in Terminal
Manager.
1. Turn the terminal off then back on again. See Turning Off a Talkman Terminal and
Turning On a Talkman Terminal.
2. Make sure that the terminal is properly configured. See Configuring a Terminal
Manually.
3. Make sure the terminal is within range of an access point.
4. Make sure the access point is connected to the network.
5. Make sure the network is up.
6. Make sure the terminal's IP address does not duplicate another. For details about
duplicate IP addresses, refer to the Checking for Duplicate IP Addresses topic found in
the Talkman Management Software online documentation.
7. Send the terminal back to Vocollect for repair. See Sending Equipment Back for
Repairs.
The Talkman terminal does not recognize a word.
1. Make sure you have positioned the microphone properly. See Wearing a Talkman