User Manual

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Terminal) onto the terminal, and be sure the correct operator is active on the terminal (see
Loading an Operator Template onto a Terminal).
Procedures
There are three methods used for creating operator voice templates:
• Using Visual Training Devices
• Using Headsets
• Using Display Manager (For details about using Display Manager, refer to the Display
Manager topic found in the Talkman Management Software online documentation.)
Each method of creating voice templates is explained below. For all three methods, perform
these steps first:
1. Be sure the operator who will be training has been created in Operator Manager. For
details about creating a new operator, refer to the Creating a New Operator in
Operator Manager topic found in the Talkman Management Software online
documentation.
2. Load the task onto the Talkman terminal. (See Loading an Operator Template onto a
Terminal.)
3. Load the operator onto the terminal. (See Loading an Operator onto a Terminal.)
4. Make sure a fully charged battery is attached to the Talkman terminal. (See Changing a
Battery)
5. Attach a headset with microphone to the Talkman terminal. (See Connecting &
Disconnecting Peripherals)
Note: It is very important to make sure that the headset's microphone has a
windscreen on it at all times (during training as well as normal, everyday use).
6. Put the headset on and, if desired, the Talkman terminal and belt. (See Wearing a
Talkman Terminal.)
Using Visual Training Devices
To create a voice template using a visual training device, perform the following steps:
1. Be sure the training device is configured. (See Configuring Visual Training Devices)
2. Connect the device to the Talkman terminal. (See Connecting & Disconnecting
Peripherals)
3. Turn the terminal on by pressing the yellow play/pause button.
The LED indicator turns red for a few moments, then turns green. (If it does not,
see LED Indicators.)
The Talkman terminal says and the device displays, "Please keep quiet for a few
seconds."
Note: If the Talkman terminal does not say this, press the operator button to
manually perform a background noise sample.
The terminal says and the device displays, "Please say zero."
4. Say "Zero."
The terminal says and the device displays, "One."
Note: Always speak in your normal tone of voice. You are training the Talkman
terminal to recognize words you say in your normal voice, so that you can speak
naturally while you work.
5. Say "One."
The terminal says and the device displays, "Two."
6. Say "Two."
The terminal says and the device displays, "Three."
7. Say "Three."
The terminal says and the device displays, "Four."