User Manual
Table Of Contents
- Table Of Contents
- TABLE OF CONTENTS 1
- Contact Information
- Using the Online Help System
- #
- a
- b
- c
- d
- e
- f
- g
- h
- i
- j
- k
- l
- m
- n
- o
- p
- q
- r
- s
- t
- u
- v
- w
- x
- y
- z
- Hardware
- Access Points
- Bar Code Readers
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Portable Printers
- Remote Listening Systems
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Visual Training Devices
- Wired Portable Speakers
- Learning Zone
- Solution Zone
- Other Issues
- Equipment Problems
- Other Problems
- I can't get an assignment.
- I can't get my battery on.
- I can't get my battery off.
- I can't hear anything through the headset.
- I can't log on.
- I can't unplug my headset.
- I don't know what to say next.
- My bar code reader won't scan.
- My battery keeps falling off.
- My belt doesn't fit.
- My equipment is broken.
- My headset won't stay on.
- The Talkman terminal beeps every few seconds.
- The Talkman terminal does not appear in Terminal Manager.
- The Talkman terminal does not recognize a word.
- The Talkman terminal does not hear anything I say.
- The Talkman terminal does not respond to button presses.
- The Talkman terminal heard something I did not say.
- The Talkman terminal is telling me there are errors.
- The Talkman terminal keeps shutting off.
- The Talkman terminal makes clicking noises.
- The Talkman terminal makes static noises.
- The Talkman terminal will not load a task.
- The Talkman terminal will not load an operator template.
- The Talkman Terminal will not turn on.
- Sending Equipment Back for Repairs: Return Material Authorization (RMA) Procedures
- Other Issues
- Training Zone
- Working Zone
- Adding a Terminal to the Network
- Purpose
- Procedure
- Purpose
- Procedure
- Purpose
- Procedures
- Assembling a Talkman® OPEN Battery Housing
- Caring for Headsets & Microphones
- Purpose
- Procedures
- Changing Configurable Parameters
- Purpose
- Before You Begin
- Procedure
- Purpose
- Procedure
- Conditioning a Talkman® OPEN Battery
- Configurable Parameters
- Speech Recognition Parameters
- Configuring a Terminal
- Configuring Remote Listening Systems
- Purpose
- Before You Begin
- Procedures
- Configuring Visual Training Devices
- Creating Operator Voice Templates (enrollment training)
- Erasing Spoken Responses
- Purpose
- Before You Begin
- Procedure
- Troubleshooting
- Purpose
- Before You Begin
- Procedure
- Purpose
- Before You Begin
- Procedure
- Purpose
- Before You Begin
- Procedure
- Putting a Terminal to Sleep
- Purpose
- Procedure
- Removing a Talkman® T2 Terminal from a Belt
- Purpose
- Procedure
- Repeating Prompts
- Purpose
- Before You Begin
- Procedure
- Purpose
- Procedure
- Talkman® Terminals & Terminal Chargers
- Turning Off a Talkman® Terminal
- Turning On a Talkman® Terminal
- Using a Talkman® Terminal
- Purpose
- Procedures
- Using a Terminal During Each Shift
- Troubleshooting
- Using Bar Code Readers
- Waking a Terminal Up
- Purpose
- Procedures
109
The terminal says, "Please wait." At this point, the terminal retrieves a list of all
operators who belong to the team that was selected. This process may take a few
moments.
The terminal then says, "Current operator is (operator name). Select new operator."
9. Press the + or button to scroll through the list of available operator names until you
hear your name.
Note: If you do not hear your name, press the yellow play/pause button to cancel this
operation and start over from step 2. When selecting a team in step 7, choose the
"All Operators" team. Consult with your supervisor if you are not listed in the "All
Operators" team.
10. Press the operator button.
The terminal says, "Loading operator." At this point, the terminal loads your
templates.
Once it has loaded your templates, the terminal says, "Current operator is (your
operator name). Good night." The terminal then goes to sleep.
The next time you turn the terminal on, it will be ready to use. See Turning on a
Talkman Terminal for more information.
Note: You can press the yellow play/pause button to get out of the menu as long as
you have not started loading a new operator.
Putting a Talkman® T2 Terminal on a Belt
Note: The information in this topic applies specifically to the Talkman® T2 system.
To view this information for the Talkman® OPEN system, click on the image of the
terminal.
• Purpose
• Before You Begin
• Procedure
Purpose
This document contains instructions for putting a Talkman® T2 terminal onto the specially
designed Talkman T2 belt.
Before You Begin
The main concept for operators to keep in mind with regard to the belt clip (which is used to
mount the terminal onto the belt) and the terminal is that they are two separate entities. The
clip should be attached to the belt at the beginning of a shift. Then, the operator can attach
the terminal to and remove the terminal from the clip as often as necessary throughout the
shift. Once the shift is over, the operator can then remove the clip from the belt.
Note: Vocollect highly recommends that the Talkman terminal be worn on the right side of
the body with the terminal's buttons on the top and its connectors toward your back.
Procedure
To put a Talkman terminal onto the specially designed Talkman T2 belt, an operator must have
a slim belt clip (provided with the belt). With this clip in hand, perform the following
procedures:
1. If the belt is buckled, open the belt's buckle by lifting up on its faceplate. (If the belt is