User Manual
Table Of Contents
- Table Of Contents
- TABLE OF CONTENTS 1
- Contact Information
- Using the Online Help System
- #
- a
- b
- c
- d
- e
- f
- g
- h
- i
- j
- k
- l
- m
- n
- o
- p
- q
- r
- s
- t
- u
- v
- w
- x
- y
- z
- Hardware
- Access Points
- Bar Code Readers
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Portable Printers
- Remote Listening Systems
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Visual Training Devices
- Wired Portable Speakers
- Learning Zone
- Solution Zone
- Other Issues
- Equipment Problems
- Other Problems
- I can't get an assignment.
- I can't get my battery on.
- I can't get my battery off.
- I can't hear anything through the headset.
- I can't log on.
- I can't unplug my headset.
- I don't know what to say next.
- My bar code reader won't scan.
- My battery keeps falling off.
- My belt doesn't fit.
- My equipment is broken.
- My headset won't stay on.
- The Talkman terminal beeps every few seconds.
- The Talkman terminal does not appear in Terminal Manager.
- The Talkman terminal does not recognize a word.
- The Talkman terminal does not hear anything I say.
- The Talkman terminal does not respond to button presses.
- The Talkman terminal heard something I did not say.
- The Talkman terminal is telling me there are errors.
- The Talkman terminal keeps shutting off.
- The Talkman terminal makes clicking noises.
- The Talkman terminal makes static noises.
- The Talkman terminal will not load a task.
- The Talkman terminal will not load an operator template.
- The Talkman Terminal will not turn on.
- Sending Equipment Back for Repairs: Return Material Authorization (RMA) Procedures
- Other Issues
- Training Zone
- Working Zone
- Adding a Terminal to the Network
- Purpose
- Procedure
- Purpose
- Procedure
- Purpose
- Procedures
- Assembling a Talkman® OPEN Battery Housing
- Caring for Headsets & Microphones
- Purpose
- Procedures
- Changing Configurable Parameters
- Purpose
- Before You Begin
- Procedure
- Purpose
- Procedure
- Conditioning a Talkman® OPEN Battery
- Configurable Parameters
- Speech Recognition Parameters
- Configuring a Terminal
- Configuring Remote Listening Systems
- Purpose
- Before You Begin
- Procedures
- Configuring Visual Training Devices
- Creating Operator Voice Templates (enrollment training)
- Erasing Spoken Responses
- Purpose
- Before You Begin
- Procedure
- Troubleshooting
- Purpose
- Before You Begin
- Procedure
- Purpose
- Before You Begin
- Procedure
- Purpose
- Before You Begin
- Procedure
- Putting a Terminal to Sleep
- Purpose
- Procedure
- Removing a Talkman® T2 Terminal from a Belt
- Purpose
- Procedure
- Repeating Prompts
- Purpose
- Before You Begin
- Procedure
- Purpose
- Procedure
- Talkman® Terminals & Terminal Chargers
- Turning Off a Talkman® Terminal
- Turning On a Talkman® Terminal
- Using a Talkman® Terminal
- Purpose
- Procedures
- Using a Terminal During Each Shift
- Troubleshooting
- Using Bar Code Readers
- Waking a Terminal Up
- Purpose
- Procedures
11
Contact Information
Contact Information
Contact InformationContact Information
Contact Information
For returns, technical support, or other customer service issues, contact Customer
Service at support@vocollect.com, 412.829.8145, or toll free at 866.VOCOLLECT.
For sales or any other inquiry, please contact Vocollect at info@vocollect.com,
412.829.8145, or toll free at 866.VOCOLLECT.
Vocollect
701 Rodi Road, Suite 200
Pittsburgh, PA 15235
t) 412.829.8145
Toll-free) 866.VOCOLLECT (866.862.6553)
f) 412.829.0972
w) http://www.vocollect.com
e) info@vocollect.com
Frequently Asked Questions World Wide Web page:
http://www.vocollect.com/sitehtml/voice_at_work/faq.php
Note: None of the e-mail links on this page will work unless this computer is
connected to the Internet AND configured to launch e-mail when you click mailto
links. If you have questions, please contact your system administrator.