User Manual

Table Of Contents
57
Solution Zone
Other Issues
Other IssuesOther Issues
Other Issues
Sometimes you will not see an LED indicator change or hear an error message, but will see
some other sign of trouble. Click the description below that most accurately describes what
you see. Follow the steps in sequence until the issue is resolved; start with the first option and
see if that solves your problem before moving on to the second, and so on. If none of the listed
steps resolve the problem, contact Vocollect to send the equipment back for repair, or to
speak with a support representative (see Repair or Contact Information).
Equipment Problems
Other Problems
Equipment Problems
My bar code reader won't scan.
My battery keeps falling off.
My belt doesn't fit.
My equipment is broken.
My headset won't stay on.
I can't get my battery on.
I can't get my battery off.
I can't hear anything through the headset.
I can't unplug my headset.
The Talkman terminal beeps every few seconds.
The Talkman terminal does not appear in Terminal Manager.
The Talkman terminal does not recognize a word.
The Talkman terminal does not hear anything I say.
The Talkman terminal does not respond to any button presses.
The Talkman terminal heard something I did not say.
The Talkman terminal is telling me there are errors.
The Talkman terminal keeps shutting off.
The Talkman terminal makes clicking noises.
The Talkman terminal makes static noises.
The Talkman terminal will not load a task.
The Talkman terminal will not load an operator template.
The Talkman terminal will not turn on.
Other Problems
I can't get an assignment.
I can't log on.
I don't know what to say next.
I can't get an assignment.
1. If this site uses Pick Manager, make sure you are in the user table of Pick Manager. For
details about Pick Manager, refer to the Pick Manager topic found in the QuickPick
online documentation. If you are not in the user table, create a new operator in Pick
Manager. For details about creating a new operator, refer to the Creating a New