User Manual

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terminal is busy performing some internal action, such as changing the task (see Loading a Task
onto a Terminal). It will also blink red while in a terminal charger until it is ready to use, and
then it will blink green. The terminal will also blink red during some parts of the firmware
loading process.
Warning: Do not remove the battery or power when the LED indicator is blinking red. If the
terminal is in a terminal charger, do not remove it from the charger when the LED is
blinking red.
Flashing green and orange
If the LED indicator flashes green and orange, you have entered the boot menu mode. Because
you cannot see the boot menu, this can be dangerous.
1. Push the yellow play/pause button to continue.
2. Reboot the terminal (see Rebooting a Terminal).
Flashing red and green
An LED indicator flashing red and green means that the terminal is trying to get an IP address
from the server. If this continues, the terminal will eventually turn itself off.
1. Try turning the terminal on again (see Turning On a Talkman Terminal).
2. Make sure that you have a fully charged battery on the terminal.
3. Make sure that the terminal is within range of an access point.
4. Verify that the DHCP server is running, if your site uses DHCP to assign IP addresses.
5. View the terminal's properties in Terminal Manager. For details about Terminal
Manager, refer to the Terminal Manager topic in the Talkman Management System
online documentation.
6. Make sure that the terminal's IP address is set to 0 (if appropriate) using zeroes, not
the letter O.
7. Make sure that the Terminal Manager host IP address is correct.
8. Make sure that the IP address is unique. It cannot duplicate any other IP address on the
network. For details about duplicate IP addresses, refer to the Checking for Duplicate
IP Addresses topic found in the Talkman Management Software online documentation.
9. Make sure the FTP server is running.
10. Check that the host application receiving the records is still running.
11. Put the terminal into debug mode. For details about debug mode, refer to the Logging
Debug Information for a Terminal topic found in the Talkman Management Software
online documentation.
1. Look for the message, "Attempted to reach host 15 times. No response from host ."
If you see this message more than five times in a row, remove the terminal from
the charger and then place it back into the charger (see Placing a Talkman
Terminal into a Terminal Charger). Then edit the task and change the output data
records to point to the right machine. For details about editing a task, refer to the
Task Builder online documentation.
2. Look for the message, "Invalid host name." If you see this message, add the host
name to your DNS server, and make sure the DNS server is running.
Flashing red and orange
The LED indicator should flash red and orange when the terminal is receiving a firmware
download.
Off
The LED indicator turns off completely when a terminal is powered off (see Turning Off a