User Manual
Table Of Contents
- Table Of Contents
- TABLE OF CONTENTS 1
- Contact Information
- Using the Online Help System
- #
- a
- b
- c
- d
- e
- f
- g
- h
- i
- j
- k
- l
- m
- n
- o
- p
- q
- r
- s
- t
- u
- v
- w
- x
- y
- z
- Hardware
- Access Points
- Bar Code Readers
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Portable Printers
- Remote Listening Systems
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Visual Training Devices
- Wired Portable Speakers
- Learning Zone
- Solution Zone
- Other Issues
- Equipment Problems
- Other Problems
- I can't get an assignment.
- I can't get my battery on.
- I can't get my battery off.
- I can't hear anything through the headset.
- I can't log on.
- I can't unplug my headset.
- I don't know what to say next.
- My bar code reader won't scan.
- My battery keeps falling off.
- My belt doesn't fit.
- My equipment is broken.
- My headset won't stay on.
- The Talkman terminal beeps every few seconds.
- The Talkman terminal does not appear in Terminal Manager.
- The Talkman terminal does not recognize a word.
- The Talkman terminal does not hear anything I say.
- The Talkman terminal does not respond to button presses.
- The Talkman terminal heard something I did not say.
- The Talkman terminal is telling me there are errors.
- The Talkman terminal keeps shutting off.
- The Talkman terminal makes clicking noises.
- The Talkman terminal makes static noises.
- The Talkman terminal will not load a task.
- The Talkman terminal will not load an operator template.
- The Talkman Terminal will not turn on.
- Sending Equipment Back for Repairs: Return Material Authorization (RMA) Procedures
- Other Issues
- Training Zone
- Working Zone
- Adding a Terminal to the Network
- Purpose
- Procedure
- Purpose
- Procedure
- Purpose
- Procedures
- Assembling a Talkman® OPEN Battery Housing
- Caring for Headsets & Microphones
- Purpose
- Procedures
- Changing Configurable Parameters
- Purpose
- Before You Begin
- Procedure
- Purpose
- Procedure
- Conditioning a Talkman® OPEN Battery
- Configurable Parameters
- Speech Recognition Parameters
- Configuring a Terminal
- Configuring Remote Listening Systems
- Purpose
- Before You Begin
- Procedures
- Configuring Visual Training Devices
- Creating Operator Voice Templates (enrollment training)
- Erasing Spoken Responses
- Purpose
- Before You Begin
- Procedure
- Troubleshooting
- Purpose
- Before You Begin
- Procedure
- Purpose
- Before You Begin
- Procedure
- Purpose
- Before You Begin
- Procedure
- Putting a Terminal to Sleep
- Purpose
- Procedure
- Removing a Talkman® T2 Terminal from a Belt
- Purpose
- Procedure
- Repeating Prompts
- Purpose
- Before You Begin
- Procedure
- Purpose
- Procedure
- Talkman® Terminals & Terminal Chargers
- Turning Off a Talkman® Terminal
- Turning On a Talkman® Terminal
- Using a Talkman® Terminal
- Purpose
- Procedures
- Using a Terminal During Each Shift
- Troubleshooting
- Using Bar Code Readers
- Waking a Terminal Up
- Purpose
- Procedures
108
When the task is loading, the terminal says, "Loading task."
When the task is done loading, the terminal says, "Task load complete."
Troubleshooting
Refer to the Error Messages topic found in the Talkman Management Software online
documentation if you receive any error messages from the terminal during the task loading
process.
Loading an Operator's Templates onto a Talkman® T2 Terminal
Note: The information in this topic applies specifically to the Talkman® T2 system.
To view this information for the Talkman® OPEN system, click on the image of the
terminal.
• Purpose
• Before You Begin
• Procedure
Purpose
This document explains how to load the operator templates onto a terminal for the operator
who is about to use the particular terminal.
Before You Begin
You should have a Talkman® T2 terminal with a charged battery, headset, and any other
equipment (belt, bar code reader) you are going to use. You must be within radio range and
the terminal must be on with a flashing or solid green LED. (See Turning on a Talkman Terminal
for more information about this.)
Procedure
To load an operator onto a terminal, perform the following steps:
1. Make sure the terminal is on or sleeping.
The LED indicator should be either solid green or blinking green.
2. Press the operator button.
The terminal says, "Current operator is (operator name). Select menu item."
3. Press the + or button until the terminal says, "Change operator." Then, press the
operator button.
Note: Change Operator is the third menu item in the list, assuming that the + button
is used to scroll through the options.
4. The terminal says, "Please wait." At this point, the terminal retrieves a list of operators
and teams. This process may take a few moments.
5. Wait for the terminal to say, "Change team" or "Current operator is (operator name).
Change operator."
6. If the terminal says, " . . . Change operator ," skip to step 9.
7. Press the + or button to scroll through the list of operator teams until you hear the
name of a team to which you belong.
Note: Every operator in the system belongs to the "All Operators" team.
8. Press the operator button.